LinITX Recensioni 

167
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic service! I found myself short of a few keystone connectors right at the end of a project after miscalculating what I needed. They came through quickly and absolutely saved my bacon. Order... Leggi di più

Valutata 5 stelle su 5

Luke is easily one of the greatest assets this company has—he's absolute top-tier! His patience and depth of knowledge are incredible, and I couldn't ask for a better person to help troubleshoot or re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased some MikroTik hardware from LinITX and it could not have gone more smoothly. I chose LinITX because their website was straight forward and the description featured all the t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really cant fault them, every time I order something from them its picked, packaged and shipped really quickly. They let you choose from a list of couriers so if there is a particular courier that... Leggi di più

Dettagli dell'azienda

  1. Negozio di computer

Scritti dall'azienda

LinITX is the largest UK Master Distributor for Ubiquiti and MikroTik networking products. We hold high stock levels across multiple UK warehouses, with most products available for next day delivery. Our priorities are to provide exceptional customer service and offer advanced technical advice to all our customers.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

167 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(167)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I have used LinITX for several years…

I have used LinITX for several years now and spent a lot of money with them. service is generally very good when you order from the website however when something goes wrong there is zero sympathy and even less help. I spend much less with other wholesalers who will bend over backwards and appreciate the business. I'm afraid these guys dont backup a good product range with good service

10 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service! Delivery was prompt and I was kept up to date about the status of the order. Item was well packaged and arrived in perfect working order. Would definitely use again!

28 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

As is typical for a friday afternoon

As is typical for a friday afternoon, nothing ever goes quite to plan and I found I needed an extra MikroTik router for our install! Even though it was well past their stated 3pm cut off for next day deliveries, I phoned them last Friday afternoon and they said that although they were busy in the warehouse, as it was just the one router, if I was quick, they would rush it through and my order should still be able to catch the couriers before they arrive in half an hour. I made my order as fast as I could, selected saturday delivery and within 15 minutes I was getting automated emails telling me of every step of my order progress from payment being taken, to it being packed and then another final email with the courier tracking info. The following day DPD were here with our router. Thanks again guys! Life Savers! Excellent above and beyond service! Plus, one other bonus... it came with a genuine UK IEC mains lead in the box not a 2 pin EU lead with a shaver adaptor!

31 luglio 2020
Non scritta su invito
Valutata 5 stelle su 5

Reliable, honest and trustworthy

We simply couldn't run our business without LinITX. They are more than a supplier to us, they are a truster partner. Reliable service, honest and trustworthy advice.

31 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

dishonest company who does not care…

dishonest company who does not care about its customers.
we use to purchase form them on regular basis and gave them enough business that they could afford a loss of £10 on one of there item. the item had a price of £141 but later they said the price is wrong and the actual price is £153, and rejected the order, DO NOT PURCHASE from them.

31 luglio 2020
Non scritta su invito
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Risposta di LinITX

Please ignore - we have reported this review to TrustPilot for breaking their terms.

None of the comments made by this customer are true.

At no point was this customer given a price of £141. We also did not cancel or reject any previous order.

This customer placed an order with us online today (the same day he left this review) and paid the price as displayed on our website (£153) - this order has been processed successfully.

We advise all customers to check our website for any current pricing - the price you see on-screen will always be the price you pay.

Valutata 5 stelle su 5

Excellent Ubiquiti Purchase Experience

As a fairly regular purchaser of Ubiquiti kit, I'm very impressed after my first experience with LinITX. The order was dispatched quickly and I was kept informed at every stage of the process. Unlike my previous supplier who just sends things in a thin plastic bag, I was pleased that the item was very well packaged in a strong box and so arrived in pristine condition. The prices also seem competitive.

Some reviews mention having to wait for them to test items if returned. To me this is entirely reasonable and shows that they actually understand the equipment they're selling. Their blog also mentions that they deal with the return or exchange process throughout the warranty period whereas my previous supplier limited this to 6 months. This is a crucial difference as it is a real pain to have to arrange an RMA though Ubiquiti in the USA.

This will definitely be my preferred supplier from now on.

26 aprile 2020
Non scritta su invito
Valutata 5 stelle su 5

Solid and dependable retailer

Really cant fault them, every time I order something from them its picked, packaged and shipped really quickly. They let you choose from a list of couriers so if there is a particular courier that is a bit crap at delivering in your area you can avoid them.
I use them mainly for equipment that goes into client premises, and so far they haven't let my business down, even when I've needed stuff urgently...

Spot on LinITX :)

3 aprile 2020
Non scritta su invito
Valutata 1 stelle su 5

12V POE Powerbank not working

12V POE Powerbank not working, looks like damaged RG45 connector. Pretty poor that these are note checked/QC at some stage.

8 gennaio 2020
Non scritta su invito
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Risposta di LinITX

Thanks for the feedback.

This is a product review and relates directly to the manufacturer of this product. Any QC checks are the responsibility of the manufacturer. We do not un-box new products for further QC checks - this would render the item used and not in saleable condition.

In this instance, the customer's return enquiry was dealt with within 1 hour of LinITX being notified. Subsequently, the customer realised the connector had a bent pin, which the customer bent back themselves and experienced no further issues.

We'd kindly ask this customer to update their review with details of the service we provided and whether he was happy with the outcome.

Valutata 2 stelle su 5

Do not trust their customer services

Bought 2 expensive routers with them, tested one of them and didn't like the performance.

Had to explain detail by detail and also prove that the router was the one sent by them (had to send mac address).

After lots of e-mails, got approval to send it back and was told they would cover the costs of return shipment.

After they received the products they did the refund of the value of the products (that's why I'm giving two stars and not one). But then I asked what about the shipment costs?

They promptly created some excuses saying that just the "restocking fee" would be more than the costs of shipping and they wouldn't refund anything more.

Their website is not clear about the costs (I also didn't see any mention about restocking fees) and even if they were clear about the returning costs, I have AN E-MAIL stating that THEY would pay the for that.

I will not buy with them again, and they can thank me for posting this deal on HotUkDeals, I made at least 20 sales for them.

15 dicembre 2019
Non scritta su invito
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Risposta di LinITX

Thank you for your detailed feedback. We can confirm that this customer received a full refund for their original order.

With regards to confirming the MAC address, we will always verify that the unit the customer is attempting to return actually came from us. We keep a record of all items dispatched and this simple check can confirm an item is from our own stock.

The customer informed us that this item may be faulty, which is why we agreed to refund return postage. On return and after full testing, the item was shown to be fully functional and without fault.

As per our terms and conditions and distance selling regulations, the customer is responsible for the cost of returning "unwanted" items. We will always refund postage costs for faulty and items sent in error by us.

If you need any further clarification, please contact our customer service team and we will be happy to assist.

Valutata 5 stelle su 5

Friendly and very helpful

I was looking for a seemingly unobtainable spare part for a MikroTik item - extensive on-line searches had drawn a blank and I was seriously considering how to make my own.
Mentioned on IRC that I was looking for this item and was instantly prompted to email sales at LinITX.
Within the hour, Jake from sales had found two of the items I was looking for, posted them on their website, and I had placed the order.

15 ottobre 2019
Non scritta su invito

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