Lepetexpress is such an important business, helping people like me, who doesn't drive, take their pets across the channel. Everything is so well organised and my pet and I felt completely safe and sec... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Brilliant service. From start to finish, you are guided through the process. The team does this daily and understands what is needed to get you and your pet(s) safely across the border at either end.... Leggi di più
Express Pet Travels lässt bevor das Tier gesehen wurde einige Zahlungen an unterschiedliche Konten Überweisen. Mehrere tausend Euro wurden Überwiesen, denn Hund darf niemand sehen. Ob wohl er im Besit... Leggi di più
L'azienda ha risposto
I had a good overall experience with the pet travel service. The team was helpful, professional, and clearly experienced in handling the process, which made everything much less stressful. The on... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00
Informazioni di contatto
Smarden Bell Road, TN26 0SY, Ashford, Regno Unito
- +44 03301139527 or USA (415) 874-1255
- enquiries@lepetexpress.com
- www.lepetexpress.com
Ha risposto al 12% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Le persone hanno visualizzato anche
Brenda was phenomenal
Brenda was phenomenal, she helped me so much & she made my journey & Loki’s journey amazing. I’m so grateful for what she does, it was one of my best trips. Thank you.
Simply the best
Simply the best! Brenda’s guidance, her expertise and knowledge made my dream come true ! Honestly, if not lepetexpress, I would not make it…
Brenda was extremely informed and…
Brenda was extremely informed and capable - it was a very good experience
Super Smooth Journey
Super Smooth Journey! And they was so helpful in regards to what documents was needed to come back into the UK with my small dog.
Definitely using them again 5 STARS!!
Brenda did an amazing job
Brenda did an amazing job, super professional, collaborative and friendly.
The space was super clean!
So professional and friendly
So professional and friendly.
Brenda was punctual and professional and put me and dog Luna at ease. Communication was faultless and expectations were managed throughout. I would highly recommend Le Pet Express and have been telling all my friends with pets about the superb service. You can tell a lot of care and attention has been put into this business.
Amazing and reliable service
Amazing and reliable service! One of the few options to get across the channel
Great communication all the way around…
Great communication all the way around and the service from France to England was comfortable. Good job!
Comfortable and Reliable Services
Lepetexpress is a comfortable and reliable service. It delivers on its promise. Would recommend for pet transfers across the channel.
Pets across the channel, quickly, reasonably, painlessly
This is by far the best way to get your pet from France to the UK! Brenda is extremely knowledgeable and helpful and will give you all the info you need. She will check your paperwork ahead of time to reduce the odds of refusal at the tunnel, and help you figure out how to rectify any problems. And she does all this while charging an exceedingly reasonable price. She is a gem. Very highly recommend!!
The most impactful part of the service…
The most impactful part of the service was feeling that you and your pet were cared for. This was not only the guidance for the relevant paper work and pet passport but also the service from pick up to drop off. It was stressful taking my pet across Europe, but as soon as they picked us up they took care of us, it was so reassuring :) thank you.
They are just the best!
Great service - Friendly, clean and reliable :-)
It is so hard to travel back to the UK with a pet, when you are a foot passenger, and it is usually a lot of stress for the animal and for the owner. Le Pet Express provides a fantastic service crossing the channel with maximum 5 animals on board. Pets are locked in a kennel but you can sit next to it which make it better for the animal.
The service is also punctual, reliable, the van is clean and Brenda is very friendly . I will be using this service a lot :-)
Helped relocate my cat from India
The best way to relocate your cat from India to the UK is using Air France with a "pet in cabin" and then booking with Le Pet Express for their excellent service. Brenda gave detailed replies to my questions and Chris keenly guided us as we travelled from France to England.
Great Experience !
I used Le Pet Express to get to England with my cat because I don't have a car and couldn't rely on Blablacar because of the risk of cancellations.
I'm very happy with my experience. Brenda is responsive by email to answer my questions and Chris (the driver) is very friendly and fun.
Be careful, though, about the luggage you take with you! Find out beforehand how much space is available, as the minibus has no hold or trunk.
Great service
Great service, we were informed in advance of what was needed to travel with our cat, including paperwork. Brenda picked us up in Calais well ahead of schedule in a very comfortable van. Brenda drove us through customs clearance. Travel via eurotunnel quick and comfortable, once we arrived in Ashford we continued by train. Very positive experience
2nd Leg with Lepetexpress
I engaged Brenda again for the second time because I knew I could trust her, so she did it again.
Thank you, Brenda; well done!
Kind regards,
Francesco
Great experience with a professional !
An amazing trip with amazing driver of the company
My dog Lucky and me have a very amazing trip with Chris and all the others “parents” of little friends.
Chris is very funny and friendly person but, in the same time, he is very professional.
Travel with the people of this amazing company is the top solution for cross the border from UK and France in both the ways.
Thank you Chris for all.
Professional. Clean. Painless
Our driver arrived over an hour early in Calais Frethun station (very small place, easy to find each other) to make sure all our documents were ok and everyone was accounted for. He also seemed to have a clear idea of when and how each of us were set to arrive at the rendez-vous point. During the trip, he was very professional and very pleasant, keeping us updated constantly on the schedule and the next steps of the journey. The whole process (meet up, pet immigration, "human" immigration,shuttle, driving etc) went perfectly smoothly.
Concerning the transport, the van fits max 5 people, with ample room for pets. The cages (located on one side, opposite the owners) are clean and new. No AC (just in front with the driver) but even on a hot 30degree day, the van was very cool. The owner made sure everyone and their pets were comfortable.
Great trip, i would recommend the service to anyone.
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