Lily Comms - Business Communications and IT Solutions Recensioni 

2114
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Chris Grimes was very helpful and thorough in resolving the issues with my laptop. He went above and beyond in order to solve the problems. He was careful to understand my schedule, and was polite and... Leggi di più

Valutata 5 stelle su 5

Chris quickly reviewed my Windows settings, then moved on to thoroughly checking my desktop IT equipment set up, getting me to explain the dock and cable connections. He was able to troubleshoot the i... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I work in sales myself, so I appreciate being sold to professionally. I don't like being misled and lied too, but I do value a team with excellent product knowledge, outstanding customer service a... Leggi di più

Valutata 5 stelle su 5

Aidan Lee came and installed some extra bits for our garage to get wifi throughout the workshops, his overall job was fantastic and you would never had known we have had work done, happy to talk th... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di chiamata in conferenza
  2. anche in
  3. Provider di servizi per le telecomunicazioni
  4. Servizio di cloud computing
  5. Servizio di cloud storage
  6. Servizio di sicurezza informatica
  7. Servizio di videoconferenze

Scritti dall'azienda

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Scritti dall'azienda

At Lily, we provide innovative and cost-effective solutions to SME’s.

Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(2114)

269 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Patrice was super helpful

Patrice was super helpful; and was able to install and complete issues with our new 8x8 system we were struggling to download and set up and he went around our office to ensure we were all completed
thank you

12 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello Vanessa,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice!

Lily

Valutata 5 stelle su 5

We had a very positive experience with…

We had a very positive experience with Lilli Coms Ltd. Their team was professional, responsive, and easy to work with from start to finish. Communication was clear throughout the process, and they made sure everything was handled efficiently and on time.

What stood out most was oliver’s excellent customer service and attention to detail. Oliver was always willing to answer questions and made the whole experience smooth and stress-free.

A massive thank you to Oliver who has attended more then once and Aidan who visited our office initially with Oliver.

I would highly recommend Lilli Coms Ltd to anyone looking for reliable and professional service.

11 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Ana,

Thank you for your feedback! We appreciate your positive comments about Oliver. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Hamzah was very helpful setting up add…

Hamzah was very helpful setting up add ins for Claude AI on my system.

11 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!

Lily

Valutata 5 stelle su 5

Hamzah was incredibly helpful and…

Hamzah was incredibly helpful and friendly in getting my new device set up. He went out of his way to ensure I had all I needed on my new machine.

11 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello Ellie,

Thank you for your feedback! We appreciate your positive comments about Hamzah. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Hamzah

Hamzah - was very help came out within 15mins and solved our issue.

10 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!

Lily

Valutata 5 stelle su 5

Patrice from Lilly Technical Support…

Patrice from Lilly Technical Support was extremely helpful and professional in resolving the issues with my laptop. They were patient, knowledgeable, and made the whole process straightforward and stress-free. Patrice successfully helped me reconnect and print to the office printer, ensuring everything was working properly before finishing the support session. Excellent customer service and technical support throughout — very much appreciated

8 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi George,

Thank you for your wonderful review!

Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Patrice!

Thanks again,
Lily

Valutata 5 stelle su 5

5* Customer Service

Always a great experience with any Lily Comms interaction. Cheers for helping, Benny!

7 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi R Stimpson,

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Aidan and Ollie have been amazing

Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There work has been flawless, showing great workmanship and attention to detail. Will always rave on about these 2 from Lily!!

Amit
Director
Divine Group

7 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Amit,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Ashley was very helpful and sorted my …

Ashley was very helpful and sorted my IT problem out promptly

7 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Lloyd,

We're delighted to hear you're pleased with the service provided by Ashley!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Jack was really helpful and responsive

Jack was really helpful and responsive! Also fixed our wifi issue really quickly !

6 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Paige,

We're delighted to hear you're pleased with the service provided by Jack!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Great service!

Dealt with Jacob, knowledgeable and good to talk to, sorted my issues with my MacBook connectivity in good time, many thanks!

6 maggio 2026
Non scritta su invito
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Robin,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

Valutata 5 stelle su 5

EXCELEENT SERVICE FROM RICHARD CAVANAGH

Richard Cavanagh was very professional, helpful, and knowledgeable. Keep it up and please dont lose him.

1 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi HP Fabric,

We're delighted to hear you're pleased with the service provided by Richard!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

Brilliant Service

I got to speak to someone (Chris) straight away. He was excellent! Polite, calm, knew how to fix the issue and resolved it quickly. Brilliant service - thank you!

1 maggio 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Richard,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Chris!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Oliver was very helpful and…

Oliver was very helpful and professional when helping us to move our services over to Lily.

29 aprile 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi David,

We're delighted to hear you're pleased with the service provided by Oliver!

Thanks for leaving your review,

Lily

Valutata 5 stelle su 5

We have been collaborating with Lily…

We have been collaborating with Lily for several years now, and I would like to share a note of appreciation regarding Deja Hall. Her professionalism and troubleshooting skills are outstanding. I often reach out to her because she is truly someone who can help and remains patient with any queries that come up.

29 aprile 2026
Non scritta su invito
Logo di Lily Comms - Business Communications and IT Solutions

Risposta di Lily Comms - Business Communications and IT Solutions

Hi Hanna,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service!

We will make sure to pass along your appreciation to her!

Thanks again and take care,

Lily

Valutata 5 stelle su 5

Yet more great service from Jacob and…

Yet more great service from Jacob and the team at Lilly. Always a quick and professional job.

28 aprile 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Mark,

We're delighted to hear you're pleased with the service provided by Jacob.

Thanks for leaving your review,
Lily

Valutata 5 stelle su 5

Jason is very helpful and efficient.

Jason is very helpful and efficient.

23 aprile 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Ysobel,

Thank you for taking the time to leave us a 5-star review and your comments regarding Jacob.

Lily

Valutata 5 stelle su 5

Richard was very capable and helpful as…

Richard was very capable and helpful as well as friendly.

23 aprile 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Classic Cleaners,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Valutata 1 stelle su 5

Appalling service

We have been contacting the phone for months as the Internet and phones keep going down. Our guests are appalled. The latest was they could not send an engineer for at least two weeks. I could not recommend Lily to anybody..

20 aprile 2026
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Risposta di Lily Comms - Business Communications and IT Solutions

Hi Ronald,

We're sorry to hear of your experience and we are aware that our Technical Support Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.

Kind regards,
Lily

Valutata 5 stelle su 5

Excellent service from Beijhon today

Excellent service from Beijhon at Lily Communications today. He was brilliant at getting our system and voicemail set up quickly and efficiently. The staff training was clear and easy to follow, making sure we all felt confident with the setup. Highly recommend Beijhon and the team for their professionalism and support!

17 aprile 2026
Non scritta su invito
Logo di Lily Comms - Business Communications and IT Solutions

Risposta di Lily Comms - Business Communications and IT Solutions

Hello,

Many thanks for your review! Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

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