Kurtis Property Recensioni 

159
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I recently had my guaranteed rent contract renewed. One year of stress free letting. Rent is paid each month on time. No issues with the management of the property. Customer care is excellent. I reall... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Kurtis agency took a lot of money from landlords in regard of maintenance. We do not understand why tenants are complaining. We were really sick and hospitalised when we were with them. They are ri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had one do the craziest experiences selling our house, however despite the CONSTANT legal road blocks we faced Jerome Palmer went above and beyond to help us get through it and successfully sold o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am a Landlord who's benefitting from rent guarantee scheme. It was a seamless process, Harvey was fantastic! He came to view the property on time, he advised what small changes I would have to make,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia immobiliare

Informazioni fornite da varie fonti esterne

Estate and Letting Agents with property for sale or rent in Wanstead, Woodford, Loughton, Goodmayes, Walthamstow, Stratford and East Ham.


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

159 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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3,6

Tutte le recensioni

(159)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Spoke to moon on the phone and he was…

Spoke to moon on the phone and he was extremely helpful. Great customer service!!!

17 aprile 2023
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Risposta di Kurtis Property

Dear TV,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

A good welcoming customer approach

A direct and clear details was requested with respect to a letting property

24 marzo 2023
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Risposta di Kurtis Property

Dear Tunji,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

Munyua Nganga has been of great help…

Munyua Nganga has been of great help with my property search! Couldn’t be more pleased with the support he has provided thus far!

Denise

24 marzo 2023
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Risposta di Kurtis Property

Dear Denise,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

Just called Kurtis Property and spoke…

Just called Kurtis Property and spoke to Moon.I m trying to find a dog friendly rental property ( wich is very difficult).Being a dog owner himself he was very sympathetic and promised to try his best in finding 'that one' that will suit me.At the end of the conversation l felt less anxious and more hopeful in finding something suitable.

24 marzo 2023
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Risposta di Kurtis Property

Dear Ioana,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

The new agent working there named Moon…

The new agent working there named Moon was very kind and very helpful. I would 100% recommend you.

24 marzo 2023
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Risposta di Kurtis Property

Dear Nida,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

Jerome and Charlie were extremely…

Jerome and Charlie were extremely helpful during my sale and purchase. They communicated well and always kept me update.

Thank you so much to the both of them

23 marzo 2023
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Risposta di Kurtis Property

Dear Dayna,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

Thanks Kurtis Property

Thanks Kurtis Property! A special thank to Munyna Naganga, he is polite and professional, after I missed the viewing appointment, he is still proactive and helpful to book me in. Great service!

22 marzo 2023
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Risposta di Kurtis Property

Dear Shirley,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

Kurtis = all good!

I have been letting out a property since around 2009. Only 2 different tenants. Of course there’s been issues over the years but I this is to be expected. Jackie has always been very friendly and helpful when issues have occurred and I have been promptly informed of repairs etc needed, which Jackie always sorted for me. I have been dealing with Paris more recently and she too has been very helpful. Kurtis recently sold the property on my behalf and Harvey and Jerome certainly deserve a mention for their good service and regular updates.

21 marzo 2023
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Risposta di Kurtis Property

Dear Jennifer,

Thank you for your feedback!

We are glad to hear you were happy with the service provided. Should you require our services again we will be more than happy to assist.

Kind regards,

Kurtis Team

Valutata 5 stelle su 5

New recruit Moon at Kurtis Property

New recruit Moon at Kurtis Property, Ilford, was direct, polite and professional.

21 marzo 2023
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Risposta di Kurtis Property

Dear Joe,

Thank you for your feedback!

We are glad to hear you were happy with the service provided.

Kind regards,

Kurtis Team

Valutata 1 stelle su 5

This managing agents don't do nothing but take your money…

this managing agents don't do nothing other then take your rent payment. have been waiting 17+ weeks for 2 leaks coming through my floor and ceiling and still nothing done. back and front door broken, rising damp, mold, condensation, vermin control (may i add i have tried to treat myself but to no end i cant treat inside of walls)
homeowner don't wanna pay for anything so kurtis just leave you to live in grim conditions.
I have only been renting the property for 7 months and been arguing to get the repairs done for 5 months. kurtis ain't a good landlord and leave you in poor conditions. constant false allegations and nothing ever completed.
avoid renting from this company at all costs

1 ottobre 2022
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Risposta di Kurtis Property

Dear Raquel,

We are sorry to read that you are not satisfied with the service that Kurtis are providing you, as you are aware there have been a few delays with rectifying your issues as the landlord wishes to use their own contractor and be provided with a few different quotations before proceeding, this is to make sure that the issues are dealt with correctly. As you have already been notified the heater issue & toilet issue (leak & condensation) have been booked in to be repaired and this has been arranged around your availability.

Now that the above has been arranged/dealt with, we hope moving forward you will have more confidence in us as your Managing Agents and you are happy in your property. At Kurtis we wish to have a good relationship with our tenants and hope that the best resolution is reached for all parties involved.

Thank you.

Valutata 1 stelle su 5

FLAT 15 HARTLEY COURT E11 2QG

We accepted tenancy on 28/01/22, since we have the following repairs and we have been ignored.

Kitchen door liver handle i repaired instead of you, as it's a fire door, and needs to closed when cooking, so couldn't wait for you as this would have been a fire hazard.

Bathroom bulb we replaced, even though you promised at time of viewing. It would have been a health & safety issue, as the landlord & agent have a duty of care.

Hot water issue still, you shared a video of diagnosing faults when I reported scolding hot water, and had requested an operation manual you said you would liase with landlord and previous tenant. This still remains outstanding.

Kitchen cooker not working (already shared video with you by my wife.

Kitchen extractor fan not working (already shared video with you by my wife.

These both remains outstanding.

Electric heater near front entrance door not working, if turned on it gives burning smell and sets off fire alarm, hence unusable. Remains outstanding.

Whb in the bathroom is cracked several places raised in the inventory, which you were given a copy of. Remains outstanding.

Main communal entrance door gets stuck doesn't operate with intercom button, we have had issues, and if you were not aware, class this email as a request. Hence outstanding.

This is a joint tenancy, and only been given One set of keys, request another set. Remains outstanding.

Some Windows are locked, and no window keys have been provided if not aware of then treat this email as a request. Hence outstanding.

Lack of heating in the kitchen treat this as a request if not aware, hence outstanding

Master bedroom window has gaps in between the frame, it was highlighted in the inventory which were sent, hence outstanding..

Master bedroom electric heater doesn't function properly, raised previously, and ignored hence outstanding.

Master bedroom door is not lockable, request for lockable lever, hence outstanding

Kitchen cooker housing unit legs raised at time of viewing, hence outstanding

Kitchen plinth missing raised at time of viewing, hence outstanding

Communal light to the stairs is not working, hence outstanding.

With no cooking facilities it's now costing money to purchase food, and the produce that we have bought will expire. With a young child this is unsustainable!!!

The lettings person refuses to take calls, and does not respond to emails, initially very friendly, but now unresponsive.

I welcome Kurtis property to contact me or my wife to resolve this issue now.

Or find us alternative accommodation with facilities that work.

9 febbraio 2023
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Valutata 5 stelle su 5

Excellent

Excellent, professional service. Would highly recommend

2 dicembre 2022
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Risposta di Kurtis Property

Thank you Michael, it has been a pleasure working with you.

Valutata 5 stelle su 5

They are very helpful

They are very helpful, I am very happy for there service, very friendly, quick work they do all the time ,

2 settembre 2022
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Risposta di Kurtis Property

Thank you for your kind words Dipankar, we look forward to continuing business with you!

Valutata 5 stelle su 5

Thanks Kurtis Property

Thanks Kurtis Property. We rented with you for 2 years and received a great service. Paris and Harvey are genuinely good people and have provided support all the up to the end of our tenancy. We found that their maintenance team were well skilled in carrying out general repairs even during the height of covid. I can't fault these guys one bit and would definitely recommend.

2 novembre 2022
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Risposta di Kurtis Property

Hi Steven,

Thank you for your kind words, it has been a pleasure working with you and wish you all the best in the future!

Valutata 5 stelle su 5

Excellent service from Kurtis Property

Excellent service from Kurtis Property, special thanks to Harvey Bennett

7 ottobre 2022
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Risposta di Kurtis Property

Hi Moni,

Thank you for the review, we look forward to working with you on further properties as and when they become available.

Valutata 5 stelle su 5

Harvey and his team are excellent to…

Harvey and his team are excellent to work with. I found them open and honest and a trustworthy agent which is often not the case with many others. I have not had great experience with guaranteed rent schemes in the past, but with Kurtis I see they do this very fairly for all parties involved and would recommend them highly.

19 ottobre 2022
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Risposta di Kurtis Property

Hi Shu,

Thank you for the kind words, greatly appreciated!

Valutata 5 stelle su 5

I have a property with Kurtis on the…

I have a property with Kurtis on the Guaranteed rent scheme.
I have been receiving excellent service from Harvey and his customers relation and professionalism has been satisfying. Quick responds to emails and matters. I would highly recommend Kurtis Properties to anyone wishing to rent out any of their property.

12 ottobre 2022
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Risposta di Kurtis Property

Hi Ayodele,

We appreciate the kind words and it has been a pleasure to work with you. We look forward to assisting you with any of your other properties.

Valutata 5 stelle su 5

Great letting agents especially Harvey…

Great letting agents especially Harvey Bennett for guarantee rent letting, my property is with Kurtis since March 2022, a pleasure to work with. Highly recommended Talat Malik

11 ottobre 2022
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Risposta di Kurtis Property

Hi Talat,

Thank you for the kind words, they are greatly appreciated!

Valutata 5 stelle su 5

Great letting agent, Harvey was excellent

Dealt with Harvey initially, honest, smooth and hassle free, would certainly use again.

6 settembre 2022
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Risposta di Kurtis Property

Hi James,

Thank you for the kind words, we look forward to working with you on this any other property that becomes available.

Valutata 5 stelle su 5

Gave my house on guaranteed rent scheme…

Gave my house on guaranteed rent scheme for a few years. Seamless process and simple.

Good communication with Harvey Bennet, who offered me the best honest price, and advice.

As a landlord would recommend.

26 settembre 2022
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Risposta di Kurtis Property

Hi Jewel, we appreciate the kind words and look forward to a fruitful relationship.

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