Anyone else have issues having to wait sometimes over an hour for your deposit to show up..? It only seems to appear when I complain and say about 4 times to ai chat, speak to real person, then real p... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I am very disappointed with this online casino as I went to withdraw £143.00 as I clicked on withdrawal my account went to 0.00 after escalating this on chat they told me I cancelled bonus so have los... Leggi di più
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Pretty decent casino they’ve got a game that is exclusive to them called mega ponds megaways it’s the only side I’ve seen it don’t really like it the game
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New game selection feel worth playing hands down and I verified it same day, with one small issue.
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Dettagli dell'azienda
- Casinò o centro scommesse online
- anche in
- Casinò
- Fornitore di servizi di giochi al computer
- Servizio di giochi d'azzardo
Informazioni su Mega Casino UK
Scritti dall'azienda
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Scritti dall'azienda
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2K recensioni
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Risposta di Mega Casino UK
Hi Slyfox, great to hear you're enjoying the free spins and having fun. The MegaCasino Team
Won over £150 but otbwas classed as…
Won over £150 but otbwas classed as bonus money... waste id playing
3 novembre 2026
Risposta di Mega Casino UK
Hey Josh,
We're sorry to hear that you're disappointed with your experience and understand how frustrating it can be when your winnings are not available for immediate withdrawal.
After your real-money balance was exhausted, you continued playing with your bonus balance. As a result, the winnings generated during this period were subject to the bonus wagering requirements.
Once you complete the applicable wagering requirements, any remaining eligible bonus balance and winnings will be converted to your real-money balance, allowing you to withdraw them in accordance with our terms and conditions.
We appreciate your feedback and apologise for any confusion regarding how bonus funds and their associated wagering requirements work.
The Mega Casino Team
great experience
great experience, cashed in free spins once i deposited and won something.
3 novembre 2026
Risposta di Mega Casino UK
Hi Elaine,
Glad to hear you had a great experience and hit a win from the free spins after depositing. Enjoy the rest of your play!
The MegaCasino Team
Very poor treatment
Very poor treatment; you closed my account and didn’t return my money.
27 ottobre 2026
Risposta di Mega Casino UK
Hey Areej,
We're truly sorry to hear that you feel this way about your experience with us. We understand how frustrating it can be to have your account closed while still having concerns about your remaining balance.
If you need further clarification regarding your account closure or the status of your funds, please feel free to contact our Customer Support team, who will be happy to review your concerns and provide further assistance where possible.
We appreciate you taking the time to share your feedback and apologise for the frustration caused.
The Mega Casino Team
Risposta di Mega Casino UK
Hi Alex,
Thanks for the kind words — glad we could be helpful.
The MegaCasino Team
Risposta di Mega Casino UK
Hey Aqeel,
We're sorry to hear that you've had a disappointing experience. We'd like to reassure you that we operate under the required licence and follow strict regulatory standards.
Our games use Random Number Generators (RNG), which ensure that each game outcome is random and independent. Wins and losses are based on chance and luck, and no outcome is guaranteed.
We take player feedback seriously and would welcome the opportunity to understand more about your concerns. If there's a specific issue you'd like us to investigate, please contact our Customer Support team via live chat or email (support@megacasino.com). Feel free to contact us via Facebook, Instagram or X too!
Not a bad casino to be fair good promos…
Not a bad casino to be fair good promos and fairly quick and easy withdrawals
10 ottobre 2026
Risposta di Mega Casino UK
Hi Joshua,
Glad to hear the promos are hitting the mark and the withdrawals have been smooth and speedy.
The MegaCasino Team
I am very disappointed with this online…
I am very disappointed with this online casino as I went to withdraw £143.00 as I clicked on withdrawal my account went to 0.00 after escalating this on chat they told me I cancelled bonus so have lost the funds and they can’t do anything about it which I didn’t cancel this as happened not only to me but other people too which is daylight robbery very dissatisfied and will take this to the highest level as there is no help at all just getting passed backwards and forwards absolutely negative now very poor service
1 novembre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hey Richard,
We're sorry to hear that you're disappointed with your experience and understand your frustration regarding the £143 withdrawal you attempted to make.
However, we'd like to clarify how bonus funds work. The winnings you mentioned were accumulated while playing with your bonus balance, which was subject to wagering requirements. These requirements must be completed before any remaining eligible funds can be transferred to your real-money balance.
Cancelling the bonus does not allow you to keep the winnings accumulated from it while bypassing the outstanding wagering requirements. When a bonus is cancelled, the associated bonus funds and winnings are forfeited in accordance with the promotional terms and conditions.
We understand that this may not be the outcome you expected, but these rules apply to bonus funds and are outlined in our promotional terms.
We appreciate your feedback and are sorry that this experience has left you disappointed.
The Mega Casino Team
Not great not terrible
30 ottobre 2026
Risposta di Mega Casino UK
Hey Connor,
Thank you for taking the time to leave us a review and for your 3-star rating!
We're glad that your experience hasn't been entirely negative, but we'd love to know how we could make it even better.
Your feedback is important to us, so please let us know what we could improve to turn your 3-star experience into a 5-star one. We're always looking for ways to enhance our services and provide the best possible experience for our players.
Thanks again for sharing your thoughts!
The Mega Casino Team
I never recieved my bonus and had to…
I never recieved my bonus and had to chat with them they have escalated but i was my first deposit,they were recomended by my card and everything then later on they gave me 100 free spins like for a game i never wanted to play almost like trying to get you to like it but the forst deposit bonus was my major issue as cash wasnt matched etv
30 ottobre 2026
Risposta di Mega Casino UK
Hey Barry,
Thank you for your feedback. We're sorry to hear that you weren't happy with the alternative game on which your 100 free spins were awarded.
We understand that you had a particular game in mind and that receiving the spins for a different game wasn't what you originally expected.
In such situations, if the alternative game doesn't suit your preferences, we would encourage you not to use the free spins and instead contact our Customer Support team. You could then let us know which specific game you would prefer, or confirm that you would like the spins to be awarded on the original game included in the promotion, so we could review your request and assist accordingly.
However, as the free spins have already been played, unfortunately, we are unable to reverse the action or reassign them to another game.
We apologise for any disappointment caused and appreciate your understanding.
The Mega Casino Team
What I noticed was that slot Lobby kept…
What I noticed was that slot Lobby kept me playing again, though not perfect.
30 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Francesca,
Glad to hear the slot lobby kept you coming back. We appreciate the honest feedback too.
The MegaCasino Team
For this session
For this session, cashier took my card this time in that session, but a bit slow.
28 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Megan,
Thanks for the feedback — glad the card payment went through, and we’ll keep an eye on speed too.
The MegaCasino Team
Apple Pay payment cleared in about 24…
Apple Pay payment cleared in about 24 hrs, but slightly clunky.
27 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Stevens,
Good to hear your Apple Pay payment came through in about 24 hours. We’ll keep working on the smoothness.
The MegaCasino Team
Bonus Round loaded speedy lets go which…
Bonus Round loaded speedy lets go which made the session feel easy 💯, though not perfect.
29 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Janet,
Glad to hear the Bonus Round loaded quickly and kept the session flowing smoothly. Enjoyable play makes all the difference.
MegaCasino Team
Wagering was still visible for the win
Wagering was still visible for the win, though not perfect.
29 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi katy allen,
Thanks for the feedback — glad the wagering info was visible, even if it wasn’t quite perfect.
The MegaCasino Team
these guys has pretty fun titles all…
these guys has pretty fun titles all good from my side, though support lagged.
29 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Dennis,
Glad to hear you enjoyed the titles overall. Sorry the support was a bit slow, but we appreciate you taking the time to share both sides of the experience.
The MegaCasino Team
For this session
For this session, nothing crazy just a solid night after playing a bit, with one small issue.
30 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Gordon,
Glad to hear it was a solid night overall, even with the small issue.
The MegaCasino Team
New game selection feel worth playing…
New game selection feel worth playing hands down and I verified it same day, with one small issue.
30 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Gail,
Glad to hear you’re enjoying the new game selection and that the same-day verification went through smoothly, even with that small issue.
The MegaCasino Team
Good bonus setup all day and I verified…
Good bonus setup all day and I verified it in about 24 hrs, though not perfect.
30 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Malcolm,
Glad to hear the bonus setup worked well and your verification was wrapped up in about 24 hours. We’re always working to make things smoother, even if there’s still room to improve.
The MegaCasino Team
What I noticed was that payment landed…
What I noticed was that payment landed before my second coffee, with one small issue.
27 ottobre 2026
Non scritta su invito
Risposta di Mega Casino UK
Hi Moran,
Glad to hear the payment arrived so quickly, even with that small issue.
The MegaCasino Team
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