Llama Travel Recensioni 

201
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

We had a fabulous holiday in Peru with Llama Travel. The booking process was great - they offer very flexible options so you could choose exactly where you wanted to go. The group size varied, but... Leggi di più

Valutata 5 stelle su 5

We had an amazing 18 days in Peru. The trip was so will organised by Llama Travel and their Peru partners Lima Tours. The inca trail was a fantastic but challenging experience. Guides during our t... Leggi di più

Valutata 5 stelle su 5

We went to Costa Rica in March ‘26 for our anniversary and we had the best time from start to finish. The group size was perfect and everyone was so nice on our group. We have given separate feedba... Leggi di più

Valutata 5 stelle su 5

Just back from an exciting safari adventure in Kenya, which included marking a particular birthday. Can't praise our driver and guide, all the staff in all the lodges and the company enough. The iti... Leggi di più

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Scritti dall'azienda

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


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4,9

Eccellente

TrustScore 5 su 5

201 recensioni

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4,9

Tutte le recensioni

(201)

32 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent customer service

Llama Travel arranged my trip to Ecuador & The Galápagos and their customer service and advice has been excellent from start to finish. The trip exceeded expectations and was great value for money. Will definitely be using again

22 febbraio 2024
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Hi Una, thanks for the review! We're so glad you enjoyed the Galápagos Islands. Let us know if we can help you with any future trips! - Josh

Valutata 5 stelle su 5

Amazing highly recommend …

This was our first time using Llama Travel and I would definitely recommend them.
The team are very friendly, professional and quick to respond to any questions.
Our tour of Chile was well organised, everything ran according to plan, the guides were super friendly and helpful. The whole trip was perfect Thank you!!

29 gennaio 2024
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Hi Kellie, we're so glad you enjoyed your trip to Chile! It's a wonderful place. Let us know if we can help you with any future trips! - Josh

Valutata 5 stelle su 5

Excellent service and brilliant local guides

We have used Llama 3 times now for long haul trips and we keep going back because the service from the staff in the UK is always very friendly and helpful (thanks Otto!) and because the local tour guides we’ve had have all been first class; very knowledgeable and personable. We also really like travelling round in a small group and the tours always include days that you can spend doing your own thing. We highly recommend Llama and will always go back to them for similar trips.

4 gennaio 2024
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Hi Sarah, thanks so much for this shining review! We're always happy to help you with future trips. - Josh

Valutata 5 stelle su 5

Llama Travel Cape Town and the Garden…

Llama Travel Cape Town and the Garden Route plus Victoria Falls.
Trip was in January/February 2024

Unable to fault Llama on the level of service and attention when we booked this holiday. Did not have any problems with the hotels, guides, or drivers.

Llama offer an upgrade package for the hotels on this trip, in my opinion it is not worth doing, we were 9 couples and one couple did take the upgrade and missed out on a lot of socialising, the hotels on the basic package met all of our needs and we would happily stay in any of them again.

Suggest that you do not take the flight that gets into Cape Town very early in the morning, I think it came in about 4AM. The first hotel which is the Sun Square City Bowl does not allow check in until 4PM, some of our group had to wait about 10 hours to get into there room.

Since Llama published the details of the holiday Zimbabwe has increased the cost of the visa for entry from $50 to $55 per person. It was not difficult to get the visa at the airport just time consuming.

1 febbraio 2024
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Hi Tim, thanks for the review! We're glad you had a good time in South Africa. We appreciate your feedback on the hotel upgrades, and will take these points into consideration. - Josh

Valutata 5 stelle su 5

Just arrived home after 12 day tour to…

Just arrived home after 12 day tour to S. Africa. We had a fabulous holiday with excellent service from LLama Travel in London, guide and coach driver in S. Africa.

25 gennaio 2024
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Risposta di Llama Travel

Hi Lynda, thanks for the review! Glad to hear that you enjoyed South Africa, it's a wonderful country. We'd be delighted to help you with any future holiday plans. - Josh

Valutata 5 stelle su 5

Had an outstanding visit to South…

Had an outstanding visit to South Africa with Llama travel. Their organisation throughout was superb. Our guide and driver were absolutely brilliant and went above and beyond to make our visit so memorable,

25 gennaio 2024
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Risposta di Llama Travel

Hi Grant, thanks for the positive review! South Africa is a wonderful place, and we're so glad our guides were able to bring it to life for you. Let us know if you have any plans for future trips and we'd be happy to help you.

Valutata 5 stelle su 5

Best tour company I have ever used

Best tour company I have ever used. Fantastic service, guides ( in Ecuador) always on time, polite, helpful and informative. Would whole -heartedly recommend this superb company. Plus incredible value for money.

29 gennaio 2024
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Thank you for your kind words! We're so glad you enjoyed your trip to Ecuador, it's a really special place. Please let us know if we can help you in the future. - Josh

Valutata 5 stelle su 5

Great trip to Ecuador and Galapagos

My wife and I have just returned from a trip to Ecuador and Galapagos, arranged through Llama Travel. We chose Llama Travel because they arrange everything including flights from UK. Many operators require you to make your own way to Quito, which exposes you to a risk in the event of flight or schedule delays.
We has a fantastic trip. Ecuador is a beautiful country and everyone we met was friendly and helpful. All flights and transport arrangements went smoothly. The guides in Quito, Mashpi and Galapagos were all excellent; friendly knowledgable and all spoke excellent English.
The Reina Isabel hotel is a very good mid range hotel, with large rooms, comfortable beds and friendly staff.
Mashpi Lodge in the Cloud Forest is truly out of this world. A pity we could not stay longer.
We toured the Galapagos on the Archipel I, which was the perfect boat for us. Lots of deck space on this catamaran for the 16 guests with good en-suite cabins and lovely crew.
The Galapagos lived up to our expectations and Quito is a gem in the mountains. However Mashpi Lodge really exceeded our expectations.
A wonderful trip. Thank you Llama Travel.

1 dicembre 2023
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Risposta di Llama Travel

Thanks for letting us know that you had such a fantastic trip. The Galapagos is really special, and it's great to hear that mainland Ecuador, especially Mashpi Lodge, was also a highlight. If you'd like to travel to one of our other destinations, please let us know and we'd be delighted to help.

Valutata 4 stelle su 5

Jewels of Jordan

Our second trip with Llama Travel and certainly won’t be our last. Everything extremely well organised with excellent accommodation and good food. Our group of 20 was split into two smaller groups of ten and transported in comfortable minibuses with complimentary water. Same guide and driver for the whole trip and both did a great job. Our guide Mo was helpful, friendly and incredibly knowledgeable. He really enhanced our enjoyment of the trip. Petra was always going to be the main event and didn’t disappoint, but the other sights and scenery were also impressive. We particularly enjoyed visiting Mount Nebo (despite the fierce wind!) and loved hiking in the Dana Nature Reserve. Would liked to have had an overnight stay there. The desert scenery was fantastic but was a little disappointed with the jeep safari. It lasted less time than advertised and we didn’t venture very far. However, we had a wonderful trip overall. Jordan is a very safe and welcoming country and Llama Travel a great company to see it with.

20 novembre 2023
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Risposta di Llama Travel

Dear Mandy. Thank you for your review. It's lovely to hear that you had a great trip in Jordan. Thanks especially for your comments regarding the desert jeep safari. We will review this to make sure this is addressed for future trips. We would love to help you arrange another trip in future, so please let us know when you are next planning. Luca.

Valutata 5 stelle su 5

Peruvian Adventure!

Llama Travel organised our 3 week Peruvian adventure and we were impressed by the amount of detail they went into to ensure it was a holiday to remember. Our itinerary was customised to our needs and all our questions were answered quickly and completely. They work with a highly skilled and professional tour company in Peru (Condor Travel) and everything is again planned with military precision. A holiday to remember. Well done and many thanks.

26 settembre 2023
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Dear Angie. It's lovely to hear that you had such a good holiday in Peru - it's a really special place. Please let us know if we can help you in the future. Luca.

Valutata 5 stelle su 5

Superbly organised trip to Ecuador

We travelled to Ecuador and the Galapagos Islands with Llama Travel. It was the best trip we've done anywhere in the world. The whole process from booking through to a follow up call when we got back home was excellent. The ground agents Llama used in Ecuador were superb too. I will be booking with this company again.

16 agosto 2023
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Risposta di Llama Travel

Hi Simon. It's great to hear that you had such a wonderful trip. The Galapagos Islands is a really fantastic place! Please let us know if we can help you plan another holiday in future. Luca.

Valutata 5 stelle su 5

Lima, Cusco and the Inca Trail

Very good holiday in Peru to do the Inca Trail. Flights and hotels all worked smoothly and were of good quality and our guides were friendly and helpful. Many thanks to Llama Travel.

1 settembre 2023
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Hi Michael. Thanks for leaving your feedback. It's great to hear that you enjoyed your holiday. I loved walking the Inca Trail, and arriving at Machu Picchu on foot is such a special experience. Please let us know if we can help you in future. Luca.

Valutata 5 stelle su 5

Llama travel had everything covered!!!!

Just got back from the extended Botswana mobile safari taking in Cape town and Zimbabwe. From the minute we arrived at Manchester airport, absolutely everything was sorted out for us by llama. We didn't have to do anything ourselves and everything ran so smoothly with absolutely no stress which meant we could relax and enjoy our trip. I can't recommend llama travel enough for the experience we had. We will definitely be booking with them again

22 agosto 2023
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Risposta di Llama Travel

Hello Angela, we're so glad you enjoyed your trip to Botswana! Thanks for leaving such a kind review, we look forward to helping you plan any future trips. - Josh

Valutata 5 stelle su 5

Costa Rica with Coeliac son

We have just returned from a fantastic trip to Costa Rica, organised by Llama Travel.

The venues and hotels were outstanding. In particular one of the guides, Elyston Valentine was amazing and his knowledge on finding and naming wildlife was immense.

For our package we landed in San Jose, where we stayed for 2 nights. Then travelled to Tortuguero, staying in Aninga Lodge for 2 nights; followed by Arenal Manoa for 3 nights; Villa Blanca cloud forest for 2 nights; finishing off with 5 nights at the Hotel Parador in Manuel Antonio (we added extra nights to the last stop to have little beach holiday at the end of our travels).

We particularly enjoyed travelling and mixing with the other families choosing Llama travel. Aninga lodge in Tortuguero really encouraged us to chat and mix when it chose where you would be sitting for your meals and putting 2 or more families at the same table. This meant when we travelled to the next venue, we were all already chatting and sharing photos.

The team at Llama were quick to respond to all my emails and questions. When we found out, after we had booked, that our son (aged 16) has coeliacs disease and can't have any gluten at all in his diet, they were happy to contact all the venues and ensure there were suitable food options available.

Everywhere we stayed were really helpful with his diet and nothing was too much trouble. We have no hesitation in Llama Travel and hope to travel with them again soon.

10 agosto 2023
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Risposta di Llama Travel

Hi Liz. Thank you for sharing your feedback. It's great to hear that you had such a good trip in Costa Rica, and that the guide, Elyston, was so helpful. We'd be delighted to help you plan any future trips Latin America, or anywhere else! Thanks. Luca.

Valutata 5 stelle su 5

A Passage Through Mexico

My trip to Mexico was simply amazing. Had a minor hiccup early on as my baggage didn’t arrive on air Canada flight, so I was stressed but Luca and his team in Mexico were constantly in touch to help me. All thanks to Luca and Kathya, got my luggage back in time. After that, it was just flawless trip, amazing locations. Especially sumidero canyon, palenque, yaxilan temples. Knowledgeable guides, and on time service. Seeing Mayan sites was a dream come true. A memorable trip indeed. Defo plan to visit South America again with Llama. Thank you!!

28 luglio 2023
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Risposta di Llama Travel

Thank you for your kind words. We are delighted you had such a great trip. Mexico truly is memorable. When you want to return to Latin America or would like to visit any other of our destinations please get in touch and we will be more than happy to help. Gary

Valutata 5 stelle su 5

Top quality service for Peru and will use again

We had been recommended Llama Travel by a Headteacher colleague who said their care and attention was second to none. Having booked a Peru trip pre-Covid the company moved on our booking, answered any queries and gave great advice to help us decide when best to go. We had such an amazing time in visiting two bucket-list locations of Machu Picchu and Lake Titicaca and having high quality guides throughout. All hotels, transfers, flights and entrance tickets were handled for us and we will definitely be using Llama Travel for future trips.

4 agosto 2023
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Hi Graham, thank you for such a shining review. We're so glad you enjoyed your trip to Peru, and look forward to helping you with any future trips! - Josh

Valutata 5 stelle su 5

Peru 2023

We had a fantastic tour of Peru. Every part was very well organised and the guides and drivers were friendly,helpful and informative. We enjoyed our tours in the Amazon rainforest, around the towns and cities,up to Machu Picchu, across the Andes to lake Titicaca and on to Colca Canyon. All the views were amazing as was the sight of 10 Condors flying above us and into the canyon. Every part of this holiday was wonderful and I reccomended it to all my friends on our return.

26 maggio 2023
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Hi Elaine, thanks for this review! We're so glad you enjoyed your time in Peru, and would be more than happy to assist you with any future holidays. Best, Josh

Valutata 5 stelle su 5

Experts in their field

My wife and I went to Botswana and Zimbabwe (for Victoria Falls) using a package curated by the team at Llama travel. We are experienced travellers, often making all our own arrangements, but decided that this particular trip would benefit from expert input. We certainly got that from Llama, who we had never used Llama before. From start to finish the communication was good, friendly and informative. Our various options were discussed, enabling us to have input into our travel schedules (number of nights at different locations) and accommodation choices. They subcontracted the safari portion of the trip to their nominated agent Letaka (see separate review on Trip Advisor) - who were clearly top notch also. Everything worked out better than we could have reasonably expected, and I cannot imagine a better overall experience than the one that Llama put together for us. I have no hesitation in recommending this company - you know that your travel plans will be in good hands.

22 giugno 2023
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Risposta di Llama Travel

Hello David, thanks for you review. We are delighted that you had such a good time in Botswana and Zimbabwe, and would be happy to help you with any future holidays! All the best. Josh.

Valutata 5 stelle su 5

Our first time booking with Llama…

Our first time booking with Llama Travel and they were excellent. We went on a family holiday to Peru with our teenage girls, 17 & 15 - perfect trip for them. Everything was really well-organised, Otto and Gary were really helpful in booking the holiday and answering all our questions in the lead-up to going. The hosts on the ground were very welcoming and helpful. The tour guides in the jungle and at Sacred Valley really went above and beyond to ensure we had a memorable trip. It felt like we were visiting good friends who were showing us around where they lived and giving us insight into their lives, rather then being shown around by tour guides. Their care, attentiveness, enthusiasm and affability were exceptional. Our daughter had an ankle injury 2 days before we travelled and we arrived in the jungle to find our accommodation had been upgraded to make things easier for her - so incredibly thoughtful and made all the difference. We will definitely book with them again.

14 luglio 2023
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Risposta di Llama Travel

Hello Anu, thank you for your kind words! We're glad you had an excellent time in Peru, it's one of our favourite destinations. Please let us know if we can help you with any future trips.
Best regards, Josh.

Valutata 5 stelle su 5

Certainly use Llama Travel again!

We booked the Incas & Conquistadors+Jungle trip to Peru with Llama Travel, the first time we had used the company...and the holiday was brilliant. The customer service was excellent and logistics on the whole holiday was spot on.
When a guide or representative stated a pick up time they were always there on time.
The jungle experience was everything we wanted. We stopped at the Hacienda Concepcion. The food was excellent! We stopped in a Cabana which is open but covered in firm netting and we did not find one insect inside our accommodation which delighted my wife! The guides on ALL our tours were brilliant!!
The village at the bottom of Machu Picchu is stunningly beautiful and Machu Picchu is...well breath taking!
A good thing with this trip is you had an option to book a trip or have a free day. I am a bird watcher so we had two free days one in Lima, one in Cusco and booked a taxi from the hotel to some nature reserves which was great for us!
So the holiday we booked with Llama Travel is an 11 out of 10. Great company!

5 maggio 2023
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Dear Martyn. I am delighted that you had such a great holiday and were able to go birdwatching. Peru really is excellent for birds. If we can help you with planning a holiday to another destination, please let us know. Luca.

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