LifePharmacy Online Recensioni 

468
•
TrustScore 1.5 su 5

1,4

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Valutata 1 stelle su 5

لا انصح بها أبدا، من اسوا الصيدليات في البلد، يتعاملوا وكأنهم سوبرماركت وليس صيدلية للأسف الاسعار مختلفة والخدمة سيئة والتعامل اسوأ ، مجموع شرائنا منهم بحدود 9000 درهم في الابليكيشن ويعاملونا معاملة ل... Leggi di più

Valutata 1 stelle su 5

I Extremely bad customer service Nobody picks up the call immediately The call centre lady could barely listen to her voice and line was so bad and not clear at all and she did not even bother... Leggi di più

Valutata 1 stelle su 5

After payment, the delivery was scheduled for 7 PM; however, after much follow-up, the insulin—which should have been injected at 8 PM—was finally delivered to us at 11 PM, and it was warm. I was give... Leggi di più

Valutata 1 stelle su 5

Please do not trust the Life Pharmacy online app at all. I checked a medication online, drove all the way from Jumeirah for half an hour, only to be told at the pharmacy that the medication was not av... Leggi di più

Dettagli dell'azienda

  1. Farmacia

Scritti dall'azienda

At LifePharmacy, we aim to deliver outstanding quality healthcare products at competitive prices . We provide a complete healthcare solution with online doctors, NHS and private prescriptions and traditional pharmacy products such as fragrances, over-the-counter medicines, vitamins, healthcare electronics and much more. Everything comes with personal service that you can expect from a excellent local pharmacy. Feel free to read excellent reviews on Trustpilot and give us a try.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

468 recensioni

5 stelle
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2 stelle
1 stella

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1,4

Tutte le recensioni

(468)

34 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Addendum to my previous Review

Further to my previous TrustPilot review for Life Pharmacy, I have spoken with them who indicated the source of the advertised product detail and indicate they will update accordingly.

They were lovely, offerring to give me a full refund - though given I am unable to find any FFP2 masks for public procurement, I am happy to keep the KN95s :)

Unfortunately I wasn't logged in when I authored my previous review, so TrustPilot won't let me simply edit it - instead I'll let this review score average my previous post!

6 luglio 2020
Non scritta su invito
Logo di LifePharmacy Online

Risposta di LifePharmacy Online

Dear Customer,

Thank you for ordering from LifePharmacy Online.

We're pleased to hear that we have resolved your matter and cleared any issues.

We have also updated the product information for this product in order to avoid any future misunderstanding.

If you need to remove your previous review, please use the following link: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review

Kind Regards

Valutata 2 stelle su 5

Surely you cannot advertise KN95 as FFP2?

I purchased Face Masks listed as KN95 and FFP2 ("Perfect ... for .. COVID"). What I received (which matches the product imagery on LP's website) is only labelled KN95 and "Not for Medical Use". Understanding that KN95 and FFP2 are the same manufacturing process, but KN95 does not undergo rigorous testing regulations required outside of Asia, the "Not for Medical Use" labelling makes sense. So how can Life Pharmacy label these as FFP2 and state "for COVID" when the manufacturer hasn't undergone the required process and do not attempt to assert such on their package? There's no indication on Life Pharmacy that they are not for medical use.

TBH: I wasn't even sure whether I would get my order. I received an error during payment, and no order confirmation email. I emailed them about it, sending some screenshots. But they didn't bother acknowledging me :(

6 luglio 2020
Non scritta su invito
Logo di LifePharmacy Online

Risposta di LifePharmacy Online

Dear Customer,

Thank you for ordering from LifePharmacy Online.

From our conversation over the phone, we hope that we have solved your matter. We have also updated the product information for this product in order to avoid any future misunderstanding.

If you need to re-edit this review, please use the following link: https://support.trustpilot.com/hc/en-us/articles/201839063-Edit-or-delete-your-review

Kind Regards

Valutata 4 stelle su 5

I ordered Syndol Tension headache…

I ordered Syndol Tension headache tablets & the wrong tablets were originally sent? But, having contacted the company an apology was made & the correct tablets were sent promptly. Thank you very helpful.

24 maggio 2020
Non scritta su invito
Logo di LifePharmacy Online

Risposta di LifePharmacy Online

Dear Customer,

Thank you for ordering from LifePharmacy Online.

We apologise for the inconvenience caused. From our email conversation, we believe that your matter has been rectified as we sent you a replacement at no additional cost. We have also updated the product title/description for Syndol on our website www.lifepharmacy.co.uk to avoid any confusions in the future as we only sell one type of Syndol Tablets.

Kind Regards

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