LA Fitness Recensioni 

251
•
TrustScore 2 su 5

1,8

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

La peor eleccion que pude tomar al enrolarme en este precario gimnasio . Me tomaron dinero despues de cancelar mi membrecia a la cual confie mi cuenta de banco y hasta despues de cancelar con ellos si... Leggi di più

Valutata 2 stelle su 5

Showers are presently useless in the Ladies locker room at Huntingdon Valley PA. At times there is no toilet paper, paper towel, soap or seat covers in the women's facilities. Showers in the Ladies l... Leggi di più

Valutata 5 stelle su 5

The Trainer are well knowledgeable about fitness n recovery. They work into your ability my Trainer Guetto is fantastic u can tell he been in a gym for some time n a very nice men respect Also shou... Leggi di più

Valutata 1 stelle su 5

Signed up for personal training , La fitness Naples Florida took 3 months if payments from our account when it was meant to be 2 . They told us after the second payment that was last payment but stil... Leggi di più

Dettagli dell'azienda

Informazioni fornite da varie fonti esterne

LA Fitness offers access to over 690+ fitness clubs in both the U.S. & Canada. Achieve your health and fitness goals with us! Get a guest pass today.


Informazioni di contatto

1,8

Scarso

TrustScore 2 su 5

251 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,8

Tutte le recensioni

(251)

62 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

the machines almost all of them stink…

the machines almost all of them stink like dirty clothes after a gym section, i do not know how they can stand it. I canceled with them and joined Crunch fitness. better machines in every way you want them and the best i like about them is that they have the massage chairs after work out.

2 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

Filthy

Filthy. Disgusting. Abhorrent.

I've never written a review online in my entire life. I don't really believe in them - I think people who write them have nothing better to do, etc. I AM MAKING AN EXCEPTION TO MY RULE. I hope this review goes viral.

How would you feel if you were changing in the men's room, and right by your locker, was a dirty, eaten BANANA PEEL. Like right in front of your locker where you were going to put your bare ass down to change. Know also this happened one week ago, by the same member, and you asked them not to do it, and they ignored you and did it again anyway.

Ok, now imagine that that same member did it all over again. Their slimy, dirty, banana peel on your bench, where you just came from work, wanted to work out, and not get whatever worm-ridden filth comes from this dirty eaten banana peel.

So then you ask this member to throw it away, they ignore you, and say "everyone eats bananas in this locker room", and refuses to do it.

And then you go to the front desk and ask what the policy is on having GARBAGE where people change, and they look at their co-worker and mockingly "bro-y" say "hey do we have a policy on this?" All the while everyone at the front desk smirking and mocking a customer who doesn't want to sit in scum.

And then you go back with the "manager" (not the real manager, those folks were apologetic and wonderful) to the locker room and they don't ask the member to throw away the slimy scum that is this other member's trash.

And then you ask to speak to the manager and they say:
"BRO do you know how crazy you sound? It's just a banana peel! You can go and sit somewhere else!"

And then when you call member services the "manager" says to the kid at the front desk: "CANCEL HIS MEMBERSHIP!" Twice.

I mean, come on , "bro".

Absolutely disgusting.

The only saving grace is that I called the national member services line and instantly got 4 apologies with people who obviously recognize that no one want to sit their genitalia in someone else' garbage.

Really?

29 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

They lie to have you sign up

They lie to have you sign up. 3x I was promised a guest pass for multiple weeks and so I re-signed on to an annual membership, and 3X it was denied when I tried to use it. The club also does poor maintance of its saunas and otehr facilities and the parking lots are targets for thieves as many have no security (cameras) in the lots.

28 aprile 2025
Non scritta su invito
Valutata 2 stelle su 5

SANITATION WIPES! Bring your own.

I used to go to Esporta. But i got fed up with equipment always broken down (all those employees. Yet no one would check equipment.) Then when they'd be "repaired" in days it'd be broken.
So i went LA Fitness on Canal street in Chicago. I love how all the equipment is maintained. Entering and exiting parking is at times challenging. DUE parking equipment failure(constantly) along with escalators that are not working just about several days of the week all the time.
It never fails. On their busiest days. They never have any sanitation wipes. You'd think in this day and age in places with a huge number of members rotating in and out all day. They'd be considerate?! It's 11am. NOTHING to use. Nothing to wipe off the greasy sweat from equipment getting on your neck, head, hair, elbows.
It's been like this ALL WINTER LONG. I found out it is some type of corporate policy. ONLY one pack per day or something like that. All i know is it's "No Bueno." Needless to say it pretty much ends your planned workout prematurely. Because if you look around. NO ONE IS WIPING DOWN THE EQUIPMENT (with what?!). So unless you desire to have the DNA of a countless number of perspiring others on you, come on in. (JUST BECAUSE IT'S DRY, DOESN'T MEAN IT'S STILL NOT THERE). You'd think they put a sign. (If we're out of wipes, please let the desk know.)
Would it obviously be a bother to them ? All in all. It's a good value to be a member. Just bring your own PPE.

24 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

I’m extremely disappointed with my…

I’m extremely disappointed with my experience at LA Fitness. I signed a personal training contract after being told that my one-year-old child could stay in the training room while my wife and I trained together. Shortly after the 10-day cancellation period passed, this policy was revoked, making it difficult for us to use the services we paid for.

There were repeated delays in receiving basic materials. It took 5 days to get a diet plan and over 15 days to receive our training journal—while other members had theirs stored at the gym, we had to bring ours every time. Because of this delay, our body measurements were never recorded, making the 3-month check-in pointless.

To make things worse, our trainer is only available 2 days per week. If we miss a session, we have no option to reschedule for the rest of the week, making it hard to complete sessions we’ve paid for.

When I requested to cancel, I was ignored. I’ve filed complaints with Consumer Protection Ontario and the BBB. A manager even responded with threatening language. This experience has been incredibly unprofessional and disappointing.

2 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Terrible sanitation and they billed me…

Terrible sanitation and they billed me 3 days before the 1 st of the month, I asked why and they said I had to cancel 5 days BEFORE that date..... What a scam!!! Terribly oversaturated with people and the company is an obvious money grab.... Disappointed and take your $$$ elsewhere!!

28 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

LA Fitness staff member Chris at 17138…

LA Fitness staff member Chris at 17138 Autry Pond San Antonio TX is an invaluable member of your team. He helped me to register my gym membership after almost a week of failed attempts. His patience and dedication were on full display.

7 marzo 2025
Non scritta su invito
Valutata 2 stelle su 5

Very Poor Service in Pool Area

I sent this email to David Mathews, CEO of L.A. Fitness, got no reply.

I am an LA Fitness member and am very concerned that your gym at 1914 Bundy Drive, West L.A., CA is not taking any action to repair the jacuzzi, which has been in a state of disrepair for a very long time. The jacuzzi temperature is often just lukewarm instead of hot, and some of the jets shoot out cold water. The operations manager has received numerous complaints from many guests. The pool repair team you are using needs to be replaced.

3 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

The soap dispensers in the shower never…

Livonia Michigan LA Fitness on 7 Mile. The soap dispensers in the shower never work. Sauna has been broken since Christmas. Last year It was broken more than it worked. No one can see or hear the blue screen TVs and the locker room they display everything in shades of blue for over 2 yrs. Large social groups, at different times of the day gather in an area and dominate equipment areas and are in general loud and pretty obnoxious. Good maintenance only exist from the older man. When he's there that gym is clean and there is toilet paper and paper towels. The front desk is in constant turnover and it depends who's there as to what you're experience will be if you have any kind of issue. Other than that this place is great LOL

21 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Disrespectful and condescending treatment by a personal training manager, leading to reconsideration of membership due to lack of inclusivity and professionalism.

I have been a committed member of LA Fitness for several years and have even referred three family members to join. I have always appreciated the quality of your facilities and services. However, my recent experience at the New Rochelle location was profoundly disappointing and has led me to reconsider my membership.

While enrolling my son, who has special physical needs, I had a distressing encounter with Manny R., the personal training manager. His arrogance and lack of professionalism were completely unacceptable. The way he spoke down to me with a condescending attitude made me feel unwelcome and disrespected as a loyal member. As a result, I ultimately decided against bringing my son to this gym, as I believe every member deserves a welcoming, inclusive, and respectful environment—especially those with special needs.

LA Fitness is home to many outstanding training managers who prioritize member satisfaction, but no one should endure such treatment.

11 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Why is there a 2 cleaning lady's when libby does the work

Libby the cleaning lady is the best ! She does the work for two people. They brought the cleaning lady from tateum Phoenix to work with libby , when libby does the work of 2 by herself ! I can't stand watching Marcella walk around doing nothing. Not right! The spa is always down because of another of guys wearing their underwear for a bathing suit. No shower before! Telling the new manager doesn't work!!

11 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

very bad coustomer service

very bad customer service at Staten Island, NY.
people were so tricky and asa you sign a lot of paper work you will be trapped.

members are too much in all location and always busy with lot of members.

3 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

The don’t clean shower restroom…

The don’t clean shower restroom jacuzzi.
Dirk laying around for more weeks
Jacuzzi close down bye San Diego
Health cares 2 times the last year.
Hair bandage cuing gum paper forgotten shorts, laying stick for more weeks at times.
My concern is the health of the people ho comes there.

15 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Facilities always broken!

I joined a club very close to my home to enjoy the pool and hot tub. I am a senior citizen and not interested in any other amenities. The pool was closed from time to time and I dealt with it; however back in November both the pool and hot tub closed, as they needed new parts. Well, here it is in January and they are still waiting for parts! I tried using another club further from my home, but that didnt work out. They rent two lanes of three for the British Swimming School. So they collect my membership dollars and collect money from the School for renting the pool, so members like me cannot use it as only one lane was open and there was a line of people trying to use that one lane. I gave the other club another try this week. I went there pool was open, but hot tub broken. They are always repairing something or other. Oh, and the front desk didnt know the hot tub was broken! I was refunded one month's fee, but have not been able to use my club by my house since mid November, and the other club not near my home that I have tried, doesnt work either. When I call the other club, and ask simply when is the British Swim School going to be there so I can plan my visit, they tell me they dont know to call the School myself to find out! The only well trained and customer oriented person at this organization is the GM at my club in Pembroke Pines (John), who communicates very well, and of course cannot do anything about the part coming in. I am beyond frustrated! It is cold this winter in Florida and I basically do not have an indoor pool to swim in, although I pay each month! My suggestion if you join find out how many repairs have been done and how quickly the item has been fixed. For two months, all I hear is that are waiting for parts for the pool and hot tub. They have offered to freeze my membership, but I dont want that, I just want to swim again! I would love to hear from someone in Corporate that may give a damn!

12 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Money Pit

I canceled my personal training and was told I wouldn't be charged. Then I was charged. Now no one answers me regarding a refund. I have tried talking to my local, a higher up whom the local said had processed it, and regular customer service. NO ONE responds. Almost $500. Gone.

19 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Beware this Nina the manager at LA…

Beware this Nina the manager at LA FITNESS at 8555 woodbine in Markham. She just posted the cleaning position to hire. Don't go and work there. she will make you work and except you to clean the whole gym and work Saturday and Sunday too. She told me a crazy lady comes there and takes a dump at the gym and would let u clean it up. (it's digusting). My advice don't work there or apply it. U will be in hell working with that manager Nina. She will be nice to u than couple days her true colors will show. Even the staffs are back stabbers if u say anything about her or anybody they will tell the manager. Trust me its not a good idea to work there. Nina should be fired and dozen know how to run a gym. Anyone who works there won't last long cuz they will see wat she really is. just stay away. That gym is bad and needs tons of clean up. So becareful and l warn you. l just wanna help so you won't go how l went through with her. She treat me so bad that she yell at me in the gym everyone look at her. lt was awful. l never wanna see her. She is not a friendly person type. She is a snob and noisy person. So anyway don't work there it's not worth it. l warn you.

1 novembre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più