Keystone Property Finance Recensioni 

141
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TrustScore 4.5 su 5

4,5

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Mark Grogan - Truly the best BDM in the industry! Working with Keystone has always been a pleasure and over the years we have placed some fantastic cases that I do not believe other lenders on th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We've used Keystone quite a lot over the years, the latest case was a btl remortgage for a portfolio landlord client for a flat above a night club. We raised the enquiry with our BDM Alan Luther, who... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

There are many good points to Keystone. Broad criteria and can do many cases other lenders will not, very good BDM in Mark Grogan - but when it comes to processing and updates - this needs to be massi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Matt Osbourne when out of his way to get this deal over line, although at first the case didn't exactly fit criteria, but due to the strength of the case Matt & Moises presented the case to the senior... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Erogatore di crediti ipotecari

Scritti dall'azienda

Keystone Property Finance is an intermediary-only, specialist buy to let lender owned by The Property Business Group.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

141 recensioni

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Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(141)

12 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Had a great experience using Keystone…

Had a great experience using Keystone Property Finance for the first time. It was quite a complex case outside of criteria for most high street lenders but Keystone came to the rescue. A special mention to Mark Hindmarsh who held my hand throughout the case.

16 gennaio 2024
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Risposta di Keystone Property Finance

Hi Cynthia, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Mark H. We look forward to assisting with any future BTL cases you may have.

Valutata 5 stelle su 5

Excellent Service easy underwriting and…

Excellent Service easy underwriting and process from start to finish

2 gennaio 2024
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Risposta di Keystone Property Finance

Hi Khurram, thank you for your review. We are delighted that you were pleased with our service. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Recent experience with new cases !

With some recent new cases, I had brilliant support from the packaging team and the BDM,

Have a good in-house system that works well, and access to a case handler makes it much easier to resolve case-related matters.

1 novembre 2023
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Risposta di Keystone Property Finance

Good afternoon, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to the relevant teams and look forward to assisting you with any future buy to let cases you may have.

Valutata 5 stelle su 5

A huge thank-you to Mark Hindmarsh and…

A huge thank-you to Mark Hindmarsh and the team at Keystone mortgages in getting a complex re-mortgage over the line.

4 dicembre 2023
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Risposta di Keystone Property Finance

Hi Amit, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Mark H and the rest of the team that worked on this case. We look forward to assisting with any future BTL cases you may have.

Valutata 4 stelle su 5

Keystone area lender looking to deliver.

Keystone are a specialised lender who pull out all the stops to get a case over the line & offering a good service via the back office & through the Business Development Managers

21 dicembre 2023
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Risposta di Keystone Property Finance

Hi Libby, thank you for your review. We are delighted that you were pleased with our service. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Best BDM within the firm

contact the admin and sort out whatever need at any time is very easy. they actioned very efficiently. and also BDM is very helpful if any doubt on how we need to provide details. Our BDM Simon's work is highly recommendable.

28 novembre 2023
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Risposta di Keystone Property Finance

Hi Karthigesu, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Simon. We look forward to assisting with any future BTL cases you may have.

Valutata 5 stelle su 5

Great service for Intermediaries!

I just wanted to say a massive thank you to Mark Deboo who kindly assisted me with an extremely challenging and stressful case that was put in jeopardy by a negligent solicitor. Mark's support in getting the case to completion (finally!) was truly brilliant and I am so grateful for his interventions in pushing things though for this client.

8 dicembre 2023
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Risposta di Keystone Property Finance

Hi Susannah, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Mark Deboo. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Excellent support and guidance to…

Excellent support and guidance to assist with multiple complex cases for a portfolio landlord. Excellent business support from Mat Osborn and Phillip Spacey. Very responsive to queries and excellent real life approach to underwriting and reviewing the cases.

30 novembre 2023
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Risposta di Keystone Property Finance

Hi Sarah, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Mat and Phillip. We look forward to assisting with any future BTL cases you may have.

Valutata 5 stelle su 5

Amazing Service

The experience from start to finish was very smooth. Very impressed with timescales and quickly and effortlessly the case was offered. I would definitely recommend to other brokers. Especially Simon the BDM is great help and kept an eye on the case from start to finish.

14 novembre 2023
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Risposta di Keystone Property Finance

Hi Kirijan, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Simon. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Excellent and smooth communication from…

Excellent and smooth communication from all the team. My BDM Moises Cruickshank highly experienced and he is always getting back to me no matter the query, The support offered by the team was very good throughout the process.

10 novembre 2023
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Risposta di Keystone Property Finance

Hi Bachar, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to Moises and look forward to assisting you with any future buy to let cases you may have.

Valutata 5 stelle su 5

Good coms from start to fisnish

Good coms from start to fisnish. Broker portal is easy to use

6 novembre 2023
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Risposta di Keystone Property Finance

Hi Clair, thank you for your review. We are delighted that you were pleased with our communications and broker portal. We look forward to assisting with any future BTL cases you may have.

Valutata 5 stelle su 5

My whole application journey was made…

My whole application journey was made effortless thanks to the attentive employees at Keystone, in particular my BDM - Simon Jones, who was knowledgeable and supportive throughout the application process. 5 star service from start to finish!

19 ottobre 2023
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Risposta di Keystone Property Finance

Hi Dean, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to those involved as well as Simon. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Placed a difficult case, with a successful result!

Placed a difficult and very specialist case with Keystone. Simon was excellent from start to finish and always on hand to help. Great result for all! Thanks

17 ottobre 2023
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Risposta di Keystone Property Finance

Hi Amar, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to Simon and look forward to assisting you with any future buy to let cases you may have.

Valutata 5 stelle su 5

5 Stars

I had a rather complex case, and I had previously been turned down by another lender. It was certainly not a straightforward case, and I was feeling quite discouraged. However, my experience with Keystone was a game-changer.
In particular, I had the pleasure of working with Simon, who was nothing short of brilliant. His dedication and expertise were truly impressive.
Thanks to Simon and the entire Keystone team, I was not only able to secure the mortgage that had seemed out of reach before.

4 ottobre 2023
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Risposta di Keystone Property Finance

Hi Kamil, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Simon. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Just had my 1st completion with…

Just had my 1st completion with Keystone and was a very positive experience. Simon Jones our BDM has been brilliant. He constantly keeps us posted on criteria and rate changes & is always on hand for any case specific enquiries we have. With Simon's support I would not hesitate to continue using Keystone for my clients.

3 ottobre 2023
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Risposta di Keystone Property Finance

Hi William, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to Simon and look forward to assisting you with any future buy to let cases you may have.

Valutata 5 stelle su 5

Good service all the way through.

29 settembre 2023
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Risposta di Keystone Property Finance

Hi Jon, thank you for your review. We are delighted that you were pleased with our service and we look forward to assisting with another case soon.

Valutata 5 stelle su 5

Thank You!

Just wanted to say a HUGE thank you to the team at Keystone, they went above and beyond to support the completion of one of my most recent cases.

Specifically Mark Grogan, Phillip Spacey, Phil Riches and Ryan Kirby I look forward to working with you all again in the future!

Looking for ways to make the case fit rather then throw it out which is a breath of fresh air in the current climate!

14 settembre 2023
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Risposta di Keystone Property Finance

Hi Levi, thank you very much for taking the time to leave Keystone a wonderful review. We’ll pass on your comments to Mark G, Phillip, Phil and Ryan and look forward to assisting you with any future buy to let cases you may have.

Valutata 5 stelle su 5

As a mortgage advisor

As a mortgage advisor, I deal with lenders day in and out, and I always find the staff at Keystone willing to help and on the ball. They go out of their way to ensure that the case is over the line, and a special shout out to my BDM Alan Luther who is incredibly supportive and helpful.

18 settembre 2023
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Risposta di Keystone Property Finance

Hi Megan, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Alan. We look forward to assisting with another case soon.

Valutata 5 stelle su 5

Katie on the Sales Line on…

I spoke to Katie on the Sales Line on the 4th August to discuss an unusual property on which a client wanted to arrange a buy to let mortgage. I needed a good indication either way as to whether the property was suitable security rather than submit it and "see what happens". Katie took a lot of time and trouble to look at the property on street view so that she understood the issue. This was so useful as I did not want to waste anyone's time submitting an application if it was going to fail.

4 agosto 2023
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Risposta di Keystone Property Finance

Hi Carol, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Katie. We look forward to assisting with any future BTL cases you may have.

Valutata 5 stelle su 5

common-sense approach to complex applications is brilliant

Excellent communication from start to finish from all the team. My BDM Simon is always swift to respond to initial enquiries and queries throughout any application I have had. Their ability to use a common-sense approach to complex applications is brilliant.

31 agosto 2023
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Risposta di Keystone Property Finance

Hi Stacey, thank you for your review. We are delighted that you were pleased with our service and will pass on your comments to Simon. We look forward to assisting with another case soon.

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