First rate service. Estimate given very quickly. Van turned up on the dot - two very cheerful operators supplied tailor-made wardrobe boxes. Loaded up very quickly and efficiently and were waiting... Leggi di più
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Exceptional service from start to finish. Very fair, competitive price. Kept their promises on timelines. Great, personable customer service from a range of team members. Lee and Dan were the best... Leggi di più
All stages were super friendly and professional. Getting an accurate quote with a survey was really quick with good honest advise. We had to change date at late notice which was handled without is... Leggi di più
Mew the Movers were wonderful – extremely hard-working, polite and in constant good humour in spite of a difficult situation with narrow, busy road. They even whipped the front door off to accommoda... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Professional Removal Service based on the Isle of Wight. From your first contact with Mew the Movers you will realise you are dealing with friendly and knowledgeable staff. You can ask for a free quotation, if you live locally and would like it we can send a Surveyor to your property and carry out a pre removal survey and answer any questions or concerns you may have. We have an online Quotation form on our website or you can give a list of items to be moved over the telephone. Video Surveys are also available. Accredited Member of the British Association of Removers (BAR)
Informazioni di contatto
23 Little Preston Road, PO33 3DG, Ryde, Regno Unito
- 01983 566664
- info@mewthemovers.co.uk
- www.mewthemovers.co.uk
4,9
Eccellente
174 recensioni
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These guys were brilliant
These guys were brilliant - made the actual move easy for us even when completion was late. Worth every penny.
3 marzo 2019
Non scritta su invito
Excellent as usual
This was the fourth time I used Mew The Movers to move my pianos. As always, they provided an excellent service in all respects
3 marzo 2019
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For two elderly people a house move is…house move
For two elderly people a house move is daunting but your two chaps made it as easy for us as was possible. I would have no hesitation in recommending Mews to everyone
17 febbraio 2019
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Risposta di Mewthemovers
Thankyou very much, we hope you are happy in your new home.
A first class experience, form an excellent team.
A first class team from beginning to end, they made everything seem effortless. We were moving from a large house and it was a long day which the guys handled brilliantly, relieving our stress. Would highly recommend, I hope we never move again but if we do we'd use Mewthemovers. Thanks to all the team.
17 febbraio 2019
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Risposta di Mewthemovers
Thank you for the nice review, I'm glad we could make your moving day less stressful.
Move from mainland to Isle of Wight
From the moment the team arrived they were courteous and jovial and nothing was too much trouble.They took great care of our possessions and it was amazing how strategically everything was loaded into their 18 tonne lorry. Despite the weather being awful on moving in day, it didn't dampen their spirits! and they remained very happy and professional. We would highly recommend this company
14 febbraio 2019
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Risposta di Mewthemovers
Thank you for the kind words, we will pass your comments on to the team.
Excellent.
My parents used mews 20 years ago so i decided to use them.What a fantastic team. Nothing was too much trouble for them.Great price and a great move from start to finish.I would highly recommend mews A big thanks to Phil and dan for all their work.
9 febbraio 2019
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Risposta di Mewthemovers
Thank you for your kind words.
Met all their obligations with a smile
29 gennaio 2019
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Risposta di Mewthemovers
Pleased to have helped
But I haven't found my leather jacket…
But I haven't found my leather jacket yet!
28 gennaio 2019
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Highly Recommended…
We have recently moved on the Isle of Wight and found the whole team were excellent. Nothing was too much trouble and John, Bugsy, Tyler and Richard were not only very helpful and obliging but also took very good care not to damage anything which made this as stress free as possible. If we decide to move again we would certainly ask this firm to help and have no hesitation recommending them to others.
25 gennaio 2019
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Risposta di Mewthemovers
All our teams try and work hard to deliver a stress free and efficient service. I’m glad we helped you achieve a stress free move, well as stress free a moving home can be.
The team were brilliant nothing too…
The team were brilliant nothing too much trouble. Would highly recommend them
24 gennaio 2019
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Risposta di Mewthemovers
Thank you for the kind words.
Not great (Sorry this is now quite a long review with responses)
Not great. Move from Island to mainland including packing and into storage for 2 weeks. Only saw John for quotation not seen again.
Packing guys were efficient and pleasant enough but we were told, by John to leave things in drawers, packers proceeded to empty these until we stopped them, they then emptied desk drawers and proceeded to refill them with other items from room! Looses items from drawers just loose in packing boxes - not helpful.
Our heating thermostat was packed from the hall, by mistake, guys couldn't remember doing this when asked, but was later found in middle of box from kitchen, this cost us £100 to replace for new owners.
The process of packing for storage seemed bizarre as packed into lorry, then repacked at depot into crates then opposite for delivery.
When we took delivery it transpired a whole crate had been left at depot. They did return the next day with this but didn't call us to confirm this was happening as they had promised so we called office to be told they were on the ferry.
An oak coffee table was chipped in the process and was mentioned to packers who took a photo of damage. No response was forthcoming. We have emailed twice to chase but still no comment.
Move in was on 6/12/18 and now receive request for feedback so here it is.
REPLY
It is interesting that I received your response to this comment in the early hours of Sunday Morning but that my emails were not responded to during working hours. I am also less than happy that you choose a public forum such as this to respond in such detail about a personal contract for service rather than respond to my e-mails, but since you have …..
To the best of my knowledge you called to our property twice; once for the initial quote and once (seeing my husband) prior to the actual move, with another man, who also did not pack for us. My point is that you were who I was employing and you didn't even drop by on either of the two days packing, let alone delivery.
Re thermostat: Yes, we said the items in the bedroom were not to be packed. This did not mean that we had put everything in there not to be packed. In any event, the packers checked on various other occasion about things to be packed or not and worse, one packer was, luckily, caught packing the items in said bedroom anyway which he had to unpack.
Re Access: When we moved into this property one lorry with containers from storage reversed into our drive.
Re delivery: Your comments re saving the planet are admirable, but since you left a whole container of goods behind, you had to send another lorry from the Island to the mainland anyway.
If you hadn't requested a review via this portal, my thoughts would have remained just that.
As far as I am concerned this is the end of the matter and my review stands.
23 gennaio 2019
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Risposta di Mewthemovers
Thank you for your comments we are sorry your felt your removal was not good.
We fully packed and removed the equivalent of around 7 Luton Van Loads from your premises to storage and from storage to your new home. We always aim to carry out our jobs with nil damage but I’m sorry in doing your job we chipped 1 table.
I don’t think that Justifies a not good comment and 2 star rating.
I did call three times to your premises you were only present on the first occasion, You made a further appointment a couple of days before your removal day when I called as arranged you weren’t present but I discussed planning with your husband. It was decided that all items not to be moved or packed would be put in a bedroom, the central heating remote control was not put into bedroom so ended up being packed.
Your property had poor access for our Container Lorries, so as planned we used smaller vehicles to move items into our store and loaded the into our containers. When returning your items placing containers on Lorries would reduces the vehicles capacity by nearly a half and would mean 2 lorry loads having to deliver, by loading from containers as we did 1 lorry can be sent this is advantageous as it reduces emissions, pollution, fuel usage and meets with Dept of Transport Best Practice Guidlines.
After reading your comments It does appear we may have some internal communications issues and customer follow up errors which we will certainly look into, once again we are sorry about the chip to your table, please obtain estimates for its repair.
Maybe after reading this you may wish to consider increasing your star rating and comment.
Highly recommended
Highly recommended. Thank you to John, Harriet and all the removal men who were efficient, helpful and friendly and made our move to the mainland go so smoothly. Excellent communications and competitive prices. Thank you to all the team again.
23 gennaio 2019
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Risposta di Mewthemovers
As you found we try to offer the whole package not only your removal but reassurance from the whole team. From your first call speaking to your move manager, the Surveyor to the experienced team who carry out your Removal.
Excellent service what they said on the…
Excellent service what they said on the tin, nothing too much.
Thanks
21 gennaio 2019
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Risposta di Mewthemovers
Thank you, glad we could help.
No problem with the service
No problem with the service - reliable, careful and friendly. Just a tad pricey, especially for delivering out of storage.
21 gennaio 2019
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Fantastic company moved everything…
Fantastic company moved everything quick time and up to the penthouse apartment with no lift. Unlike a certain company who refused to bring up a new fridge freezer. Would recommend MEWS the Moovers. The best on the Isle of Wight
21 gennaio 2019
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Risposta di Mewthemovers
Thank you for the kind words, we always go the extra mile for our customers.
Would give you more always excellent…
Would give you more always excellent family service with helpful thoughtful staff ten out of ten
21 gennaio 2019
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Risposta di Mewthemovers
Thank you very much, we take pride in being a family business.
Very happy nothing too much trouble…
Very happy nothing too much trouble made my move stress free - would thoroughly recommend
21 gennaio 2019
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Risposta di Mewthemovers
Thank you, glad we could make your move less stressful.
They were brilliant nothing was too…
They were brilliant nothing was too much trouble the guys that moved us we would recommend dthem sorry can’t remember their names we moved from iow to Swindon in December we would like to say a big thank you to the guys that moved us
21 gennaio 2019
Non scritta su invito
Risposta di Mewthemovers
Thank you, we will pass your kind words on to the guys.
Would definitely recommend!
From first survey visit to the packing, loading and unloading at my new place in Wales, the team were very helpful, efficient and knowledgeable. Nothing was too much trouble!
21 gennaio 2019
Non scritta su invito
Risposta di Mewthemovers
Thank you for your kind review, we hope you are happy in your new home.
A very stress free move from mainland…
A very stress free move from mainland to the island
the company from manager down to the guys who moved us were brilliant
would definitely use again and without hesitation recommend this company for any future moves
8 novembre 2018
Non scritta su invito
Risposta di Mewthemovers
Thank you very much.
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