Helena and Paul were brilliant. Sorted a change of order (foot size ) in time for me to head off on holiday with the kit I needed. All on time. Excellent service. Great team. And also a shout out f... Leggi di più
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I had a few issues with next day delivery, not the company's fault but the courier. I must say that Helena, who dealt with the order from start until finish, was brilliant. Very proactive, she dealt w... Leggi di più
Don't waste your time. I wasted a week, no order acknowledgement after an online order, chased, Caroline didn't return my call or email me as she said. After my 3 calls said life jacket & throw line w... Leggi di più
Although Maldon is quite a long way from Hampshire we bought several items from this company when we were fitting out our boat, mainly because the prices were competetive. We experienced fast, efficie... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Marinestore Worldwide Discount Chandlers
Informazioni di contatto
Shipways, CM9 5HQ, Maldon
- 01621 874490
- chandlery@marinestore.co.uk
- www.marinestore.co.uk
4,5
Eccellente
513 recensioni
Non risultano inviti alla recensione recenti
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Extremely helpful service
I ordered several items but made a mistake with one of the colours of paint - I phoned and they were extremely helpful.
23 febbraio 2013
Non scritta su invito
Keep the promise
The antifoul was ordered, the antifoul arrived. What more would I want?
22 febbraio 2013
Non scritta su invito
Waited to long, in end cancelled order
When the order was placed I was given to understand that the hand held sailing compass was in stock and would be dispatched next working day, instead I was told it was out of stock and they were not expecting a delivery for another two weeks. The two weeks past and following a further e-mail was informed it would be a further 2 weeks before they expected delivery to there warehouse. Because of this further delay I decided to cancel the order and purchase from another supplier.
18 febbraio 2013
Non scritta su invito
Risposta di MarineStore Chandlery
Sorry about that. We didn't actually say it was in stock in the first place and we don't have a warehouse, we are a yacht chandlers who operate from a couple of shops! Our stock system showed a product we didn't have, so we had to order replacements but the distributor was awaiting their delivery hence the delay. We did keep you informed of the problems and you chose to cancel the order. What else could we have done? One star is a touch harsh.
First class service every time.
I always wait for the sale to get my antifouling. Brilliant service as usual. Many thanks.
17 febbraio 2013
Non scritta su invito
expeditious and efficient
17 febbraio 2013
Non scritta su invito
Really nice hat - simple purchase process
Very nice hat - as described on website. Whole process good, only challenge was delivery seemed a little slow - took over a week to receive the hat
13 febbraio 2013
Non scritta su invito
Very good service
Good service, fast shipping, safe packaging...
12 febbraio 2013
Non scritta su invito
Good kit, good value and good communication
Competitive price for a solar panel. Direct comunication from the boss when it was not initially in stock and I was kept in the loop all the way through the purchase. Highly recommended.
11 febbraio 2013
Non scritta su invito
Good service, kept me informed.
Having placed an order for a number of parts, one was not available. I was informed within a few hours and asked whether I would like to wait for all parts to be in stock. I elected to do so and was informed my order should be fulfilled within three weeks. It was! No need to chase, I was told immediately the part became available and delivery was made within two days.
Thank you for your excellent service.
11 febbraio 2013
Non scritta su invito
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First class service!
11 febbraio 2013
Non scritta su invito
not happy!!
took 10 days and 2 emails to receive my purchase. not good enough!!
9 febbraio 2013
Non scritta su invito
Risposta di MarineStore Chandlery
Ten day's isn't too bad!! We are not a huge company, we are a small specialist company. Sometimes we run out of stuff and sometimes things go wrong but generally speaking we don't do too bad!!
Good products and good service
Website easy to use, good selection of quality products. Extremely efficient service . My order arrived promptly. I would not hesitate to use this company again .
8 febbraio 2013
Non scritta su invito
Smooth transaction
Smooth transaction, item I bought was not in stock but they kept me well informed and delivered the item sooner than the estimated day. Good prices and well recommended
6 febbraio 2013
Non scritta su invito
Speeedy and reliable service.
Delivery was swift; my questions regarding details were answered without delay. Goods delivered was of the same quality as described on the net.
6 febbraio 2013
Non scritta su invito
Excellent Service!
My product was brought as a vital part of a Christmas present. It arrived well in advance and in perfect condition.
5 febbraio 2013
Non scritta su invito
Very slow delivery
Very slow delivery took over a week to be delivered
web site should of said the items were out of stock if that was the problem
When buying items that are show in stock you expect to get them within 3 working days at most
3 febbraio 2013
Non scritta su invito
Risposta di MarineStore Chandlery
Hands up to this one, we normally do ship this sort of product within two days but we did have a few problems with staff illness which slowed out processing down. There are not a lot of us and sometimes we do hit exceptional problems which can cause problems. Apologies for the delay I sincerely hope that it didn't inconvenience you too much.
Good service and good prices
Your service was excellent. Descriptions on the website were not always clear and could be easier to navigate.
3 febbraio 2013
Non scritta su invito
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