Ordered £500+ of lighting equipment on 8 March. Paid in full by credit card immediately. Dispatch was promised in 3–15 working days. After 17 working days - nothing. No shipping, no tracking, no e... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Having bought several flashes and a receiver we have been absolutely delighted with your customer service and after sales service also, most especially from Laura who has been so helpful each and ever... Leggi di più
I recently bought a couple of flash heads from Lencarta which arrived promptly. Sadly on the first outing a gust of wind caught one, invoked Sir Isaac Newton and it hit the ground causing damage. The... Leggi di più
L'azienda ha risposto
Such quick turnaround from ordering to delivery. Ordered a Neewer Pro 660 rgb light panel for use in club photography at an absolute bargain of a price in the sale. And it arrived next working d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Lencarta is a well established, Award-Winning British company that has specialised in Photography Lighting Equipment and Consumer Electronics for well over a decade. Founded in 2006, we have utilised our experience, expertise and commitment to create one of the leading official distributors, repair and support centres in the UK for Godox, FeiyuTech, Visico and many more.
Informazioni di contatto
Unit 3a Mohair Mills, BD3 9TR, Bradford, Regno Unito
- 01274678842
- support@lencarta.com
- www.lencarta.com
4,5
Eccellente
1511 recensioni
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Service was very quick
Service was very quick. Ordered early Tuesday morning and package arrived by Royal Mail on Wednesday Afternoon.
2 aprile 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Don’t buy if it’s not in stock
I ordered a flash controller that was due to go for delivery within 2 weeks. After 4 weeks I chased as no delivery or update. Was advised there was a delay and would be delivered within two weeks. Another 4 weeks later and no updates I chased again and told the supplier made an issue and they didn’t know when it will be delivered. If I didn’t chase they wouldn’t have updated.
I then checked their website which said deliver within 5-10 days for the same product yet their Amazon page has it over 6 weeks for delivery. It appears they provide false information on their website so they can take money rather than have to “pre-order” and take at time of delivery. Have reported also to trading standards.
22 marzo 2024
Non scritta su invito
Would give 5 stars however didn’t have…
Would give 5 stars however didn’t have all items I wanted in stock. Prices good. Pickup from warehouse as need the next day which was convenient
20 marzo 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a review, we really appreciate it!
We're very proud of our products and speedy delivery but we apologise wholeheartedly we did not currently have all the products you were looking for.
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Excellent products and customer service…
Excellent products and customer service as always
18 marzo 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Communication is poor.
18 marzo 2024
Godox V1-N
Great product! Exactly how it was described. Will be picking up another very soon. Despatched and delivered 1 day quicker than specified. Top job! thank you! 🙌
14 marzo 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Great Great Great Company!
Great company, great products, great prices, great customer services and super fast delivery!! Awesome job thanks.
11 marzo 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Awesome company and products with super…
Awesome company and products with super fast delivery. Bought from them a few times and they have excellent customer service. Can't recommend them enough.
15 marzo 2024
Non scritta su invito
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Great service the whole way through
Great service the whole way through. Great prices, great delivery easy to use site.
26 febbraio 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Very good value.I bought the items when they were on…
I bought the items when they were on 'special offer' very pleased with the quality and value of the purchase.
4 marzo 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Excellent service and product
29 febbraio 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Godox Speed lights and modifiers.
Simple order for items that were in stock, at a good competitive price. Free prompt delivery. Items well packaged, but one box had a significant dent (nowhere near the item inside), and some of the boxes had torn corners where they had been opened (presumably for checking). One small item I needed wasn't in stock, and restock time was quite long -after a bit of hunting I was able to pick this up elsewhere.
It was the first time using Lencarta Ltd, I'm likely to look to them for supplies in future.
15 febbraio 2024
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very sorry for the issue you have received with the boxes with these items but we are very that the products were perfect for you outside of this.
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
Risposta di Lencarta Ltd
Hi there,
Thank you for taking the time and leaving us a 5 star review, we really appreciate it!
We're very proud of our products and speedy delivery so it's great to hear that you are happy with everything!
Please don't hesitate to contact us if we can help with anything further!
Kind regards,
The Lencarta Customer Experience Team
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