My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I purchased 50 6ft and 50 4ft bamboo sticks, they were the best price I could find and delivery cost was very reasonable. They were delivered within 3 days too! Started using them today and they are e... Leggi di più
L'azienda ha risposto
Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... Leggi di più
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.
Informazioni di contatto
R/O 121 Theobalds Park Road, EN2 9BH, Enfield, Regno Unito
- 02038658184
- customerservice@londongrow.com
- www.londongrow.com
Never again
The product was fine. If you used a different courier for delivering I would of gave you 5* ,DX is absolutely abysmal, And because of this it would stop me buying your products in the future ,I would rather pay 15% more for my products rather than have DX deliver them
12 giugno 2024
Damaged items, not being replaced.
I ordered a few items, arrived in two separate deliveries, there was NO communication at all that they’re delivering in two parts. One of the items arrived in a damaged condition, I couldn’t check for a few days as it was delivered in my absence, and when I did report the damaged item to this business, they refused to replace or refund for it saying, refund is eligible only if issue is reported in two days! This business is fraudulent and unprofessional. Stay away!
4 giugno 2024
Non scritta su invito
Risposta di London Grow
Hi Prashant, you were notified that your order would be arriving in separate deliveries. You received an email showing you which products had been dispatched. The other product was dispatched the following morning. All parcels were delivered to you within the timeframe you were advised at the checkout. You first claimed that we didn't deliver the damaged item despite receiving the other two parcels that were delivered at the same time. Then 8 days later you got in touch to say that actually you did have it, and it was damaged. We still have a chargeback showing on our system for the complete order that you received, and have incurred additional costs due to this, despite you saying that this had been cancelled. Rude and dishonest.
Three years of hydro points have just…
Three years of hydro points have just vanished, and I had to pay 16 pounds postage
11 giugno 2024
Risposta di London Grow
Hi Colin, thanks for your feedback. We sent out a few emails throughout the end of last year advising that the Hydro Points were being phased out, and that all points had to be used. We gave 6+ months notice to use these up. Regarding your delivery charge, I can see that this was a technical error and we've just issued you with a refund for the difference - We're sorry about this!
Read orders carefully
Please check your order before you count your profit.
Good feed back comes with good service
10 giugno 2024
Risposta di London Grow
Hi Terence, thanks for taking the time to leave us a review. Can you drop us an email to let us know what the issue with the order was? We look forward to hearing from you
Risposta di London Grow
Hi, we're sorry you've not received this. We have raised an investigation with the courier, and will respond to your email as soon as we have heard back from them.
Because I wanted a little longer and…
Because I wanted a little longer and same size pots.
10 giugno 2024
Risposta di London Grow
Hi Shajeda, we're a little confused by your review! If there is an issue with the products you have received, please send us an email so we can look into this for you.
Good products. Good prices.
I got perlite and coconut quire bricks at a good price. Delivery felt a bit slow but was good anyways. Thank you.
7 giugno 2024
Speedy delivery and quick response to…
Speedy delivery and quick response to Invoicing.
Thank you
5 giugno 2024
Fantastic!
I was skeptical, the prices were very reasonable,
Everything was great , from ordering , delivery communication/eta and the product itself was good quality.
I will definitely use them again .
7 giugno 2024
First time buying from Londongrow
First time buying from Londongrow. Packaged well. On time. Good product. Will be buying again.
7 giugno 2024
I wanted some gravel trays
I wanted some gravel trays. I saw them on London Grow site, I ordered them and two days later they were on my doorstep.Can’t get better than that.
6 giugno 2024
Good product and price
Nice website. Good product - plastic trays for my large pots. Pleased with product, price and delivery. Would recommend and would use again.
22 maggio 2024
Non scritta su invito
Order from London grow without a worry😀
Another order with London grow for nutrients knowing that they will be legit. Delivery was on time and the prices are very competitive in some cases cheaper.
London grow is my first goto website when I'm looking for something to buy for my growing needs.
Thank you London grow 👍👍
28 maggio 2024
First time I’ve used this company and…
First time I’ve used this company and unfortunately there was a confusion with the courier, I subsequently emailed them and the situation was dealt with in 24hrs, product and packaging is first class with excellent staff (James) if you have an issue, I will be using them again.
5 giugno 2024
Great service.
Great service.
Great packaging and order arrived promptly.
Would definitely use again.
4 giugno 2024
Easy to order and value for money
Easy to order and value for money. Very pleased with the quality of the pots. looks like they will be useful for a long time.
4 giugno 2024
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.