Lily Comms - Business Communications and IT Solutions Recensioni 

2114
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Leggi di più

Valutata 5 stelle su 5

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Leggi di più

Valutata 5 stelle su 5

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di chiamata in conferenza
  2. anche in
  3. Provider di servizi per le telecomunicazioni
  4. Servizio di cloud computing
  5. Servizio di cloud storage
  6. Servizio di sicurezza informatica
  7. Servizio di videoconferenze

Scritti dall'azienda

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Scritti dall'azienda

At Lily, we provide innovative and cost-effective solutions to SME’s.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2114)

269 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tom and Richard came to install new…

Tom and Richard came to install new business phone system for our office; they were quick and able.

23 giugno 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Jamie,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation. Please reach out if you need any further assistance, and thanks again for choosing Lily!

We will make sure to pass along your appreciation to Tom and Richard!

Valutata 5 stelle su 5

Hamzah was extremely helpful

Hamzah was extremely helpful. Would recommend lily.

23 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Rochea,

We're delighted to hear you're pleased with the service provided by Hamzah!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Richard has been out to us today…

Richard has been out to us today fitting new Wifi and phone lines. Richard has been professional and friendly and ensured a smooth service.

Richard has kept us updated throughout completing the work and has ensured all items are working.

19 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Kyanna,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Great Service and knowledge

Great Service and knowledge
Very happy with service and expertise. Dealt with Chris who was professional and highly skilled.
We would highly recommend.

19 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Tony

Thank you for your feedback! We appreciate your positive comments about Chris! Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Phone and internet upgrade

Richard came into the practice to upgrade our internet and phone system. He was very thorough, friendly and professional.

15 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Emma,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

shout out Aiden & Jason!

Aiden and Jason have been amazing during the install of our new phone system pending our upcoming move. Even though they've only needed to be on site a few times, they've always been readily available by phone when we've needed them! Thanks, Aiden and Jason!

10 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Olivia,

Thank you for your feedback! We appreciate your positive comments about Aiden and Jason. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to them!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Excellent

Excellent, quick response to the issue I was calling to resolve.

12 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Chris,

We're delighted to hear you're pleased with the service provided by Lily!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Great service once again!

Great service once again adding a new feature for some of our users.
Always someone to talk to, always deal with the issue quickly - can't recommend enough.
Thanks Brooke for your help as always

11 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Chris,

Thank you for your feedback! We appreciate your positive comments about Brooke. Your 5-star rating is greatly appreciated.

We will make sure to pass along your appreciation to Brooke.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Excellent service

Mike and Richard were brilliant. They were very personable and talked through stuff with staff. Very effective and completed the task fantastically.

10 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Dave,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Thanks for your help Benny

Benny went above and beyond to help solve the issue with our handsets. This meant we didn't have to pay for an engineer to come out and resolve the issue. Thank you Benny for your patience with me!

10 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello!

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Andrew was amazing

Andrew was amazing , was really helpful and was able to resolve a number of issues , he was very polite , easy to talk to and very professional Great technician

10 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Zuzanna,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andrew!

Lily

Valutata 5 stelle su 5

Mike and Richard came to our business…

Mike and Richard came to our business property to install faster broadband and working pjone lines. They were friendly, polite and professional. top service.

10 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi William,

Thank you for your feedback! We appreciate your positive comments about Mike and Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to then!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Mike and Richard completed a fantastic…

Mike and Richard completed a fantastic job at getting us all connected on new Fibre broadband within our home they were very efficient

9 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello Roxi,

We're delighted to hear you're pleased with the service provided by Mike & Richard!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Jason the Engineer

Jason - the engineer that came to site was fantastic. He arrived early to set everything up, was knowledgeable and personable. Was happy to set up how we wanted - even accommodating a few last minute changes!

We have been left with a working solution thanks to Jason! He was good fun as well which always helps for a Friday afternoon!

5 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Daniel,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Jason!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Nothing Is too Much Trouble For The Lilly Team

I have dealt with Lily Comms for several years, new phone systems, wifi, mobiles etc, and found the company excellent, WHY? because there is always someone available to talk to, should i have any problems, however to stand out members of staff Mathew Hawkins and Andrew Ayre are off the scale with regards help so a big thankyou, also there I.T. department whenever i have an issue are always on hand. Are Lilly the cheapest? or most expensive? i have no idea, time is money, problems need solving, answers are needed. That's why i keep my business with the Lilly Team 5 stars from us here at HP Fabric

2 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Lloyd,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Valutata 5 stelle su 5

Richard was fantastic

Richard was fantastic , great service and very helpful

1 giugno 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello My Moto,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Jack resolved issue very quickly

Jack resolved issue very quickly, he was also friendly :)

28 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Nicola,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jack!

Lily

Valutata 5 stelle su 5

Outstanding Customer Service!

I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.

From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.

The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.

Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.

28 maggio 2026
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Logo di Lily Comms - Business Communications and IT Solutions

Risposta di Lily Comms - Business Communications and IT Solutions

Hi,

Thank you for your wonderful review! We're thrilled you received excellent service during your installation.

Please reach out if you need any further assistance, and thanks again for choosing Lily!

Valutata 5 stelle su 5

Great quick experience

I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.

27 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Imogen,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob!

Lily

Valutata 5 stelle su 5

Brilliant service from Richard and all…

Brilliant service from Richard and all at Lilly comms

27 maggio 2026
Non scritta su invito
Logo di Lily Comms - Business Communications and IT Solutions

Risposta di Lily Comms - Business Communications and IT Solutions

Hello Anthony,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

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