Lily Comms - Business Communications and IT Solutions Recensioni 

2114
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Leggi di più

Valutata 5 stelle su 5

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Leggi di più

Valutata 5 stelle su 5

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di chiamata in conferenza
  2. anche in
  3. Provider di servizi per le telecomunicazioni
  4. Servizio di cloud computing
  5. Servizio di cloud storage
  6. Servizio di sicurezza informatica
  7. Servizio di videoconferenze

Scritti dall'azienda

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Scritti dall'azienda

At Lily, we provide innovative and cost-effective solutions to SME’s.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2114)

269 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tech Support

Josh is extremely helpful and polite and always solves the problem!

22 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Laura,

We're delighted to hear you're pleased with the service provided by Josh.

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

5 Star ***** Service

Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

21 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Lynne,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice.

Lily

Valutata 5 stelle su 5

Richard and Mike were very helpful and…

Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

21 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Elizabeth,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Ashley Hodgson from Lily was great

Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

12 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Aisha,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Great and efficient service.

Lily have always provided a great and efficient service to my company.

20 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Lee,

Thank you for your wonderful review!

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Valutata 5 stelle su 5

Expert support on a technically complex deployment

We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.

The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.

Highly recommended!!

14 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Ben,

Thank you for your wonderful review! We're thrilled you received excellent service from Chris during your installation.

We will make sure to pass along your appreciation to him!

Lily

Valutata 5 stelle su 5

Thanks Ash

Thanks Ash - efficient and quick

19 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Bally,

We're delighted to hear you're pleased with the service provided by Ash!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Hamzah

Hamzah
Super Speedy, knew our system and solved the problem quickly

19 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Becky,

We're delighted to hear you're pleased with the service provided by Hamzah.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Fantastic assistance from Ashley

We got in to difficulties having purchased a new phone - I have to say Ashley was fantastic - he calmly talked us though making the necessary changes and adjustments - thank you!!!

18 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi James,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Saved My Sanity

Ashley Hodgson saved my sanity!
My new iphone managed to delete my business email. Ashley remained calm and when all around was losing the will! He talked me through it and I cannot thank him enough. He saved a new iphone from being thrown out of a window ! He's an absolute star !

18 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi James,

We're delighted to hear you're pleased with the service provided by Ashley.

Thanks for leaving your review,
Lily

Valutata 1 stelle su 5

Look elesewhere for IT support

The service received and customer service has been poor, unexpected and inconsistent billing, booked engineers who don't turn up on date and time specified. Would strongly advise to look elsewhere for IT support.

15 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Sarah,

We're sorry to hear of your experience and we are aware that our Customer Success Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.

Kind regards,
Lily

Valutata 5 stelle su 5

Richard Cavanagh

I spoke to Richard today to set up our WiFi telephones and couldn’t be more impressed. Richard was very professional and patient. He guided me through every step with ease.

14 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Stephanie,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Excellent Remote Support Service

Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent remote service that so far cannot be faulted.Thank you guys .

14 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Debbie,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andy and Cobi.

Lily

Valutata 5 stelle su 5

Lost Files

Jacob was so helpful and patient. A lot of my important files had disappeared, he manged to find and retrieve them for me and make some disc space.

14 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Benny was very helpful and solved my…

Benny was very helpful and solved my problem

14 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Rob,

Thank you for taking the time to leave us a 5-star review and your comments regarding Benny.

Lily

Valutata 5 stelle su 5

Great support

Richard was particularly patient and helpful getting a significant issue for our system resolved over the phone today. Really great support for a busy city centre hotel, thank you

14 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Tess,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Straight to the solution

Straight to the solution. perfect solution

13 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello Michael,

Thank you for your feedback! We appreciate your positive comments about our team. Your 5-star rating is greatly appreciated.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Excellent service

Richard from LillyComms provided an excellent service while resolving the phone issues we were experiencing. He was professional, knowledgeable, and quick to identify the root cause of the problem. Communication throughout was clear and helpful, and he ensured everything was fully tested and working correctly before finishing the job and checked with the teams on site if there was anything else he could help with before he left. Would Highly recommend Richard!

13 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Rebecca,

Thank you for your feedback! We appreciate your positive comments about Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

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