Anyone else have issues having to wait sometimes over an hour for your deposit to show up..? It only seems to appear when I complain and say about 4 times to ai chat, speak to real person, then real p... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Pretty decent casino they’ve got a game that is exclusive to them called mega ponds megaways it’s the only side I’ve seen it don’t really like it the game
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New game selection feel worth playing hands down and I verified it same day, with one small issue.
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I found it difficult on how to use the site and the app. I did feel the app is rigged but maybe that’s just my bad luck ha ! Prefer others but bookies are rich for a reason I never won anything... Leggi di più
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Dettagli dell'azienda
- Casinò o centro scommesse online
- anche in
- Casinò
- Fornitore di servizi di giochi al computer
- Servizio di giochi d'azzardo
Informazioni su Mega Casino UK
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2K recensioni
Chiedi ai clienti di scrivere una recensione
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Great site to play
21 luglio 2026
Risposta di Mega Casino UK
Hi Onfiremcg,
Glad to hear you're enjoying the site.
The MegaCasino Team
i played razor returns here some only…
i played razor returns here some only thing that i gain was empty bonuses none stop also their poseidon megaways its bugged its keeps crashing..
14 settembre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Jacob,
We’re sorry to hear you’ve had such a frustrating experience with both games. We appreciate how disappointing it is to keep triggering bonus features without getting the kind of result you were hoping for, especially when it happens repeatedly.
We’re also sorry to hear that Poseidon Megaways has been crashing for you. That’s certainly not the experience we want players to have, and we appreciate you bringing the issue to our attention. Game outcomes are based on chance, so bonus results can vary from one play to another, but repeated crashes are a separate issue and can understandably make the experience even more frustrating.
If you’re still experiencing issues with this game, please send us a screenshot or video of the issue to support@megacasino.co.uk and our technical team will investigate further.
Thank you for taking the time to let us know about both issues.
The MegaCasino Team
Risposta di Mega Casino UK
Hi Craig,
We’re sorry to hear that you're having trouble with your account. To help resolve this issue, please try the following steps:
1) Use a different device or browser – We recommend using Google Chrome for the best experience.
2) Clear your browser history, cache, and cookies – This can help resolve potential conflicts.
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If you’re still unable to play after following these steps, please send us a screenshot or video of the issue to support@megacasino.co.uk and our technical team will investigate further.
The MegaCasino Team
Mixed experience
I find it funny how sites like this only seem to request feedback when you have a little win.
Offers are very poor and just like other websites don’t seem to understand what FREE means it’s not hard to look up.
My overall experience with this site has been mixed but lately I personally think it’s going down hill because really if you have played one gambling site you have played them all due to them all being the same nothing makes any of them stand out nothing makes them unique in plus they are all linked together.
The only way a gambling site can stand out is if they have games and offers that are not on any other platform and by changing the layout because at the moment all the same
6 settembre 2026
Risposta di Mega Casino UK
Hi There,
Thank you for taking the time to give such detailed feedback. We’re sorry to hear that your experience has become more disappointing, especially as you’ve clearly given the site a fair try.
We take your comments about the offers seriously. We appreciate that when something is described as “FREE”, players expect it to feel genuinely free and worthwhile, rather than coming with conditions that make it feel otherwise.
Your comments about the sites looking and feeling too similar are also fair feedback, particularly around wanting something that actually gives players a reason to choose one site over another.
It’s disappointing to hear that you feel the site has gone downhill recently, but your comments give us a good indication of the areas that are affecting your experience. We’re always looking at how we can improve the player experience, including our promotions and what we offer players, and feedback like yours helps highlight where there is room to do better.
We appreciate you being honest about what you feel is missing.
The MegaCasino Team
Risposta di Mega Casino UK
Hi Daniel,
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The MegaCasino Team
Fantastic casino site…
I really enjoy playing on mega casino and I would recommend this casino site fantastic site
20 maggio 2026
Risposta di Mega Casino UK
Hi Amanda,
Glad to hear you're enjoying MegaCasino and would recommend us. We really appreciate the kind words.
The MegaCasino Team
Risposta di Mega Casino UK
Hi Chezny,
Glad to hear you found everything easy and simple to use. We appreciate your review!
The MegaCasino Team
Risposta di Mega Casino UK
Hi Neil,
We’re sorry to hear that you're having trouble with your account. To help resolve this issue, please try the following steps:
1) Use a different device or browser – We recommend using Google Chrome for the best experience.
2) Clear your browser history, cache, and cookies – This can help resolve potential conflicts.
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4) Uninstall and Reinstall the App.
If you’re still unable to play after following these steps, please send our support team a screenshot or video of the issue, and our technical team will investigate further.
The MegaCasino Team
I used what I won in my bonus £14 then…
I used what I won in my bonus £14 then won 189.00 from my own cash deposit and couldn't claim it back as they classed that as bonus winnings.... stay clear. SCAMMERS
18 settembre 2026
Risposta di Mega Casino UK
Hi There,
Please note that when you have an active bonus, once you use all your real money balance and you then start to place bets with your bonus balance, then, any winnings that are accumulated from the bonus funds, will then be added to your bonus balance as per our bonus policy until the bonus is redeemed.
You can redeem the bonus by collecting points playing on slot games and completing the wagering requirements. You can also check your progress by going to Cashier - Active Bonuses. Once the wagering is completed, any funds will then move to your real money balance and you should be able to request a withdrawal.
For further information, please refer to our bonus policy:
https://www.megacasino.co.uk/bonus-policy/
The MegaCasino Team
Easy to play and fast money transfer…
Easy to play and fast money transfer within seconds. Highly recommended
10 settembre 2026
Risposta di Mega Casino UK
Hi Anna,
Glad to hear you’re enjoying the smooth play and quick transfers. Thanks for the recommendation.
The MegaCasino Team
No freebies
Only joined due to affiliate link, there’s no daily free play, and no free offers after 1st deposit.
10 febbraio 2026
Risposta di Mega Casino UK
Hi Kirsty,
We’re sorry to hear that you feel there haven’t been enough offers available to you.
We’ve reviewed your account and can see that you received a welcome offer when you joined, along with a number of additional promotional offers and free offers afterwards. We also note that there hasn’t been a deposit on the account since early 2025.
Our promotions can vary over time and are not necessarily available every day or to every player, so we’re sorry if this has given you the impression that no further offers were available.
We appreciate you taking the time to share your feedback and hope you’ll continue to check your account for any promotions you may be eligible for.
The MegaCasino Team
I think this website is a scam I put…
I think this website is a scam I put 50pound onto this site to win nothing. I would like some free spins. Thank you aiden
9 settembre 2026
Risposta di Mega Casino UK
Hi Aiden,
We’re sorry to hear that your experience was disappointing. We appreciate that depositing £50 without getting the results you were hoping for can be frustrating.
Game outcomes are based on chance, and unfortunately we can’t guarantee wins or bonuses from any particular deposit. We’d be happy to look into your account and make sure everything is as it should be, but we’re unable to provide free spins directly through a Trustpilot review.
If you’d like us to look into your experience, please contact our Customer Support team with your account details and they’ll be happy to assist.
Thank you for sharing your feedback.
The MegaCasino Team
Absolutely rubbish game site giving…
Absolutely rubbish game site giving 100free spins not even one decent hit not even a free game tell me about it 100 spins and literally 4 quid …. So disappointing
15 settembre 2026
Risposta di Mega Casino UK
Hi David,
Thank you for sharing your feedback. We understand that receiving a low return from 100 free spins can be disappointing, especially when you were hoping for a bigger win.
However, the outcome of free spins, just like regular gameplay, is determined by the game’s RNG (Random Number Generator). Each spin is an independent game outcome, so previous spins, the number of spins played, or the amount deposited do not guarantee a particular result or a winning combination.
Unfortunately, there is no guaranteed return from a set number of free spins, and it is possible to complete a promotional free-spin offer without triggering a significant win or bonus feature. We appreciate that this may not have been the result you were hoping for, but the outcome itself is determined by the game mechanics and chance.
The Mega Casino Team
Don’t win on this once you played for…
Don’t win on this once you played for long time and depo thousands and then kick you of won’t let me deposit saying have problem gambling they don’t no me so don’t say things that r not true they have lots of sister sight also and lets you deposit on everyone of them legit casinos don’t allow that so saying some and no I’m not frustrated so don’t say on reply
30 gennaio 2026
Risposta di Mega Casino UK
Hi Colette,
Thank you for sharing your feedback. We understand that you disagree with the restriction placed on your account and with the reason provided to you, and we’ll avoid making assumptions about how you feel about the situation.
Casino outcomes are determined by the relevant game mechanics, including RNG, and individual results can vary regardless of previous deposits, play or winnings. Restrictions on deposits, however, are a separate matter and can be applied where our responsible gambling processes require us to do so.
We also understand your point regarding other sites within the same group. The fact that an account may be available on another site does not necessarily mean that the same account restrictions or responsible gambling measures will not apply elsewhere, as each account and situation may need to be reviewed according to the applicable requirements.
If you believe the restriction was applied incorrectly, we’d be happy to review the specific circumstances with you. Please contact our Support team via live chat or email (support@megacasino.com), so that your account and the reasons for the restriction can be checked in more detail.
The Mega Casino Team
Risposta di Mega Casino UK
Hi GEORGE WILKINSON,
Glad to hear you're enjoying the games and quick payouts — we really appreciate the kind words.
The MegaCasino Team
Risposta di Mega Casino UK
Hi dixonnsons,
Glad to hear you’re enjoying a bit of flutter when you’re back from sea. Great to know the site’s hitting the mark.
The MegaCasino Team
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Hi Dawid,
Glad to hear you're having a good time with us.
The MegaCasino Team
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Hi Jenna, glad to hear you’re happy with your choice. Enjoy!
The MegaCasino Team
Risposta di Mega Casino UK
Hi PollyRocket,
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The MegaCasino Team
AVOID!!
AVOID!!
Signed up today and deposited £40 and played 40p spins. Total payout on the game was £3.60. That says it all. Terrible.
12 settembre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hey Emma,
We’re sorry to hear that your first experience with us was disappointing, especially so soon after joining.
Casino game results are determined by certified RNG technology, meaning every spin is random and independent of the previous one. The outcome of one session or a particular game cannot be predicted or influenced, and there is no guarantee of a specific return from the amount wagered.
We understand that a session with limited returns can be frustrating, but this is a normal part of games of chance. We appreciate you sharing your feedback and hope you’ll give us another opportunity to provide a better experience.
The Mega Casino Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
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