LinITX Recensioni 

167
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Fantastic service! I found myself short of a few keystone connectors right at the end of a project after miscalculating what I needed. They came through quickly and absolutely saved my bacon. Order... Leggi di più

Valutata 5 stelle su 5

Luke is easily one of the greatest assets this company has—he's absolute top-tier! His patience and depth of knowledge are incredible, and I couldn't ask for a better person to help troubleshoot or re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased some MikroTik hardware from LinITX and it could not have gone more smoothly. I chose LinITX because their website was straight forward and the description featured all the t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really cant fault them, every time I order something from them its picked, packaged and shipped really quickly. They let you choose from a list of couriers so if there is a particular courier that... Leggi di più

Dettagli dell'azienda

  1. Negozio di computer

Scritti dall'azienda

LinITX is the largest UK Master Distributor for Ubiquiti and MikroTik networking products. We hold high stock levels across multiple UK warehouses, with most products available for next day delivery. Our priorities are to provide exceptional customer service and offer advanced technical advice to all our customers.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

167 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(167)

17 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Product and Service

Our organisation needed true protection and resilience for their data network. The LinITX APU2C2 has given us this and at a very reasonable price. Delivery was fast and arrived within the designated time slot on the predicted day. Good effort!

29 agosto 2019
Non scritta su invito
Valutata 4 stelle su 5

Extremely polite

Extremely polite, helpful, patient and professional.
the item i bought over the phone arrived two days later as promised and the staff have been most helpful with my inquiries on installation.

Would be good if the phones were manned til 6pm or 7.

9 luglio 2019
Non scritta su invito
Valutata 5 stelle su 5

Ron is a god to us

Ron is a god to us. In total desperation we approached LinITX for help after being connected with a company who configured all of our MikroTik devices for us in such a bad way we spent one year in hell with constant complaints, making major financial losses.

LinITX came to our assistance by offering Ron Tuow to give us some verbal advice. This gentleman not only gave us honest verbal advice but basically saved our business from disaster and I and my colleagues being frightened to do any further installations with MikroTik equipment.

Ron has helped us on so many occasions to correct faults, pointing out that the original setup of the equipment had been totally incorrect. Everything we'd been told by the previous company was total rubbish and all the products which we believed were bad are actually good as a result of Ron's intellectual input and correcting eventually all the mistakes and faults in the system, made by the previous suppliers. Needless to say, we think Ron is absolutely fantastic and we can't thank him enough for everything he has done. Not only did Ron fix our system, but he explained every step and has been very patient with us. I highly recommend LinITX and MultiThread and especially Ron.

I without hesitation would highly recommend Ron and the companies he is associated with one hundred percent.

18 aprile 2019
Non scritta su invito
Valutata 5 stelle su 5

Shopping made easy

I was on the lookout for some equipment for a point to point link and this companies web site had what I needed along with useful blog articles and data sheet downloads.

I placed an order and invoicing and delivery tracking was superb with the package arriving next day (free delivery).

A well-packed box of equipment was delivered and I had the link configured in no time at all ( now I have to install it though ).

3 aprile 2019
Non scritta su invito
Valutata 5 stelle su 5

Very good service

Very good service, always prompt delivery and items are very good. Any time we need customer service, then they are very responsive and always willing to help.

26 marzo 2019
Non scritta su invito
Valutata 5 stelle su 5

Great Service!

Great Service!

Fantastic service, live stock levels so always know we are going to get it. Next day delivery. Fantastic pre sales and post sales service.

Wouldn't buy from anyone else.

26 marzo 2019
Non scritta su invito
Valutata 1 stelle su 5

Disgusted with the service - never been treated this badly!

Been a repeat customer for several years. Ordered a switch, arrived in a slightly-battered thin outer box. Took it straight to end-users site unopened, when I opened it on site there was no power supply. Drove home to get a spare (40 mile round trip). Called LinITX the day after and the first thing they did was to check their packing room CCTV and offer to send me the footage. I was told that they couldn't do anything about it - "I don't know what else I can tell you".

Thanks for your help, poor packing and accusatory tone - I've got better things to do with my time than to try and cheat you out of a five quid power supply. I'll be buying from your (cheaper) competitors in future - I'm sure Amazon won't imply that I'm lying...

20 marzo 2019
Non scritta su invito
Logo di LinITX

Risposta di LinITX

LinITX would like to thank this customer for their valuable feedback.

We have contacted the customer since reading their review, in an effort to understand how we could have handled this situation differently. We have also sent this customer a replacement power supply with our most sincere apologies.

Having discussed this customer's issue with him further, it's clear that there were things we could have done differently. Although we do check our CCTV when missing items are reported, in this case, the PSU went missing in transit due to damaged packaging after leaving our warehouse.

We are always looking for ways to improve our service and this has given us an opportunity to re-evaluate certain aspects of our processes.

In light of this customer’s initial complaint, we have now spoken with our customer service agents and warehouse packing team to highlight improvements that can be made.

We also advise all customers to sign for any items as damaged on delivery (so there is a record) and to open all boxes to ensure all items they ordered are present and correct at the time of delivery.

We hope that this customer is satisfied with our handling of their complaint, and we'd like to assure all our customers that we always try to resolve issues quickly and efficiently once we have all relevant information.

Valutata 5 stelle su 5

Ordered on Monday, here on Wednesday

Ordered on Monday, here with me on Wednesday. The cost of next day shipping was not significantly more than standard.

They were cheaper on the Ubiquity Amplifi than any other source, and came with UK mains plugs - not the EU versions that many seem to be supplied with.

Well packed, shipped fast and hassle free.

13 marzo 2019
Non scritta su invito
Valutata 5 stelle su 5

Extreamly quick delivery

I orderd a firewall on thursday morning around 8 in the morning (7 am uk time). I got the delivery on friday at 4 pm. Extreamly quick delivery from UK to sweden.

4 febbraio 2019
Non scritta su invito

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