Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... Leggi di più

Valutata 5 stelle su 5

I purchased 50 6ft and 50 4ft bamboo sticks, they were the best price I could find and delivery cost was very reasonable. They were delivered within 3 days too! Started using them today and they are e... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... Leggi di più

Valutata 4 stelle su 5

Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... Leggi di più

Dettagli dell'azienda

  1. Vivaio e articoli per il giardino
  2. Fornitore di attrezzature per l'idroponica

Scritti dall'azienda

Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 2 stelle su 5

Never again

The product was fine. If you used a different courier for delivering I would of gave you 5* ,DX is absolutely abysmal, And because of this it would stop me buying your products in the future ,I would rather pay 15% more for my products rather than have DX deliver them

12 giugno 2024
Valutata 1 stelle su 5

Damaged items, not being replaced.

I ordered a few items, arrived in two separate deliveries, there was NO communication at all that they’re delivering in two parts. One of the items arrived in a damaged condition, I couldn’t check for a few days as it was delivered in my absence, and when I did report the damaged item to this business, they refused to replace or refund for it saying, refund is eligible only if issue is reported in two days! This business is fraudulent and unprofessional. Stay away!

4 giugno 2024
Non scritta su invito
Logo di London Grow

Risposta di London Grow

Hi Prashant, you were notified that your order would be arriving in separate deliveries. You received an email showing you which products had been dispatched. The other product was dispatched the following morning. All parcels were delivered to you within the timeframe you were advised at the checkout. You first claimed that we didn't deliver the damaged item despite receiving the other two parcels that were delivered at the same time. Then 8 days later you got in touch to say that actually you did have it, and it was damaged. We still have a chargeback showing on our system for the complete order that you received, and have incurred additional costs due to this, despite you saying that this had been cancelled. Rude and dishonest.

Valutata 3 stelle su 5

Three years of hydro points have just…

Three years of hydro points have just vanished, and I had to pay 16 pounds postage

11 giugno 2024
Logo di London Grow

Risposta di London Grow

Hi Colin, thanks for your feedback. We sent out a few emails throughout the end of last year advising that the Hydro Points were being phased out, and that all points had to be used. We gave 6+ months notice to use these up. Regarding your delivery charge, I can see that this was a technical error and we've just issued you with a refund for the difference - We're sorry about this!

Valutata 3 stelle su 5

Read orders carefully

Please check your order before you count your profit.
Good feed back comes with good service

10 giugno 2024
Logo di London Grow

Risposta di London Grow

Hi Terence, thanks for taking the time to leave us a review. Can you drop us an email to let us know what the issue with the order was? We look forward to hearing from you

Valutata 1 stelle su 5

Has not arrived

Has not arrived. 3 weeks after ordering

29 maggio 2024
Logo di London Grow

Risposta di London Grow

Hi, we're sorry you've not received this. We have raised an investigation with the courier, and will respond to your email as soon as we have heard back from them.

Valutata 5 stelle su 5

Fantastic!

I was skeptical, the prices were very reasonable,
Everything was great , from ordering , delivery communication/eta and the product itself was good quality.
I will definitely use them again .

7 giugno 2024
Valutata 5 stelle su 5

Order from London grow without a worry😀

Another order with London grow for nutrients knowing that they will be legit. Delivery was on time and the prices are very competitive in some cases cheaper.
London grow is my first goto website when I'm looking for something to buy for my growing needs.

Thank you London grow 👍👍

28 maggio 2024
Valutata 5 stelle su 5

First time I’ve used this company and…

First time I’ve used this company and unfortunately there was a confusion with the courier, I subsequently emailed them and the situation was dealt with in 24hrs, product and packaging is first class with excellent staff (James) if you have an issue, I will be using them again.

5 giugno 2024

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