Such a pleasure to do business with Lorel Diamonds. They answered our questions promptly and we now have a truly stunning pair of earrings which will be treasured for ever. I would wholeheartedly reco... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Everything went as Lorel Diamonds stated it would but as these earrings were to given as a present on a special day the review has been delayed until now. The earrings look lovely and the recipient i... Leggi di più
L'azienda ha risposto
I could not rate Lorel Diamonds highly enough! The service from start to finish was above and beyond. The craftmanship of the rings I purchased was simply stunning. Unfortunately, I had some difficult... Leggi di più
L'azienda ha risposto
Firstly we had an engagement ring made by lorel, it was exactly what was wanted, no complaints at all. We then needed a wedding ring to fit the unusual shape engagement ring, we contacted Lorel ag... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Lorel Diamonds specialises in beautiful jewellery including engagement rings, wedding rings and more. View the collection here.
Informazioni di contatto
4,9
Eccellente
463 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt & Reliable Service
Prompt, reliable service; delivery of ring was on stipulated date (earlier than standard date). Item purchased fulfilled expectations. Would use your services again if need arises.
[22.03.25]
I must add to above earlier review after three months.
The ring has not only ‘fulfilled expectations’ but it has surpassed them. It has attracted numerous, favourable, comments, Its sparkle in sunlight is unequalled. The diamonds are flawless, even under a loop. It will be a veritable family heirloom.
In the wearer’s collection, accumulated over three decades, it sits amongst the owner’s finest.
19 dicembre 2025
Risposta di Lorel Diamonds
Hi George,
Thank you for your lovely review!
We’re delighted to hear that you found our service prompt and reliable, and that your ring arrived exactly as promised. It was our pleasure to create the ring for you!
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Absolutely excellent service
Absolutely excellent service, great team and very helpful. Needed a ring made with short notice and the staff absolutely reassured me i will get it on time. Lovely company will be ordering again!! X
17 febbraio 2026
Risposta di Lorel Diamonds
Good Afternoon,
Thank you for your lovely review!
We’re absolutely delighted we could help you with your ring at short notice and, most importantly, reassure you that it would arrive on time. Taking the stress away and delivering exactly as promised is what we’re here for.
If there is anything we can help with in future please do just get in touch.
Best Wishes,
Shannon
Good website with an extensive choice choice
Good website with an extensive choice. Item was despatched on the date they promised, in excellent packaging. Fair prices.
26 gennaio 2026
Risposta di Lorel Diamonds
Hi Richard,
Thank you for you review! We really appreciate you taking the time to write that.
We’re delighted to hear you found our website easy to use with an extensive choice and it’s great to know your item was dispatched exactly as promised and arrived safely in excellent packaging.
If there is anything we can help with in future please just get in touch.
Kindest Regards,
Shannon
As always a Truely enjoyable…
As always a Truely enjoyable experience, helpful
Trustworthy advise, lve shopped 4 times now with Lorel Diamonds, each different peace is excellent
Beautifully designed, l wouldn’t bye anywhere but them now,
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Suzanna,
Thank you so much for your continued support and such a wonderful review!
It truly means the world to us that you’ve chosen Lorel Diamonds four times now. Knowing that each piece has met your expectations and that you value our advice and service is the highest compliment we could receive.
If there is anything else we can help with in future please do just get in touch.
Many thanks,
Shannon
Quick delivery upon request for early…
Quick delivery upon request for early delivery against their given delivery date. Ring is nice with beautiful packing along with all relevant documents .Again choose for any next purchase.
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Shakeel,
Thank you for your lovely review!
We’re really pleased we could arrange an earlier delivery for you and ensure everything arrived just when you needed it. It’s wonderful to hear you’re happy with the ring, the presentation, and all the accompanying documents.
If there is anything else we can help with in future please do just get in touch.
Kindest Regards,
Shannon
A great company
A great company! I shopped around and found that the grading of their diamonds were superior to the well known high street jewellers. The earring I ordered were hand made and beautiful. Their communication was first class and I was kept updated throughout the making and buying process. I would highly recommend them
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Eileen,
Thank you for your review!
I'm pleased to hear you found we offer Diamonds of a higher specification than many high street jewellers. We take great pride in offering exceptional standards that stand above the high street.
It’s wonderful to hear you’re so pleased with your earrings and that they lived up to your expectations.
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
Risposta di Lorel Diamonds
Thank you for your review!
It’s perfect , sparkles and was great value for money. Would recommend
I love my ring. Communication is as great. Super easy to choose the combination of options to manage budget versus appearance. It’s so sparkly and the sizing was perfect. Would recommend
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Louise,
Thank you for your review, we really appreciate that.
We’re absolutely delighted to hear that you love your ring! It was a pleasure to create that for you.
We’re also so pleased the sizing was perfect and that you felt well supported throughout. Your recommendation truly means a lot to us.
If there is anything else we can help with please get in touch.
Kindest Regards,
Shannon
Excellent diamond rings …
I ordered a beautiful solitaire from Lorel Diamonds and the quality was excellent . The price and package was second to none .Would recommend this seller to anyone looking for a stunning diamond ring.
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Ann,
Thank you for lovely review!
We’re thrilled to hear you’re so pleased with your solitaire ring. Knowing you found the quality excellent and the price and package second to none really means a lot to us.
Your recommendation is greatly appreciated, and we’re honoured you chose Lorel Diamonds for such a special purchase.
If there is anything else we can help with in future please do get in touch.
Best Wishes,
Shannon
The customer service was impeccable
The customer service was impeccable. My engagement ring doesn’t sit high so finding a wedding band what fits how I would like it was proving difficult. I reached out to team at lorel diamonds, explaining the situation and that I couldn’t come to the show room for geographical reasons and they went above and beyond with pictures to help me. I love my wedding band from Lorel Diamonds and can’t wait to wear it when I get married in July
23 gennaio 2026
Risposta di Lorel Diamonds
Hi Sarah,
Thank you for your lovely review!
We’re absolutely delighted to hear that you had such a positive experience with our team. Finding the perfect wedding band to sit alongside a lower-set engagement ring can be tricky, so we’re so pleased we could support you with detailed photos and guidance.
It means the world to us that you love your wedding band, and we’re honoured to be part of such a special chapter in your life.
If there is anything else we can help with in future please just get in touch.
Best Wishes,
Shannon
super diamond and saphire eternity ring…
super diamond and saphire eternity ring made to order with valuation cert , cannot fault presentation , wife loved it
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Ivars,
Thank you for your review!
It was our pleasure to create the ring for you! We love a Diamond and Gemstone combination too!
If there is anything else we can help with in future please do just get in touch.
Best Wishes,
Shannon
Beautiful platinum diamond ring had…
Beautiful platinum diamond ring had designed on their website , ordered the wrong size and within a two week turnaround had the right size back and fits my girlfriend perfectly
10 gennaio 2026
Risposta di Lorel Diamonds
Hi Kevin,
Thank you for you review! We really appreciate you taking the time to leave that.
We're delighted to hear you're happy with the ring and that we could help with resizing.
If there is anything else we can help with please do get in touch.
Kindest Regards,
Shannon
5 Star Experience
Communication, quality of product, time frame & end result way all perfect!
She said YES! So I couldn’t be more happy!
17 febbraio 2026
Risposta di Lorel Diamonds
Good Afternoon,
Thank you for your lovely review and congratulations on your engagement!
It’s wonderful to know that the communication, quality, timeframe, and final result were all perfect for you. That’s exactly the experience we strive to deliver.
Wishing you both a lifetime of happiness together, and thank you again for choosing Lorel Diamonds.
Warmest wishes,
Shannon
Excellent service product arrived on…
Excellent service product arrived on time good all round performance .
17 febbraio 2026
Risposta di Lorel Diamonds
Thank you for your review!
Totally in love with my ring
Purchased a platinum eternity ring for our forthcoming wedding. I was given good advice when I asked about sizings, as it's a deep set ring, and I was advised to go up a half size, which was absolutely spot on.
I was given a delivery date when I ordered the ring and it arrived exactly on the day.
There are so much choices and options available to customise diamond clarity and weight, choice of precious metals, natural or lab grown diamonds etc, so there is something for every budget.
The ring arrived in a lovely presentation box, with an insurance certificate. The value quoted is way above the price I paid. Before visiting Lorel Diamonds, I looked at other jewellers and couldn't get nearly as much for my money.
I am thrilled with my beautiful ring and would thoroughly recommend this excellent jeweller. 100% satisfaction. Thank you!
7 gennaio 2026
Risposta di Lorel Diamonds
Hi Samantha,
Thank you so much for your detailed and thoughtful review!
We’re absolutely delighted to hear how pleased you are with your ring and it's great that the sizing advice was helpful.
We take great pride in offering a wide range of customisation options so our customers can create something truly personal, while ensuring exceptional value for money.
Wishing you all the best for your upcoming wedding!
Kindest Regards,
Shannon
Brilliant customer service
Brilliant customer service. I ordered some earrings slightly late for the date I needed. They ensured it arrived for the birthday with no hesitation. My wife was very pleased with earrings. Excellent, would deffo use again and recommend.
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Mr Wright,
Thank you for your lovely review!
We’re so pleased we could help make sure the earrings arrived in time for such a special birthday and it's wonderful to hear your wife was pleased with those.
Your kind words about our customer service truly mean a lot to the whole team and we're very grateful for your recommendation.
If there is anything else we can help with in future please do get in touch.
Kindest Regards,
Shannon
Great item
Great item. Even prettier in the flesh. Well made. Great quality. Great customer service.
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Chris,
Thank you for your review!
We’re so pleased to hear that the piece was even prettier in person. It’s wonderful to know you’re happy with the quality, craftsmanship, and our customer service too.
If there is anything else we can help with in future please do get in touch.
Many thanks,
Shannon
A great experience with Lorel Diamonds
A great experience with Lorel Diamonds. Increadably helpful and so easy to deal with over the phone. The ring is stunning and came very well packaged. The ring came on time too. Would buy from them again.
17 febbraio 2026
Risposta di Lorel Diamonds
Hi Jill,
Thank you for your lovely review!
We’re delighted to hear you had a great experience with us and found our team incredibly helpful and easy to deal with over the phone.
It’s wonderful to know you’re happy with the ring, the packaging, and that everything arrived right on time.
If there is anything we can help with in future please don't hesitate to get in touch.
Best Wishes,
Shannon
Excellent website and good service
17 febbraio 2026
Risposta di Lorel Diamonds
Thank you for your review!
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