Goodfood Recensioni 44.389

TrustScore 4 su 5

4,0

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Valutata 4 stelle su 5

We enjoy the food we have ordered although at times the portions are skimpy. It's nice to see that you are offering larger portions for some new menus. The salad ingredients need some works we prefer... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Love the recipes and variety. The couple things I think could be improved: 1) staple items like vinegar, flour, honey etc could be compiled into a list and have customers keep those in hand to red... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Fresh ingredients, easy to make meals. Recipes taste great. My only issue is that gluten free options are limited. When I look at other meals it seems like th only thing is only a few ingredients tha... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Je n’aime pas faire à manger, encore moins planifier, et on repassera pour la perte de temps a l’epicerie. Goodfood est l’un de mes meilleurs choix de vie ! Nourriture de qualité, les repas variés et... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Consegna di pasti a domicilio
  2. Fornitore di prodotti alimentari
  3. Servizio di consegna di prodotti alimentari

Scritti dall'azienda

Goodfood makes cooking fun and easy. We'll provide you with all the ingredients in your meal kit that you need to make a delicious meal in exactly the right proportions.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

44.389 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Great recipes

Great recipes, great variety. Makes our lives much eaiser and healthier on busy weeks.

15 aprile 2026
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Risposta di Goodfood

Thank you for your comments, Jess. 

We’re delighted to hear that you’re enjoying the variety of recipes and that our meals are helping make your busy weeks easier and healthier.

We truly appreciate your support and will be sure to share your feedback with our team.

Valutata 4 stelle su 5

We enjoy the food we have ordered…

We enjoy the food we have ordered although at times the portions are skimpy. It's nice to see that you are offering larger portions for some new menus. The salad ingredients need some works we prefer a little more simplicity and not always a constant vinegar base.

15 aprile 2026
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Risposta di Goodfood

Thank you for your feedback, Sue. 

We’re glad to hear you’re enjoying the meals and have noticed the larger portion options. We hope these enhancements help improve your overall experience with our mealkits.

We also appreciate your comments on the salad options, including your preference for simpler flavours. We’ll be sure to share your feedback with our team.

Valutata 5 stelle su 5

La nourriture est excellente

La nourriture est excellente. Très bonne proportion. Les recettes sont diversifiées. Le service de livraison est excellent.

15 aprile 2026
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Risposta di Goodfood

Merci beaucoup pour votre commentaire et pour votre confiance, Claire.

Nous sommes ravis d’apprendre que la qualité des repas, les portions, la diversité des recettes ainsi que le service de livraison répondent à vos attentes. Au plaisir de continuer à vous servir!

Valutata 3 stelle su 5

Good variety & flavours but shrinking portion sizes

I like the variety of recipes and the flavours. I would like if we could substitute ground turkey or chicken for beef and sausage and pork due to watching cholesterol. I would pay extra for that. I don’t like the continuously shrinking portion sizes and the lack of fresh pasta noodles which elevated a recipe a lot.

15 aprile 2026
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Risposta di Goodfood

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you’re enjoying the variety of recipes and flavours. We also appreciate your suggestion regarding protein substitutions, as this is valuable insight for our team.

We understand your concerns about portion sizes and the availability of certain ingredients like fresh pasta, and how these elements can impact the overall experience. We will be sure to share your feedback with our team as we continue to improve our offerings.

Valutata 4 stelle su 5

It was great but the quality has really…

It was great but the quality has really suffered lately. My shrimp had freezer burn. The precooked basmati rice is thawed by the time I receive it so it just goes in the garbage. The quality of the protein has gone down also. The meat is sometimes previously frozen so if I can't use it all it's garbage too. The price has stayed the same but I would rather pay more and have the quality back.

15 aprile 2026
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Risposta di Goodfood

Thank you for taking the time to share your feedback with us, Janet. 

We’re sorry to hear that the quality of your recent deliveries has not met expectations, particularly regarding the shrimp, prepared ingredients, and overall protein quality. We understand how frustrating this can be, especially when it leads to food waste.

Providing high-quality ingredients is very important to us, and your comments highlight areas where we need to improve. We also appreciate your perspective on value and your willingness to invest more for better quality.

Thank you again for your feedback. We will be sure to share your comments with our team.

Valutata 5 stelle su 5

Top notch customer service

The customer service makes the experience great. It doesn't happen often but when there is an issue it is resolved very quickly. The meals offered are varied and the quality of the meat is very good.

15 aprile 2026
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Risposta di Goodfood

Thank you for your feedback! 
We’re delighted to hear that our member happiness team has made your experience a positive one and that any issues have been resolved quickly when they arise. We're happy to learn you’re enjoying the variety of meals and the quality of our ingredients.

We truly appreciate your support!

Valutata 3 stelle su 5

Some interesting recipes

Some interesting recipes. Sometimes odd choices that don’t really please us. Too many ground beef options. Menu choices weekly are recently too many high-priced meals and often too many high-calorie meals. We find ourselves often choosing the “value” meals.

15 aprile 2026
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Risposta di Goodfood

Thank you for taking the time to share your feedback with us, Catherine. 

We understand that having a balanced range of options, both in terms of price and nutritional preferences, is important when planning your weekly meals.

Your feedback about the frequency of certain ingredients, as well as the availability of value and lower-calorie options, is very helpful. We’ll be sure to share your comments with our team as we continue to refine our menu offerings. Thank you again for your support.

Valutata 5 stelle su 5

Qualité des ingrédients.´excellent

Qualité des ingrédients.´
Pratiquement jamais d’erreur,ni de retard pour la livraison

15 aprile 2026
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Risposta di Goodfood

Merci beaucoup pour votre commentaire et votre confiance, Michel.
Nous sommes ravis de savoir que la qualité de nos ingrédients ainsi que la fiabilité de nos livraisons sont à la hauteur de vos attentes. Notre priorité est de vous offrir une expérience constante, simple et sans souci.

Valutata 3 stelle su 5

Bare minimum

I feel like you’re sending the bare minimum. I used to get chicken breast instead of chicken filets with every chicken dish without an extra cost when I ordered your service in the past. Also I feel like the choices are more limited than before. All the little extras like a second veg or added feta cheese for salads etc are no longer included.

15 aprile 2026
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Risposta di Goodfood

Thank you for your feedback, Karyn. 
We’re sorry to hear that your recent experience hasn’t met your expectations, especially regarding portions, ingredients, and variety. We understand how important these elements are to the overall value of our meals.

Your comments are important to us, and we’ll be sure to share them with our team as we continue to improve our offerings. Thank you again for taking the time to share your thoughts.

Valutata 4 stelle su 5

Fresh ingredients

Fresh ingredients, easy to make meals. Recipes taste great. My only issue is that gluten free options are limited. When I look at other meals it seems like th only thing is only a few ingredients that need to change to make more options - panko, soy sauce and pasta. If they offered a gluten free option for those ingredients the selections would be much broader.

15 aprile 2026
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Risposta di Goodfood

Thank you for taking the time to share your feedback, Terry. 
We’re glad to learn that you’re enjoying the freshness of the ingredients and find the recipes simple to follow.
We also appreciate your feedback regarding gluten-free options. We understand how expanding ingredient substitutions could help provide more variety. Your suggestion is very valuable as we continue working to improve our menu offerings. Thank you again for your support. We will be sure to share your feedback with our team.

Valutata 4 stelle su 5

I have been a loyal customer for many…

I have been a loyal customer for many many years .Love the choices and the food but lately there have been many times where an ingredient is missing from the box and also the prices are a little pricey but I understand. Even food in the grocery stores are expensive. Also would love to have more free surprises in our boxes or something for loyal members

15 aprile 2026
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Risposta di Goodfood

Thank you for your continued loyalty over the years and for taking the time to share your feedback, Sarah. 

We’re sorry to learn that you’ve experienced missing ingredients in your boxes. We understand how important it is to have everything needed to prepare your meals, and we’re actively working to improve consistency in our deliveries.

We also appreciate your suggestion about adding more surprises or rewards for loyal members. Feedback like yours is incredibly valuable as we look for ways to enhance the overall experience for our long-time customers.
Thank you again for your support. We will be sure to share your comments with our team.

Valutata 3 stelle su 5

We are not fussy/picky people

We are not fussy/picky people, basic fresh food, easy to follow recipes. For the most part we are 3 out of 5stars with our Goodfood. Some taste good and are a sufficient portion, others either do t taste great or the portion size is far too small for 4 people.

I add protein to most foods, but that option has recently been removed, forcing me to look elsewhere, Hello Fresh. They have a 6 portion size option, additional protein option, and far bigger selection. We will get our 1st Hello Fresh order Monday and decide if we continue with Goodfood.

I have been a Goodfood customer for years and don’t look elsewhere out of loyalty, but I feel I have been forced into looking for better options.

15 aprile 2026
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Risposta di Goodfood

Thank you for taking the time to share your feedback and for your loyalty over the years, Mark.
We’re sorry to learn that your experience has not been consistently meeting expectations, particularly when it comes to portion sizes and taste.

We also understand your concerns regarding recent changes to protein options. We recognize how important flexibility and choice are, especially for households with specific needs, and your feedback on this is very valuable. We will be sure to share your comments with our team as we continue working to enhance our offerings.

Valutata 4 stelle su 5

I love the recipes and the ingredients

I love the recipes and the ingredients, and I love that I waste way less food than I used to. Customer service is prompt and friendly. I wish that more of the packaging were recyclable where I am, and they do periodically leave out key ingredients (it makes a difference to mascarpone stuffed mushrooms when they leave out the mascarpone), but this seems to be happening less often than it used to.

15 aprile 2026
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Risposta di Goodfood

Thank you for your thoughtful review and for sharing your experience with us, Lori.
We’re delighted to hear that you’re enjoying the recipes and ingredients, and that Goodfood is helping reduce food waste in your routine. It’s also great to know that our member happiness team has been meeting your expectations.

We appreciate your feedback regarding packaging and ingredient accuracy. These are important areas for us, and we’re continuously working to improve, We'll share your feedback with our team. Thank you again for your continued support.

Valutata 5 stelle su 5

Je n’aime pas faire à manger

Je n’aime pas faire à manger, encore moins planifier, et on repassera pour la perte de temps a l’epicerie. Goodfood est l’un de mes meilleurs choix de vie ! Nourriture de qualité, les repas variés et tres savoureux. Je mange mieux et tellement de nouvelles saveurs ainsi que de nouveaux legumes. C’est en tout point ou presque parfait ! Je recommande vivement , l’essayer sera l’adopter!

15 aprile 2026
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Risposta di Goodfood

Merci beaucoup pour votre commentaire et pour votre confiance, Louise!
Nous sommes ravis d’apprendre que notre service vous permet de gagner du temps tout en découvrant de nouvelles saveurs et en profitant de repas variés et de qualité. C’est exactement l’expérience que nous souhaitons offrir à nos membres. Au plaisir de continuer à vous accompagner en cuisine!

Valutata 4 stelle su 5

The recipes have been flavourful and…

The recipes have been flavourful and consistently good quality.

15 aprile 2026
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Risposta di Goodfood

Thank you for your kind feedback, we really appreciate you taking the time to share it. It’s wonderful to hear that the recipes have been consistently flavourful and of good quality. That kind of consistency is something we put a lot of focus into, from recipe development to ingredient selection, so it’s great to know that it’s coming through in your experience. We truly appreciate your support and look forward to continuing to bring you delicious meals in the future!

Valutata 4 stelle su 5

5 years with this service

We have been with Goodfood for almost 5 years, enabling non-cooks to make supper and easing the logistics of grocery shopping. Most meals are plentiful, tasty, and easy to make. However, I can only give 4 stars because we have had issues. We are compensated for the issues each and every time, easily, with no hassle, but I wish it was 100% reliable. Still, the food and service have been healthy and helpful most of the time for almost 5 years...

15 aprile 2026
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Risposta di Goodfood

Thank you for being with Goodfood for nearly five years and for sharing such thoughtful feedback. We’re really glad to hear that the service has helped make dinners easier for everyone in your household and has taken the stress out of grocery shopping. It’s also great to know that most of your meals have been plentiful, tasty, and easy to prepare, that’s exactly what we strive for. We also want to acknowledge your comments about the occasional issues you’ve experienced. While we always aim for consistency, we understand that reliability is just as important as quality and we truly appreciate you letting us know whenever something isn’t right so it can be addressed quickly. Thank you again for your long-standing support over the years, it means a lot to us!

Valutata 4 stelle su 5
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Risposta di Goodfood

Thank you for your feedback, it’s great to hear you’re enjoying the meals! We’re really glad the recipes are working well for you and that you’re finding them both easy to prepare and tasty. That balance is exactly what we aim for! Meals that don’t take much effort but still feel satisfying and enjoyable to eat. We look forward to continuing to provide the excellence you deserve!

Valutata 5 stelle su 5

Excellent sur toute la ligne!

Il y a toujours un bon choix de menus. C'est facile à préparer. J'ai toujours un reminder qui me dit si j'ai pas fait ma commande de la semaine. Lorsqu'il y a quelque chose qui cloche avec ma recette, je parle avec quelqu'un et la plupart du temps que c'est arrivé, on me donnait un rabais pour ma prochaine commande. C'est très apprécié.

15 aprile 2026
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Risposta di Goodfood

Merci beaucoup pour votre excellent commentaire! Nous sommes ravis d’apprendre que vous appréciez la variété de nos menus ainsi que la simplicité de préparation. C’est également un plaisir de savoir que les rappels de commande vous sont utiles pour ne rien manquer chaque semaine. Nous sommes heureux que notre service à la clientèle ait pu vous aider lorsque des problèmes sont survenus et que les compensations offertes aient été appréciées. Votre satisfaction est très importante pour nous, et vos commentaires nous motivent à continuer d’offrir une expérience pratique et agréable. Merci encore pour votre confiance et votre fidélité !

Valutata 5 stelle su 5

Can't imagine life without…

Can't imagine life without GoodFood...it's 7 years now...wouldn't go back!

15 aprile 2026
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Risposta di Goodfood

Thank you so much for your wonderful message! We’re truly honoured to have been part of your routine for the past 7 years. Hearing that you can’t imagine life without GoodFood means a great deal to our entire team. Your continued support and loyalty are incredibly appreciated, and we’re so happy to know that we’ve been able to make mealtime easier and more enjoyable for you over the years. We look forward to many more years of cooking together, thank you again for being such a valued part of our community!

Valutata 4 stelle su 5

Avec les informations alimentaires

Avec les informations alimentaires, je peux manger sainement. De plus, tous les produits nécessaires sont inclus, ce qui facilite grandement la tâche. Comme mon mari travaille encore, les plats cuisinés amènent de la diversité dans ses lunchs. En général, les plats sont délicieux et faciles à réaliser

15 aprile 2026
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Risposta di Goodfood

Merci beaucoup pour votre retour, c’est vraiment agréable à lire. Nous sommes ravis d’apprendre que les informations nutritionnelles vous aident à manger plus sainement et que la présence de tous les ingrédients rend la préparation des repas plus simple et pratique au quotidien. C’est exactement l’objectif de vous faciliter la vie tout en vous permettant de bien manger. C’est aussi super de savoir que les plats apportent de la variété aux lunchs de votre mari et qu’ils sont à la fois savoureux et faciles à préparer. La diversité et le plaisir de cuisiner font vraiment partie de l’expérience que nous souhaitons offrir. Merci encore pour votre confiance et votre beau commentaire, et au plaisir de continuer à vous accompagner dans vos repas!

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