Maldronhotels Recensioni 

Staff checked us in. No problem. Went to room on first floor. Room not clean. Mattress needed replacing. Curtains didn't close. Lot of noise (mid afternoon). Adults swearing. Children banging on our door. Went to reception. Reassured that the noise was from a wedding party from the previous night and would be leaving shortly. Asked to be moved to quiet room at least. Reassured that room would be quiet. In Dublin for gymnastics comp with my 10 year old daughter. Back to room 10pm. Music blaring from event room until 12.45 am. Called reception multiple times no answer. Eventually music stopped. 9am next morning pool open for guests. Arrived 9.10. 9.25 asked to move as pool lanes for lessons. Water babies in other section. Breakfast was nice. Hotel needs big upgrade, New cleaning staff, and needs to warn guests that there are late night events right beside the bedrooms. This one night no sleep experience cost 172 euro. Never again

Ok so I stayed here with family. My sister put a small bag I had with pearls in it in safe along with our pass ports in safe. The next day we removed passports while we sight seeing in London. That evening we did not replace them. Consequently the pearls in morning were left behind. We were told the maid would check and then rooms were rechecked everyday a second time. Apparently that was true because they said they did not find them. Which if checked they would have been. So as far as I’m concerned they did not do their jobs or staff stole them. When I asked to speak to manager the had someone else call me instead! I am very upset these were given to my mother by my father then to me!

Enjoyable and comfortable stay

Maldron Seven sisters rd Overpriced average hotel! We asked the receptionist to book a taxi at a precise time, she failed to do so despite asking 3x times making my family late for the theatre. Breakfast was a joke! 2 phone calls to ask where our room service was and the breakfast arrived 30 mins late! Cold, missing many items and no GF food as I had been asked about dietary requirements but apparently that means omitting what constitutes a normal cooked breakfast! No drink, toast, yogurt etc. for my son and due to the breakfast late arrival this then had a knock on effect for the rest of the day! Rooms are small and cramped with no extras which you would expect for this price range. I complained to the receptionist about all the above and she had absolutely nothing to say not even 'sorry'!!!! I have messages the hotel directly with no reply!!!

Apart from the air-conditioner auto turned off more than 3 times a night (double checked that it’s not because of any timer issue), the reception service is disappointing. When we arrived, only one receptionist (‘Receptionist A’) was there, but she just gave us a glance then kept talking over the phone even we stood right in front of her for more than 5 minutes. While we were waiting her to finish her call, there was another receptionist (‘Receptionist B’) coming out from a staff room with her supervisor, showing how she re-organised the reception area to her supervisor. Both of them obviously saw us standing in front of the reception desk waiting to be served, but again we’re being completely ignored. After quite a while, there was finally another receptionist (‘Receptionist C’) showed up and helped us to check in.

Yet, while Receptionist C was assisting us to use the self-service check-in counter, Receptionist B disturbed us and asked Receptionist C to do some other thing. Receptionist C told B that she was serving us and will do it afterwards. Receptionist B then said ‘Yes, I mean after you finished’. If this is something not that urgent, why can’t Receptionist B talked to Receptionist C after we finished the check-in process (which will just take around 1-2 minutes)?

I personally think the way their receptionist treat their customers is not professional. I do not mind to wait long, I was just hoping that they can give me a smile or eye contact to show that they know we are waiting and will come to us soon. Disappointingly, I just felt being ignored like air until Receptionist C comes.

The next day when I checked out, I’ve been waiting for more than 15 minutes just because Receptionist A is again on a call, Receptionist B keep chitchatting with the other customers about fish and her travel /eating experience regardless we are in the queue for a while already.

May be my bad experience just an exceptional case but I will not recommend this hotel nor any hotels under this group to any of my friends as I think their staff training obviously not enough and the unexpected long waiting time may delay their travel schedule / appointment with others.

Very much enjoyed our overnight stay at Maldron Hotel Newcastle.

Air-conditioned room, comfortable beds and crisp linen, wide variety of choice for breakfast – all-in-all super service and value for money! Special thanks to Suzanne on reception for quickly resolving billing issue with patience and calm!

Will definitely be back!

Great service from all staff but special to Akshay.

First night in the Maldron parnell square. Found the receptionist unsympathetic when I explained she spoke too fast and that I'm hard or hearing. She was very dismissive and almost irked when I was getting directions to carpark which were honestly unclear with her accent. After having dinner in the Hotel I was looking forward to a cup of tea and a biscuit when I was tole they did not provide these and THERE WERE NO BISCUITS ON THE PREMISES. I was not offered an alternative and the manager gave me the day managers card to speak to him the nxt day...I'd call that passing the buck..very disappointing stay so far

Thank you so much to the team at the Maldron in Pearse Street Dublin for turning around my lastminute.com disaster and getting my hotel booking reinstated. Can't thank you enough

We are regulars at Maldron Newcastle as it’s always our preferred hotel, perfectly situated within the city centre, nothing is too far out the way. Every room we’ve had has always been immaculate and the staff have always gone above and beyond to make sure our stay is perfect and it has been every single time 😊 looking forward to our next visit already! ⭐️⭐️⭐️⭐️⭐️

We went to maldron hotel tallaght as st pats played shamrock rover's we were there supporting our favorites before the match we decided to go In for a drink the bar was very busy my sister and I got talking to a young lady Michelle very good at what she does knows exactly what way to work the crowd taking 4 orders at a time my sister said how does that girl do it pulling 2 pints at 1 time Skill that's what that is perfection and Skill she really is a nice genuine young lady very full of ambition and we for one wish her all the best we will be back soon Michelle all the best

My experience was fantastic In the Maldron hotel tallaght whites town way the ladies in the bar put on a show for the children it was nice to see the children interacting with the staff As I said to Ivan your staff hold there positions strongly and very proud all laughs and jokes but professionalism was a 100 for us the service they provided you would not receive any where else well Michelle for 1 was the most welcoming made us feel so comfortable mingling within both parties every body in that room was smiling.I will say 1 thing Michelle I wish you all the best with your career And you will get that position your fighting for because your fighting hard you really honestly deserve it Well done keep doing what your doing we will be back for another party in 3 weeks and I hope to see that Wasitcoat you where telling me about keep shining girl

Really disappointed. If you are looking for a good night sleep and good breakfast this is not the hotel for you. Unfortunately I spend 3 nights in the hotel. At first all look good but then in the middle of the night the hotel switch off the AC making impossible to rest.. I talked to few members at the front desk who informed me that unfortunately it’s the hotel policy to switch it off at night ??!!??!!!?! I was told to call receptionist when the room was too hot so they can switch AC back on for 2hrs, that made me to wake up every 2 hrs during the night so I end up so tired that I enjoy very little my Easter break. The breakfast is very very poor quality and the service is just terrible. I’ve stained over 15 hotels 4* in the last 2 years and the breakfast of this one is the worse.

A pet hate of mine with hotels is the check in. I appreciate house rules I also appreciate rooms need to cleaned. I arrived at the hotel at 14.30 check in is 15.00. I’ve booked joining rooms as the 2 teenagers need their own room. I’ve requested joining rooms 6 weeks previously. My call was clear and the listener assured no problem. She even added they would be together on the 10th floor. So I’m 30 minutes early all I wanted to do is dump the bags change and go out. No they are not ready. I’ve booked 2 isn’t one of them ready, no. Joined the queue at 15.00, told at 15.10 those rooms on the 10th not available trying to get me others. 15.15 handed the cards. Now I know this may seem harsh but to me it’s a very poor start to my introduction to this chain. I believe some hotels have a policy not to “release” rooms before check in maybe I’m paranoid. The room was clean, no tea making, no water, no toilet extras. Breakfast excellent staff at breakfast excellent. Oh we received one drinks voucher per guest. Beer or wine I asked for soft drinks for the girls, no sorry only alcohol now that is very poor.

First class service at MALDRON GLASGOW. First class breakfast service. Hot food, amazing choice all taken care of by thee most professional staff. Cameron was refreshing and couldn’t do enough for us . Craig also was helpful and friendly. Rooms immaculate and great to see a breakfast area CLEAN and hygienic. No choice to leave a review for Glasgow maldron on here so please pass this review on . Most city hotels are mediocre but this hotel had it all

The rooms are lovely the staff are amazing breakfast was brilliant well worth the money definitely be back

(Manchester) Hotel room was lovely, nice and clean, had everything needed, nice coffee machine, very quiet - would stay again.

The bar (although pricey) had a great atmosphere, shouting out to Ben and Rose who kept us topped up all night and accommodated our work party of more than 20 people with smiles and patience all night! Absolutely class.

Stayed at the Maldron in Manchester for 5 nights on a work trip. Will definitely recommend to my colleagues. Special mention to Ben in the bar, who was fantastic and nothing was too much trouble for him. Also the breakfast servers were very helpful. Would definitely recommend and will be back on my next trip.

we stayed in both the Maldron Cork and the Maldron Glasgow, and can honestly say these guys know how to run a hotel. Nothing was too much for them! The staff were friendly, the room was HUGE and beautiful, the cleaners had a sense of humor.. amazing! We loved every minute and will definately be back for more. Roll on the next Bryan Adams concert and we will be booking a twin room! Not even a single doubt!

Stayed in the Galway (Sandy Road) hotel twice in the past year. Excellent both times! Friendly and helpful staff, nice rooms, great restaurant and very convenient location. Thank you!