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Valutata 1 stelle su 5

We purchased a MacinCloud Managed Server specifically for Xcode/iOS development. From day one, the pre-installed applications had permission problems. Xcode could open, but as soon as we trie... Leggi di più

Valutata 3 stelle su 5

Wasted a lot of time trying to use Xcode for an iOS app. Poor server performance which kept disconnecting every few minutes, tech support lacks support to resolve this issue (still no response after... Leggi di più

Valutata 1 stelle su 5

I could not even access the service on the first day I bought it, and despite sending multiple emails to support, I didn't get a single reply. When I was finally able to log on 24 hours later, the per... Leggi di più

Valutata 5 stelle su 5

This is one of the best alternatives if you don’t own a MacBook but need one to get your work started. The pricing is very affordable, and the service has been great. Highly recommended!

2,6

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TrustScore 2.5 su 5

277 recensioni

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2,6

Tutte le recensioni

(277)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Unreliable Time Tracking and Unfair Charges

I purchased an hourly plan with Mac in Cloud and used it for one week. I was very careful to stay within my 3-hour limit and always made sure timers were active whenever I was actually using the service. Because of this, I know I was well under my allowed usage.

Despite that, I was charged more than my initial payment for supposedly going over my allowance. Within just the first three days, their system added a 3-hour session and a 4-hour session to my account that I was not connected for, instantly putting me over my quota.

Their time-tracking system does not work. I contacted support multiple times, but they simply claimed I used the time and offered no real explanation or help. There was no investigation and no accountability.

This was a terrible experience and an untrustworthy service. I would strongly recommend avoiding this company and using an alternative instead.

9 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Not recommended!

Not recommended!
I bought pay as you go but they keep charging me! So hard to cancel! You have spent good amount of time until you got the ticket to cancel!

7 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Charged for unused service and refund refused

I had a disappointing experience with MacinCloud’s billing and support.

I was charged for a subscription that I was not actively using and only noticed it on the day of the payment. As soon as I saw the charge, I immediately cancelled the subscription and contacted support to request a refund for the same-day charge.

Despite the fact that the service was not used at all and the cancellation was done immediately, my refund request was refused. There was no flexibility or consideration, just a strict policy response.

What makes this frustrating is that I was not trying to abuse the system—I simply missed the renewal and acted right away once I noticed it. I even stated that I plan to use the service again in the future when I actually need it, but that did not change anything.

I would strongly suggest that MacinCloud improves its refund and customer-friendly policies, especially for same-day charges on unused subscriptions. This kind of rigid approach seriously affects trust.

5 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Their Cloud service did not work for me, but their customer service did

It is not often that I give a 5 star review for a service that I actually was not able to use. What made my experience go from a 1 star service to a 5 star service, is that their customer service team reached out to me with a few hours, and when they saw that I had a genuine issue accessing their cloud service, they gave me a 100% refund. Great Job Macincloud team

30 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Misleading “Dedicated Mac” — Actually a Virtual Machine with Broken Graphics

I purchased a Mac Dedicated Server from MacinCloud expecting real Apple hardware, but what I received was clearly a virtualized macOS environment, not a physical Mac mini.

Important macOS features like Map rendering, wallpapers, and graphical elements do not work, exactly like when macOS runs inside VMware.
After checking the system details, the machine even displays:

“Welcome to the Virtual Machine”
and a firmware string starting with VMW — which indicates VMware virtualization.

This means the service was not providing a real dedicated Apple device as advertised.

For developers who need proper graphics rendering (Xcode, Maps, Photos, UI debugging, etc.), this setup is unusable. The performance and compatibility are nothing like a real Mac mini.

Very disappointed — the product is misrepresented, and I cannot recommend it unless they clearly state that “dedicated” machines are actually virtual machines.

4 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

Apps won't build

I have purchased this service many times because I have no choice I have no macbook yet, I can tell that Xcode has many problems in their macs

21 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Overcharging from MacinCloud?

I used the $1 per hour pay as you go subscription and got charged $180 from my Paypal account for less than 5 hours work. I can't actually afford to absorb the money they charged.
UPDATE: MacinCloud have fully refunded my money without too much issue after I raised a dispute, which is great. They still maintain the charges were legitimate, which I disagree with, but I give them full credit for resolving this in my favour.
I have chosen to no longer use this service.

17 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

These are thieves

These are thieves never use them absolutely!
I canceled my account three months ago after experiencing poor service, and today they suddenly took $90 from my PayPal.

16 ottobre 2025
Non scritta su invito
Valutata 1 stelle su 5

IT'S A FRAUD

I purchased a weekly subscription and the MacinCloud said that a mail that includes server info will be send to my mail in 15 minutes. However, I’ve been checking my email for MORE THAN 2 HOURS. AT THIS POINT, THE CURRENT SITUATION CAN BE COUNTED AS A SCAM, I AM NOT RECEIVING THE SERVICE I PAID FOR. I would never recommend this to anyone with urgent work. The so-called support team is virtually non-existent, completely incompetent, and the entire service is nothing but a fraudulent scheme.

1 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I recommend MacinCloud for developers…

I recommend MacinCloud for developers who are looking to publish iOS apps from a Mac PC. I recommend choosing the Dedicated plan because it provides full Admin/Root Access.

The customer support was extremely helpful, too. And I want to thank Tin and Andrew, who helped me very much!

5 agosto 2025
Non scritta su invito

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