LifePharmacy Online Recensioni 

Je peux dire que ce site est une arnaque il faut absolument éviter de commander quoique ce soit sous peine de perdre son argent.

I have been a loyal costomer of your pharmacy this time for some personal reasons i couldn't come to your outlet for the medications so i ordered it online i have payed you guys 29 AED for Telfast 180mg Tablets and there was a estimated time of arrival of 105 minutes it was somthing i need urgently i waited and waited for so much time like your company has completely forgoten my order. i ordered it yesterday till now i haven't gotten it yet my faith in your company has completely drained this company is fake and scaming you services I will never ever deal with your pharmacy anymore

COMPLAINT
Purchase Date: 27-04-2025
Product: Mounjaro 15mg
Price: AED 1,737.12
Branch: Life Pharmacy DGB (LP)
Issue Reported Product Returned on 02-05-2025
NO communication from LP for over 15 days.
Followed up on 11-05-2025.
NO Clear Response. NO Clarity.
Visited LP on 17-05-2025.
NO Resolution. Advised us to WAIT
Total Negligence. Lack or Responsibility
Faulty Item held by Life Pharmacy over 15days & NO Action.
Manager responded on 17-05-2025 5PM.
Refused Replacement. Said that syringe cap & box mismatch.
We said it can be replaced with Syringe QR Code.
Our suggestion ignored.
Manager agreed to give spare syringe.
Manager asked us to transfer medicine from damaged syringe to spare one.
This is highly inappropriate & unsafe for a sensitive high-cost drug.
NO proper pharmaceutical guidance provided.
NO assurance of dosage accuracy, sterility, or effectiveness.
Deeply frustrating and concerning.
Shows 100% Negligence.
Lack of Pharmaceutical Responsibility
Unacceptable in a Healthcare field.
We paid a high cost for the medication.
We eligible for product replacement or complete refund.
We demand critical investigation into the incident.
If our case is unresolved, we are compelled to escalate to UAE Ministry of Healthcare & related Consumer Protection Authorities.

I visit to life pharmacy right now very bad experience very bad service the staff is very rude and making excuse for no reason 😑 stay away ....business bay

I am writing to formally raise a concern regarding a purchase made from Life Pharmacy (Discovery Gardens, Street 1) on 27 April 2025. We purchased Monjuro for AED 1,737.12. Upon opening the package, we found that the syringe was faulty/broken.

We returned the entire product to the same Life Pharmacy branch on 2 May 2025 (morning). The staff at the counter informed us that they would check with the Manager and revert. However, we did not receive any communication from Life Pharmacy thereafter.

We followed up again on 11 May 2025, only to be told that a complaint had been placed with the manufacturer, who has not yet collected the product. We were given no clarity on the timeline for resolution and were told to wait indefinitely.

Given the high cost of the medicine and the urgent need for it, this level of negligence and lack of responsibility from Life Pharmacy is completely unacceptable. We request immediate assistance and resolution in the form of either a replacement or a full refund ASAP.

I did not receive my order. Worst online shopping.

Awful experience! Avoid to order

No refund policy fake products , avoid the order or visit in all costs

My baqala ( grocery ) understand customer service unfortunately LIFE PHARMACY to provide HEALTH CARE n home delivery ( delivery in 2 / 3 hours ) and is the worst incl the pharmacist. Deliveries done at dead of night 11pm ? When orders were CANCELLED? Is the owner out for deliveries ? 🙃😡 and desperate for biz ?
BTW what is the ploy on Free vouchers against medication ???...MOH need to investigate The marketing team need to explain how promotions are conducted and transparency ...else will be reported with pics

Dear life pharmacy,
Please dont handle this home delivery things if you cannot do it because you have proved it u are very pathetic in this home delivery. You are dealing with a thing which is important than food. I have given the prescription of me and my child and waited for 3 hours as said from your baniyas east souq sarab branch and after 15 hours they have messaged me in whatsapp and asking me for my insurance card which means you haven't proceeded for anything with my prescription for that 15 hours. Worst experience ever. I am reminding you that there are many other pharmacies across UAE from where i can get the medicine. Please dont make the patients suffer pike this.

I ordered vitamin E oil from LifePharmacy. There was a delay in Royal Mail delivery and I had to email LifePharmacy customer service inquiring about my order. I was pleasantly surprised how promptly they responded to me. As they had already dispatched the order they could not advise why there was such a long delay in delivery and offered either to send a replacement or give me full refund. I requested a full refund. And on the same day in the evening my order was delivered. I wanted to pay back the outstanding money but LifePharmacy kindly offered me to keep the item without payment for the inconvenience and a sign of good gesture. I really appreciate it. Overall, great experience and support from the customer service team.
Many thanks!!😊

Ordered some aftershave and then received an email several days later stating that it wasn't in stock. If it wasn't in stock, then why did your site allow me to order it? A complete waste of time and won't be using again

Poor Customer care service . Not received the medicine still ( ordered next day delivery )

I ordered an urgent medicine with an extra amount for next day delivery . Haven't received the order still . The phone number 02075118292 is not all working . No proper service ! Hectic !!!!!!!!!!!!!!

Very nice and very good experience,

Very nice,
Best costumer care

Awesome! the services are great.