Match.com Recensioni 

Horrible customer service. They blame me for their lack of competent billing personnel as I clearly cancelled at the end of my agreement. Thy tried to sneak it in on my credit card, when it was caught and brought up the immediately banned me...be very careful if you use them

Last evening I tried match.com and downloaded app and paid 36$+tax thru credit card...Wishing few minutes inter acting with people....it start asking me buy more points paying large amount. Looks like this match is a scam & some users work for it & start conversations which takes us no where. Dissapointed & deleted my profile after may be 15 minutes. Very bad experience.

I have been a paid Premium member for over eight years. Now they are taking away key services and want me to pay for a "Platinum Membership" to get them back. I already pay $74.99 for three months. They want $26.99 PER WEEK for a Platinum member ship. I am canceling.

I began creating the account. Walked away from my screen, came back and the screen had timed-out and I was logged off. I tried to log in and was blocked.

I reached out to customer services, was told to appeal. The process was ridiculous. They eventually replied denying my appeal and claiming I violated their Terms and Conditions and their Community Guidelines.

I asked them what I specifically did and they replied saying "We consider this matter closed and will not respond to further replies."

I believe this is discrimination because their promotiomal visuals include every ethnicity of women, except mine.

I found the way out of my subscription and contract. While searching I noticed the number of profiles with only one photo and very limited info in profile. I also noticed the same profiles all had no children.
I did reverse image searches using google lens and found lots of these profiles had multiple social media hits using different names.
I reported these to the admin team and followed up with an email using ‘help’ section of settings. I got the usual ignorant apologies, but I kept at them and started sending screenshots of fake profiles as replies to the admin email. I made several complaints about my safety and the company’s crap screening procedures.
After 5 emails I requested to have my profile cancelled and all future subscriptions stopped. Today I got an email saying that as a gesture of goodwill all future subscriptions stopped have been removed. Checked with my bank and they confirmed.
I’M FREE FROM MATCH

Match.com is a total rip off, a scam, a criminal activity. There is no customer service. You have to write to them and they say they will get back to you in 48 hours. I’ve written twice weeks ago and I’ve never heard back. I get emails from them telling me someone is interested and when I go to click on the link to see who is interested, there is nothing. They should be prosecuted for running a scam. Do not waste your time or money on this criminal Enterprise.

Complete trash girls ain't trying to DM me on the site so damn picky never had this issue with any other site honestly it's just as bad as hinge and oddly enough I had better luck on OkCupid where I could actually meet people I might have to travel like to New York or something but people respond they're willing to meet is totally different experience also you can talk to girls on passport mode they're all quick to respond

Det værste skrammel.. på alle punkter.. Søgefunktionen er elendig.. til gængæld kommer der masser af profiler op fra Sverige, efter de har "opgraderet" siden, er det overvejende profiler fra Tyskland som kommer op..
0 stjerner herfra

Pure scam, paid account and still could not see matches, extremely unsafe, hard to navigate, not able to delete initial ly uploaded pictures. Force for upgrade for 12 months every turn, terrible site.

Since Jan 1, 2026 it seems like 95+% of the profiles on Match are fake. Easy to spot as they typically have 2 pictures and are all 2:4" tall with no profile info filled out. I reverse image searched a lot of them and reported to Match. Match is clearly allowing this since they do not enforce the minimum character limit for essays for any of these profiles.

In short, stay well clear of this site. Been remodelled in past weeks and its horrendous. Most importantly, try and unsubscribe or just leave, as you cant. We live in a sad world where dating sites have become normal. Most are scams from the outset, but Match supposed to be a trusted leader. Don't be fooled at your cost !

Couldn't access my account. Kept getting an error message saying "please contact our care team". Contact their care team, explain the issue. They ask what the issue is. I explain the issue again. They respond by...asking me what the issue is. I explain again. They respond by asking me....what the issue is...
Back and forth like this, over 10 times.
What the actual F.
Still can't log in to my account. Still getting notifications. Can't stop it, can't delete my account. This is one of the worst scam sites I've ever experienced.

I can't cancel my policy, they keep taking money. Do not use this site, its a scam

The % of bogus profiles is huge. People who contact you with the sole purpose of obtaining your info to continue communicating off the Match app. For what reason? Money. Try asking them for a link to their Facebook profile or LinkedIn profile and they’re gone. Or ask for a video call - W-H-O-O-S-H! My best guess is as high as 95% of profiles - catfish. No exaggeration

It’s one of disaster site I have ever seen , I was there for 2 months but never be able to chat with one person and tried deleting my account for few days but still received notification and no email or address to contact them . Never ever back !

I cannot get them to DELETE MY ACCOUNT nor my PHOTO. I have written emails but they keep sending the same automatic response. Its infuriating. Would never touch this site again.

This site used to be OK but now its run by completely unethical money grubbers. They send you profiles of people that aren't even active members (and are therefore impossible to communicate with). There are also numerous glitches to that when you see someone you like in the email and click the picture, you can't get to their profile. A waste of time and money.

I paid for match.com about 2 weeks ago, but they blocked my account with saying anything yesterday. I was so shocked!!! What a worst experience I have had in my life!!! I have sent a dew email to them, but there is NO answer!!!

I never signed up for a recurring subscription. They kept charging me. Their customer service team is impossible to reach. You cannot cancel from the app. There is no helpful support. I opened a dispute with my bank. Chase told me the charge was valid because Match would not acknowledge my cancellation.

This feels like a trap. It feels designed to take money from people without any accountability. I see they have a 1.2 rating. It shows how many customers feel the same way.

Is anyone from the leadership team reading these reviews? Do they even care?

Avoid this platform.