Helena and Paul were brilliant. Sorted a change of order (foot size ) in time for me to head off on holiday with the kit I needed. All on time. Excellent service. Great team. And also a shout out f... Leggi di più
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I had a few issues with next day delivery, not the company's fault but the courier. I must say that Helena, who dealt with the order from start until finish, was brilliant. Very proactive, she dealt w... Leggi di più
Don't waste your time. I wasted a week, no order acknowledgement after an online order, chased, Caroline didn't return my call or email me as she said. After my 3 calls said life jacket & throw line w... Leggi di più
Although Maldon is quite a long way from Hampshire we bought several items from this company when we were fitting out our boat, mainly because the prices were competetive. We experienced fast, efficie... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Marinestore Worldwide Discount Chandlers
Informazioni di contatto
Shipways, CM9 5HQ, Maldon
- 01621 874490
- chandlery@marinestore.co.uk
- www.marinestore.co.uk
4,5
Eccellente
513 recensioni
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Just fine
I ordered a marine knife which was shipped to Finland very quickly without any glitch. It arrived in perfect condition and works as advertised - what more could I ask for ;-)
1 febbraio 2013
Non scritta su invito
THE PLACE TO GO FOR BITS FOR YOUR BOAT
THE SERVICE IS QUICK AND RELIABLE, BYE ON LINE WITH EASE.
30 gennaio 2013
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Excellent
Excellent and speedy service as usual.
One little point however, I thought the postage on my last order was a little
excessive. Two tiny needles in a small envelope should have been a lot less.
Otherwise very good.
29 gennaio 2013
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it took nearly three weeks for my order to arrive
I ordered a sink and a week after the order was placed I had an email saying that my order would be processed within the next week. it turned up after three weeks. I have since tried to order a waste connection from them but its like banging your head against a brick wall, I tried to log in to my account and keep getting told there is no account, so I have tried to re register and place my order and each time it says my email address is invalid( so how come they keep sending me emails to that same address), I have tried three different valid email addresses but it says they are all invalid. its as if they dont want your business.
28 gennaio 2013
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Risposta di MarineStore Chandlery
Don't know what went wrong with this, no one else has reported problems with account creations. I think the problem started because the first order was created without a store account being created which means that our system doesn't retain your details. This could conceivably cause a problem like this.
Got Exactly what I ordered- Very well packaged and absolutely no problems with anything :)
Spent ages seleting & ordering several qty's of several different items (bearing pulley's & rope) and it all came together, quite quickly, in one box as hoped.
Only reservation (if any) is that the "Shock Cord" I bought was effectively thick bungey cord and not what I was (personally) expecting, but I could have checked that 1st, or returned it if I wasn't happy. It workes fine for my application as rope for a clothes airater, so all good.
I am happy, so rang them to tell them how well it was all packaged and received. Credit where credit is due! The extra effort makes all the difference.
28 gennaio 2013
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Immediate dispatch good communications
I ordered several items over the Christmas period, they were posted out straight after the holidays. One item was out of stock, which I was kept informed of and received it as soon as it came in. All of it was good quality at good prices, I would definitely recommend them to anyone.
26 gennaio 2013
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Good service with particular attention to keep mailing costs down.
My order was made during the Christmas season but still an effort was made to ship my order in time by a date I indicated.
Very competitive price for the item I purchased and the mailing cost was also kept to the basic minimum. Cannot complain.
26 gennaio 2013
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Slick Cookies in MarineStore! Courteous, quick and efficient.
No hesitation recommending this company - the service is superb.
25 gennaio 2013
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Fast efficient service
25 gennaio 2013
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Excellent
Good communication, very helpfull staff, prompt delivery. Would deal with again.
24 gennaio 2013
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I bought a hat; hat arrived; I like hat
I wanted a Breton Cap to go with a Monkey style jacket that my wife bought me for christmas. This will give me a seasoned Matelot look when both lose their new gloss. Fantastic cap dosen't blow off in the wind and keeps my thining crown warm in this icy winter weather.
24 gennaio 2013
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A good down-to-earth service
It took a little longer to arrive than I was expecting, but otherwise everything was fine.
23 gennaio 2013
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most prices are good.
one thing i was not happy with was that i had to stay at home for 5 days or more as not to miss the delivery and have to pay again for re-delivery as they wont leave with neighbour. need more than two hands to count times i have signed for parcels for neighbours. no way of tracking order to get some idea of when it might be delivered.
a waste of a lot of my time.
23 gennaio 2013
Non scritta su invito
Risposta di MarineStore Chandlery
You shouldn't have had to stay at home at all. We send emails confirming details, any delays and shipping as they happen. Perhaps you have an over enthusiastic spam filter? The other point we'd like to make clear is that the carriers we use do not charge for redelivery and you can also choose a different delivery address to the invoice address so we can send parcels to work or friends houses.
Good prices, good service and good products
From Italy I am purchasing products, for my sailing boat, from Marinestore as I find them competitive in prices. Of course sometime the shipment cost result to be high but not higher then on local chandlers.
22 gennaio 2013
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The order was placed on Christmas Day and it did not arrive until the middle of January
I was quoted £20 by the website for delivery of a bilge pump to the South of France, this would have made the very competitive price for the pump, very un-competitive.
So I opted for 1st class Royal Mail and set a cost on this at £8 which made the price of the pump + delivery at around the same price quoted for the pump from other suppliers.
However it took 3 weeks to deliver the package which I find unacceptable.
given that this was an Automatic bilge pump I needed it quickly as the previous one had broken down and not working.
However I received the pump and I am pleased with the quality of it and it is now fitted into my boat..
22 gennaio 2013
Non scritta su invito
Risposta di MarineStore Chandlery
I think the key to this problem is delivery costs. The £20 choice would have been sent by Fedex (or DHL) and would have reached you at most within 48 hours from the next working day, for France it is usually within 24 hours unless the address is in the middle of nowhere. The cheaper Royal Mail delivery is parcel post (they can only offer 1st class in the UK)and parcel post abroad can take anything up to four weeks to arrive. I am sorry you feel aggrieved by the delay vs cost issue but shipping product abroad for prompt delivery is expensive and we do not profit from it.
If the breton cap fits!
I ordered a breton cap for my father for christmas but when he tried it on he realised his head was much smaller than he led me to believe. Marine Store kindly changed the hat without quibble and I am currently awaiting delivery. Having spoken to them about the order, they were very friendly and helpful. Thanks guys!
20 gennaio 2013
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Reliable service at good price
Reliable service with comperehensice list of items I need.
20 gennaio 2013
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GOOD
OK EVERY THINGS, SOME A BIT SLOW SHIPPING. GOOD AFTER-SALES SERVICE
20 gennaio 2013
Non scritta su invito
quick delivery good customer service
18 gennaio 2013
Non scritta su invito
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