Marshalls Plc Recensioni 

363
TrustScore 3.5 su 5

3,6

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The Drysis cobbles in Anthracite are a top end product. Great quality and lovely colour. These were set off well with a granite border for our driveway. All materials were provided by Marshalls and i... Leggi di più

Valutata 5 stelle su 5

I have been a loyal Marshall’s approved installer for over 20 years. Over this time we have had various assessors vetting our workmanship. Our new one is called Marc King. He is brilliant. Often going... Leggi di più

Valutata 1 stelle su 5

Ordered some water gel release tablets. Got some vegetable feed tablets. (I don't grow vegetables and am planting hanging baskets at the moment. My Marshalls page is still open at the water gel releas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marshall's attempted to deliver the goods I ordered on the correct day and time I had been given. Unfortunately due to over head cables they were unable to unload the lorry with the attached crane. I... Leggi di più

Dettagli dell'azienda

  1. Fornitore di materiali per la pavimentazione
  2. Produttore di mattoni
  3. Fornitore di prodotti in calcestruzzo
  4. Fornitore di pietra naturale

Scritti dall'azienda

Marshalls is the UK's leading hard landscaping - we manufacture and supply superior natural stone and innovative concrete products to the construction, home improvement and landscape markets. Our name has become synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, whilst also caring for the environment and communities in which we operate. We believe that the better our environment, the better we can be; we strive to create products that improve our landscapes and create happier and healthier communities. For direct support with your Marshalls order or products, please use the Live Chat on our website (www.marshalls.co.uk/homeowners) or call the Customer Helpline on 03704 112233. Both are available 9am to 5pm Monday to Friday. There are a number of companies with the same name as us - please ensure you have the right one before you leave us a review.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

363 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(363)

29 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Classic response from Marshall’s. Grouting crumbling, weeds growing & they say sorry expectations were not met! Shouldn’t one expect grouting not to crumble & weeds not to grow unbelievable

Had Marshall’s paving on driveway & patio materials. Patio grouting was completed by an approved Marshall’s contractor this has now crumbled, weeds growing. Marshall’s not interested & will not rectify the grouting which is clearly not fit for purpose. When you spend a significant amount on a product you believe to be of high quality this is not the experience one would expect. Appalling service!

20 febbraio 2024
Non scritta su invito
Logo di Marshalls Plc

Risposta di Marshalls Plc

Hi Caroline, Thank you for your feedback, we’re sorry for any inconvenience caused and that we have not been able to meet your expectations on this occasion.

Valutata 1 stelle su 5

No quality control and they don't care

Don't use this company's products unless you want your project to end up looking like Elmer the Patchwork Elephant! The paving provided was nothing like the colour shown on the web site and ranged from nearly black to light pink in the same batch. They have no colour consistency or quality control. And when you complain, they just don't care! I just don't know how they stay in business.

('Technical' Dept has already 'investigated' and concluded that's just the way things are and it's tough. Hence my negative review on here. £000's on a garden that now looks like a battenberg cake! Really, do not use their products. I have to doubt the validity of the 5* reviews on here, to be honest.)

1 dicembre 2023
Non scritta su invito
Logo di Marshalls Plc

Risposta di Marshalls Plc

Good Afternoon. We are sorry to hear of the issues you have had with the products supplied. Please could you email images of the project along with your order details to grouptechnicalservices@marshalls.co.uk to allow our technical department to thoroughly investigate this matter. Many thanks, Adam.

Valutata 5 stelle su 5

Cancelling an order

I ordered a pallet of paving stones but on the day before they were due to be delivered I saw that I would have enough flags to finish the job after all. The company cancelled the order and returned my money, no questions asked.

9 dicembre 2023
Valutata 1 stelle su 5

Beware they take no responsibility and…

Beware they take no responsibility and give no guarantee over their registered installers. It seems that they will accept any installer that pays them to be on their register and they don't seem to properly vet them . The one we used from their list was a disaster. Bad workmenship, unreliable, dodgy, would not provide receipts or the guarantees you are meant to get as promised if you use their products and installer. No one is interested to even hear about it in Marshalls and no one will protect you as a customer that used someone from thier list. Be careful!

20 ottobre 2023
Non scritta su invito
Logo di Marshalls Plc

Risposta di Marshalls Plc

Good Afternoon Abbey, we are really sorry to hear of your experience with one of our registered members. Please could you provide more details to grouptechnicalservices@marshalls.co.uk to allow us to understand the issues you have encountered. Thank you, Adam

Valutata 5 stelle su 5

The delivery driver was more than…

The delivery driver was more than excellent he took time to ensure his vehicle was good to deliver the number of pallets in a place suitable for us to work with and not blocking any other delivery or vehicle in a busy residential area. He was very thoughtful and ensured good practice throughout.
The company provided the goods linea drainage as described and the missing units were quickly despatched from another centre when we notified the office so all in all a very good experience. We tried other deliveries and Marshalls always had their prices at a good level and we have ordered a number of items and will continue to order direct from them.

16 novembre 2023
Valutata 1 stelle su 5

It seems very deceptive to mis describe…

It seems very deceptive to mis describe the setts I bought. I ordered setts described as 210mm x 110mm x 50mm. When they arrived they were 200 x 100 x 50. This resulted in my job being 3 sq. m. short. In my complaint to Marshalls the person from technical department said....Yer others have complained about that too!!! This got me very angry as they wouldn't fix this problem just told me to go buy more! Held up my job by a week losing me money and time. Lucky I had understanding customer. Please put the 'actual' size in your product description

16 novembre 2023
Logo di Marshalls Plc

Risposta di Marshalls Plc

Hi Gordon, we are really sorry to hear you were not pleased by the products you purchased. We do advise that the measurement of the setts do include a nominal 10mm joint. I will pass your comments onto our marketing department to review this matter. Many thanks, Adam.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più