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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Brilliant service. From start to finish, you are guided through the process. The team does this daily and understands what is needed to get you and your pet(s) safely across the border at either end.... Leggi di più

Valutata 5 stelle su 5

I had a good overall experience with the pet travel service. The team was helpful, professional, and clearly experienced in handling the process, which made everything much less stressful. The on... Leggi di più

Valutata 1 stelle su 5

Express Pet Travels lässt bevor das Tier gesehen wurde einige Zahlungen an unterschiedliche Konten Überweisen. Mehrere tausend Euro wurden Überwiesen, denn Hund darf niemand sehen. Ob wohl er im Besit... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Le pet express exceeded my expectations! We left on time, the bus was super clean and spacious for all passengers and pets. This was the first time travelling with my puppy and Chris made sure we wer... Leggi di più

Dettagli dell'azienda

  1. Servizio di taxi con minibus

Scritti dall'azienda

Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

322 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 12% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very well organised

I have used Brenda’s services several times now and it always goes very smoothly and very well planned!
Brenda knows what she does very well and supports anyone who needs with understanding the requirements to cross the borders.
Thanks for all the nice trajects we did together!
Jessica

21 novembre 2023
Valutata 5 stelle su 5

Best way to bring a dog from France to the UK

If you don't have a car, you don't have a lot of options for bringing your dog from France to the UK. Eurostar doesn't allow pets, the ferries only allow them in a car, and on flights they have to go in cargo at great expense and hassle.

With Le Pet Express you just show up at Calais Frethun, put your pet into one of the van's kennels, settle into your own seat, and you're off! A couple of hours later (mostly getting the dog's paperwork etc checked) you're in the UK at Ashford International. It's convenient, affordable, and your pet never leaves your sight.

19 novembre 2023
Valutata 5 stelle su 5

Excellent Service

This is truly the most professional transport service between France and the British border at the cheapest price. Mrs. Brenda who organizes and implements this service is very dedicated from the beginning to the end of the process. She knows the whole procedure and before the trip she will explain to you what is needed from the documentation so that there are no surprises at the border itself. Therefore, good preparation before the trip is important, but the whole process at the state border is very easy because Brenda knows what to do and when to do it. Huge recommendation for this company and this was my second trip with them. Rating 10+

1 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Professional Proficiency and Personal Integrity

Professional proficiency and personal integrity. These qualities shown through on our recent experience of working with Le Pet Express. From our initial communication stateside to confirmation during a train strike to championing our paperwork concerns, Brenda proved herself a confident, competent, complete person of her word. Le Pet Express helped make the international move with a beloved 80 pound pet less overwhelming and more personable by their care and concern not only for Sarge but for us as well. We feel grateful for this service, our experience, and knowing that Le Pet Express goes above and beyond to provide further care for animals in need through their charitable donations of food. We highly recommend Le Pet Express.

23 settembre 2023
Valutata 5 stelle su 5

Recommended to all first-time pet-travellers

My kitty and I took a long journey from Turin to London through Nice, Paris and Calais. And I would admit the most relaxing part of it was with lepetexpress!
Brenda was very experienced, precise, responsive, and super kind all the way, from the reservation to the doc preparation, pick-up, doc presentation at the border, etc. She was quite a sociable person, which not only made me feel at ease in communicating with her and other passengers, but also made the time fly as we were waiting to go through the eurotunnel.
Not to mention that this is the most convenient solution for solo travellers, I would highly recommend lepetexpress, especially to all the first-time pet-travellers.
Best wishes Brenda!
Love from Lenni and Mehrnoosh

28 ottobre 2023
Valutata 5 stelle su 5

A smooth trip with our furry friends

We travelled with Le Pet Express from France to the UK as there are no better affordable and accessible services available (what a surprise!). The trip was very smooth, and the dogs & cats in the van were well-behaved. Brenda is evidently passionate about her work and treats the passengers and their furry friends with respect and care. Highly recommend!

22 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

AMAZING service and such a good price!

Incredible service and a really, really fair price. Brand picked us up (the owner) and made it the simplest, easiest process. I traveled solo with my dog and was so relaxed.

She checked Molly's paperwork beforehand to alleviate any worries about border issues and made sure we were prepped for each step of crossing the border. Each step of the way, she explained exactly what to expect and was so very attentive and kind! My pup did great and I was able to relax in very comfy chairs. We are so thankful for the service! The pet spaces are clean and spacious and the humans seats are very comfortable.

Thank you Brenda and team for a fantastic experience!

22 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Wonderful service

Amazing work and very helpful also understanding and polite will continue to use this services for a long time can't wait for when my mom and my cat are picked up

12 ottobre 2023
Valutata 5 stelle su 5

Great customer service!

I had to cancel my booking for various reasons and the staff at Le Pet Express were extremely understanding and helpful. The fee was refunded without question and the money appeared back in my account within a couple of days. I wouldn't hesitate to use them in future if the need arises.

10 ottobre 2023
Valutata 5 stelle su 5

High standard pet taxi service!

I’d like to thank Brenda and her great service with LePetExpress! She provides easy and well organised service without any stress! Highly recommended! Definitely will use this again! Thank you Brenda for making my dream come true 🫶 now I live with my little doggy together!

18 settembre 2023
Valutata 5 stelle su 5

Couldn't be happier with the service…

Couldn't be happier with the service from Brenda & LePetExpress. Brenda is a lovey lady and she took all the stress out of crossing into France with our two cats. We would certainly use again and we highly recommend the company. You can even send your pet's paperwork in advance and Brenda will take a look and make sure it's all in order.

19 settembre 2023
Valutata 5 stelle su 5

Le Pet Express is FANTASTIC!

Le Pet Express is FANTASTIC!! I am so grateful I found Le Pet Express and had an outstanding experience bringing my dog from the USA to the UK via France. My small dog travels with me often and likes going under the seat in a bag. When I found out I was relocating to the UK I spend hours researching how to bring a dog to the UK without flying cargo. I discovered Le Pet Express after reading about it on someone’s blog. The website is very user friendly and specific. I corresponded with Le Pet Express prior to booking and received prompt, friendly, and detailed responses. It was easy to book and I received email reminders prior to my booking. On the day of the journey I arrived at the train station 1.5 hours early (due to my train arrival from Paris) and met other people also using Le Pet Express which made the time pass quickly. Before boarding the bus our paperwork was thoroughly checked so to avoid any problems at the border and our lovely driver clearly explained what to expect regarding the journey, border crossing, etc. My dog was with me the entire time and could see me from his large built-in cage on the bus; even relaxed during the journey. I will always use Le Pet Express to enter the UK again!

5 settembre 2023
Non scritta su invito

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