From entering the hospital to my discharge all of the staff were friendly and accommodating. When on call nothing was too difficult to ask staff for and no question, at any time, was too difficult to... Leggi di più
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Premises are bright & airy, very comfortable & immaculately clean. Waiting to see the consultant took longer than expected, some reading material there would’ve been good! Very friendly staff at... Leggi di più
Mr McGimpsey was first class. Very professional, pleasant and did an excellent job with both eyes. Anaesthetist very pleasant and good at his job. All nurses lovely and put me at ease right away.... Leggi di più
The Cardiac Consultant I saw was Professor Aaron Peace. He was extremely helpful, knowledgable and explained everything in detail. He had an excellent manner towards me which helped to put me at eas... Leggi di più
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Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 1% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The quality of the care was excellent…
The quality of the care was excellent in all aspects of my surgery.
The surgery carried out by Mr. Chan and his team was exceptional and the before and after care by all the staffwas outstanding.
Every person I met has me in mind
Every person I met has me in mind.
I was treated so kindly by the nursing staff and reception at Kingsbridge. Everything was explained and I had an opportunity to ask questions. Even when something couldn't be done, everything was explained and I was given options. I am so glad I went to Kingsbridge.
I was told I would receive my physio…
I was told I would receive my physio exercises by e mail . They did not arrive with me. I have phoned repeatedly and am brushed off with so called patient support team reply’s and ID codes but I have still not received my physio exercises which I am supposed to be doing several times daily.
The wait times on the phone are intolerable and I am getting angry and frustrated at not being able to speak with anyone who can help
Arranged surgery did not take place
I went for arranged surgery on Friday, and here I am on Monday still with a hernia. I hope I have not been discharged as I still need the surgery to be done. please follow up with your teams for reasons for the cancel of my surgery, I wasn't given any details. If I could give zero stars for my experience I would. Sat in a pod for the best part of 5 hours, until told that the surgeons list was done?
Very friendly helpful efficient staff
Very friendly helpful efficient staff. From the security man receptionist catering staff nurses and doctors. Explained everything that was happening in advance. Very attentive from start to finish. Couldn’t do enough for me.
Found it was very busy
Found it was very busy. Sitting outside in a narrow corridor with lots of other people and the computer eye tests being completed in the same corridor plus lots consultants and staff constantly moving along the corridor was overwhelming and stressful.
Very Useful Review
The meeting went very well. I was informed in language I could understand exactly the present condition of my spine. The Surgeon followed up on the meeting by providing me with a note of the meeting - very much appreciated. I was also shown pictures of my spine. This helped explain to me where the pain in my back and legs was coming from.
My Experience at Knightsbridge Hospital, Ballykelly
Very efficient and pleasant staff from start to finish. The only problem that I had was the waiting at the start. My appointment was 7.30am and I was shown into a cubicle right away and told a nurse would be with me shortly. 40 minutes later a very pleasant nurse appeared shortly followed by a pleasant anaesthetist who prepared me and took me into the theatre. Surgeon Mr Arakzai - another pleasant gentleman-performed my operation and I left the building @10am. Except for the long wait at the beginning everything was perfect.
I was taken on time
I was taken on time. The nurse made me comfortable and reassured me. She worked confidently on me and answered all my questions. I felt well looked after
Couldn’t be faulted
Everything went like clockwork, all very caring staff. Fantastic experience
Successful appointment experience
I found the staff very friendly and made us feel at ease, from the shuttle driver from the car park to the hospital car park gate guy and receptionist, who were all prepared to answer our questions about how car parking/management would work for us on the day of surgery, opening time of shuttles etc. The nurses were very nice and kind. The anaesthetic was thorough, informative and pleasant. We feel it was a helpful preparation for the upcoming operation appointment in a place we had not been to before.
A simply superb experience from checkin…
A simply superb experience from checkin at reception to the absolutely wonderful Lynsey.
Linda & Julie were also amazing in how they cared for me.
Appointment went well for pre-op…
Appointment went well for pre-op assessment.
All staff extremely helpful. No long waiting time.
Seen almost immediately on entering the hospital
Would definitely recommend Kingsbridge Private
Hospital for their care and help. Have used their
services on several occasions and have always been
extremely happy with the results.
ECG, Echo and bloods
My appointments were on time and carried out very professionally by highly skilled staff who explained everything and were very friendly, polite and helpful.
ENT examination
The Doctor was very through and took the time to explain the examination process.
No Waiting.
I was taken at the appointment time no waiting. Each person I saw was pleasant, courteous and understanding.
Appointment exactly on time no waiting…
Appointment exactly on time no waiting in crowded waiting room. The Consultant was very personable he explained my condition and listened to me and answered my queries and all in an easily understood manner.
Really smooth process
A great experience!
Nothing was too much trouble! A great experience at all levels, from admission,prep, surgery, through an unexpected overnight stay to discharge. Everything went so smoothly, this is a well-oiled machine and the staff are fantastic. Thank you so much for making my experience so easy and troublefree! KPH sets the standard for private healthcare, highly recommended!!
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