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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Brilliant service. From start to finish, you are guided through the process. The team does this daily and understands what is needed to get you and your pet(s) safely across the border at either end.... Leggi di più

Valutata 5 stelle su 5

I had a good overall experience with the pet travel service. The team was helpful, professional, and clearly experienced in handling the process, which made everything much less stressful. The on... Leggi di più

Valutata 1 stelle su 5

Express Pet Travels lässt bevor das Tier gesehen wurde einige Zahlungen an unterschiedliche Konten Überweisen. Mehrere tausend Euro wurden Überwiesen, denn Hund darf niemand sehen. Ob wohl er im Besit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Le pet express exceeded my expectations! We left on time, the bus was super clean and spacious for all passengers and pets. This was the first time travelling with my puppy and Chris made sure we wer... Leggi di più

Dettagli dell'azienda

  1. Servizio di taxi con minibus

Scritti dall'azienda

Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

322 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 12% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

It was so easy!

It was so much easier than I thought it would be. The service is amazing, well prepared and helpful. Will definitely use Le pet Express again in the future.

24 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Brenda was amazing!

Brenda was amazing!! She has lot of experience with pets, and the van is super comfortable both for the pets and the humans.

3 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing Service

My experience with Le pet Express was fantastic and stress-free. The booking process was simple, and they kept me informed at every step of the way. Our driver Brenda was wonderful. She kept us informed at every stage of the adventure.
Traveling, especially with pets, is stressful, and this company appears to understand this and takes excellent care of its customers!

16 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Was not allowed to board

I had booked to go on the pet express with my dog however when I turned up I told that I could not board as my dogs vaccination was over a year old however after consulting a vet a few days later I was told that I actually was able to travel as type of vaccination that my dog had was valid for 3 years and that he was fully up to date.

15 agosto 2023
Valutata 5 stelle su 5

Would use again

The process was very clear, and we knew we were in good hands bringing our dog with us into the U.K. Professional, trustworthy service!

23 agosto 2023
Valutata 5 stelle su 5

Really smooth, friendly, well organised journey

A huge thank you to Brenda and Le Pet Express for facilitating an incredibly smooth journey to and from Paris. Brenda was absolutely brilliant- everything was extremely punctual, she kept us informed at every stage of the process, seamlessly managed all the tickets/paperwork for us, and was super friendly and professional throughout. Highly recommended!

27 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Efficient, reassuring and capable.

Efficient, reassuring and capable.

3 words to describe Brenda and the very long/tiring journey pet owners have to endure to cross from France to London. My dog Marty and I were lucky enough to book LePetExpress a couple days beforehand due to a cancellation. We arrived to the mtg point exhausted after a 7hour flight and 2 trains however Brenda provided the reassurance we needed. She even managed to provide advice with what could have been a disastrous tapeworm timing error on my Vets part.

Pro tip: even if it’s a last min booking (like mine) send paperwork to Brenda for review!

Happy to book LePetExpress again, please please keep your pricing as cost efficient as possible!

19 agosto 2023
Valutata 5 stelle su 5

I’ve recently taken Le pet express

I’ve recently taken Le pet express. I arrived from Vancouver and I am so grateful to Brenda for all of her assistance along the way! I wouldn’t have made it from Paris to London with out her and pet express.

I looked at other options but none were as seamless as le pet express.
The quality of service was impeccable and my little dog actually enjoyed the our little adventure.

I’m so glad I found Le pet express. I’m going to recommend it all of my friends! I can not say enough good things about the team and the service.

30 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service, very well organised and communicated all round. Le Pet Express was the perfect start to my long journey, and made the channel crossing seem less and stress free, thank-you so much.

24 agosto 2023
Valutata 1 stelle su 5

Terrible company. MUST AVOID AT ALL COSTS!

Where to start? Terrible website, constantly lagging, making the booking process a living nightmare! The van is extremely uncomfortable, for both the people and the animals! The animals are all cramped together in small cages. This stresses them which causes dogs to bark constantly throughout the whole trip. The driver, Brenda is rude and lazy! Our train was waiting for us at Calais ville however Brenda refused to drive us there and dropped us off at Calais Frethun. This led to everyone missing their train and having to wait over 3 hours for the next one to arrive. Avoid this company at all costs⚠️!

11 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Amazing experience

Brenda is great! Very organised, expert in the paperwork and process to cross the channel. It’s fun to cross the sea with all the dogs in the van, and hearing about everyone’s dog stories. Also most affordable option out there. Highly recommend!

11 agosto 2023
Valutata 5 stelle su 5

Brenda was phenomenal

Brenda was phenomenal, she helped me so much & she made my journey & Loki’s journey amazing. I’m so grateful for what she does, it was one of my best trips. Thank you.

11 agosto 2023
Non scritta su invito

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