I have been with LCN for around 15 plus years and that are truly excellent. They always reply to my support tickets extremely quickly and are very responsive and reliable which is what you nee... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Absolutely unacceptable! They offered a free .co.uk domain, so I registered one. Instead of processing the order, they canceled my domain and locked my account without any explanation. This is not how... Leggi di più
L'azienda ha risposto
Jack who I talked with was very professional and knew what he was talking about. He was able to answer all my questions regarding handing the WS over to LCN. We’ve been with LCN since the WS was b... Leggi di più
L'azienda ha risposto
Kyle from LCN dealt with my account issue very quickly and it was solved easily and I have been with LCN ever since I started web building and I highly recommend them,
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Scritti dall'azienda
Informazioni di contatto
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Regno Unito
- 00441438532000
- www.lcn.com
4,3
Eccellente
6K recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Service person was very polite
Service person was very polite, courteous and helpful.
12 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thanks for taking the time to leave feedback. We appreciate you sharing your experience.
Really helpful customer service
Really helpful customer service - Lewis - it’s a breath of fresh air to find a company that really does care about its customers and wants to help. Thank you so much and hope you all have a very Merry Christmas 🎄
11 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We’re glad Lewis could help and appreciate you taking the time to share your experience. Wishing you a very Merry Christmas too!
Roland was really helpful
Roland was really helpful, hope I get him for the next glitch.
11 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for your kind words, we will pass this onto Roland in Technical support.
Friendly and informative.
9 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your experience with us
Domains rejected after payment taken
Tried to register 2 domains and I then received an email from them the next day, saying they was rejected, I then sent them 2 emails with no response back about me getting my money back.
3 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thanks for your review. We’re sorry for the hassle. The domains you tried to register didn’t pass our security checks, so the orders couldn’t go through, which means no payment was taken.
If you’d like us to take another look or have any questions, our support team will be happy to help.
LCN Charity support
LCN have been providing services to my small voluntary charity for a number of years. We very much appreciate their generous support.
7 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you so much for your feedback. We’re pleased to have been able to support your charity over the years and really appreciate your continued trust in LCN.
Recently registered…
Recently registered denticore-us-us.com, seems like they have flagged me as scam after the payment was done. opened a ticket, its been 2 hours still no reply. Scam
6 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for your feedback. We understand it’s frustrating to wait for a response. In this case, the domain was flagged by our security systems, which are designed to protect both our customers and the service.
Please rest assured, our team will review your ticket and get back to you as soon as possible. No payment is taken for orders that do not pass these security checks.
LCN Support used to be really good
LCN Support used to be really good. These days they're not really fussed and can't wait to get off the phone. I managed to fix it myself via forums and eventually changed the outgoing port to 25 and my emails were sent. They had told me to use port 465?
Probably going to look for a new supplier soon.
3 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent support experience didn’t match what you’d come to expect from us. Our team advises using the standard recommended settings, though we recognise that individual setups can sometimes require different configurations.
We appreciate you highlighting your experience and would be happy to review any account or email settings with you if you choose to get in touch
Avoid LCN - they will rip you off.
Our experience with LCN has been frustrating and expensive. Their Pro Email package cost us more than £700 for just three mailboxes over two years; a price that is massively out of line with the rest of the industry. Equivalent services from Google or Microsoft cost less than half of what LCN charges.
When we raised concerns, the support team avoided answering the pricing questions directly and offered no review of previous billing. Responses felt generic and unhelpful, and the only solution offered was a small discount on a renewal we had no intention of accepting.
The platform itself feels outdated, and the value simply isn’t there.
We’ve since moved our email hosting to Google Workspace and would recommend others compare alternatives before choosing LCN.
5 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with your experience. Our pricing reflects the services and support included in our packages, but we understand that different providers offer different options, and customers may choose what best suits their needs.
Regarding billing and support, we always aim to provide clear information and address any concerns directly. We’re happy to review any account queries if you would like us to take another look.
We appreciate you taking the time to provide your comments and wish you well with your new service.
Risposta di LCN.com
Thank you for sharing your feedback. We’re thrilled you had a quick, easy, and friendly experience with our support team.
Very efficient service
A professional, precise and helpful experience dealing with knowledgable customer care staff. Kyle was particularly helpful in clearly explaining the options I had. It's refreshing to get such efficient service. Thank you
4 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your experience. I’m glad to hear you had a positive interaction with our team. We’ll be sure to pass your feedback along to Kyle in Customer Care
Very helpful and well informed advice
Very helpful and well informed advice
1 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your experience with our advisors, we appreciate your feedback
Always helpful and knowledgeable
2 dicembre 2025
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Risposta di LCN.com
Thank you for sharing your feedback
Many years of Advice and support.
Over many years LCN have been an invaluable supportive organisation. They advise when required and always explain what actions are necessary. Thank you.
4 dicembre 2025
Non scritta su invito
Risposta di LCN.com
We’re really pleased to hear that LCN has been able to support you over the years. Our goal is always to give clear guidance and make every step as straightforward as possible, so it’s great to know this has made a positive difference.
They are just a great company to deal…
They are just a great company to deal with, and support our charity, no problem is too small and get sorted very quickly
3 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your feedback, we are gad we could help and show support to your charity
Immediate action!
Immediate action on a scam email that came in s a domain name renewal from an unknown company
1 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your feedback
The missing domains..
I had a technical query on a Sunday night - 6 domains purchased, money taken from account (apparently) and was nothing showing on my dashboard.
I was more concerned about losing the domains (which were still showing as available) than losing my money.
No need though.
My service ticket was handled rapidly and professionally by Kyle and my problem resolved in a quick call.
Excellent service, but then it's not the first time I've experienced excellent service from LCN.
Cheers!
1 dicembre 2025
Non scritta su invito
Risposta di LCN.com
Thanks for taking the time to leave a review. I'm really glad to hear Kyle was able to step in quickly and get everything sorted for you, especially at a time when you were worried about your domains. It’s great to know you’ve consistently had good experiences with us, and we appreciate you sharing that.
Risposta di LCN.com
Thank you for your feedback
Geat and sympathetic help from Warren
Geat and sympathetic help from Warren! Give the man a payrise!! And then from Nick who too deserves said pay rise!
28 novembre 2025
Non scritta su invito
Risposta di LCN.com
We really appreciate your feedback. It’s great to hear that Warren offered the attentive help you needed, and that Nick delivered the same high standard of support. Your comments will be shared with them, thank you for taking the time to let us know.
As usual superb customer service…
As usual superb customer service service. Always the same friendly and knowledgeable staff.
26 novembre 2025
Non scritta su invito
Risposta di LCN.com
Thank you for sharing your experience. we aim to be friendly and helpful
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