Had my fibre connection installed today. It was a tricky job getting the cable to the lower ground, but the engineer Carl was amazing, patiently problem solving and installing everything cleanly. Coul... Leggi di più
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The Engineer named Ilker was brilliant - professional, punctual, polite and friendly. The BT wifi line was working at about 2% and Ilker had to investigate wiring on 3 floors and outside to find out... Leggi di più
Kelly group driver drove aggressively and intimidated me, driving so close to me whilst doing 50mph, baby in back of car. Looking at other reviews explains a lot.
Our WiFi went down on Weds and it was established straight away that the problem was outside, EE told us on Fri afternoon that Open reach would attend on Monday which was disappointing. Then open reac... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
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Actually rang me to let me know what…
Actually rang me to let me know what was happening.
Hossain
Hossain. Was a very helpful and very quick at fixing my broadband. He was really polite and his customer service was excellent. I was very happy with his service.
Great installation by Reside
Big shoutout to Reside. His installation was very neat and tidy, he asked me where I would like components mounted in my property, and on top of this, was very nice to chat with whilst he worked. My new internet is working perfectly. Big thanks to him for his great work.
Great engineer
The engineer arrived on time and was very polite and helpful. He checked multiple things to ensure he found the cause of the problem with our broadband and explained clearly what was wrong and what he'd done to rectify it. We were reassured and Charlie said we could contact him if we had any further problems. Very impressed with the service he gave us.
Hossain
Hossain - service is excellent and also behaviour were also good.
Hussain is so efficient and very…
Hussain is so efficient and very helpful, he knows what he is doing and very respectful.
Hossain was very professional and…
Hossain was very professional and helpful during the service
Absolutely spot on fixed my broadband…
Absolutely spot on fixed my broadband problem straight away top quality highly respected 5* cheers bud
Engineers name is Andrew tomlinson
Abdul quickly solved an issue caused by…
Abdul quickly solved an issue caused by another engineer
Normunds knowledge was outstanding.
Normunds knowledge was outstanding he was able to explain in plain english exactly how the system worked and why people can have issues. To conclude he is the best engineer we have ever had in our home.
Charlie Shoesmith fixed my broadband
Charlie Shoesmith fixed my broadband!
A very kind and polite young man, Charlie not only found and fixed the problem, he went out of his way to try and assure that it remains fixed. Top chap!
Wow fabulous job done by Andrew so…
Wow fabulous job done by Andrew so helpful
Charlie Shoesmith helped resolve an…
Charlie Shoesmith helped resolve an ongoing issue that the previous engineer was unable to resolve. Very happy with his service.
Amazing service by Abdul today
Amazing service by Abdul today, was told my internet would go live last week and no internet since, even though another engineer was sent out to check the line. Very efficient and got my broadband connection online.
Hussain
Hussain
Very hard working Engineer and try to solving the problem. Very helpful
Brandon diagnosed and fixed the comm's…
Brandon diagnosed and fixed the comm's issue very quickly. Extremely helpful.
Hossain was very pleasant and patient…
Hossain was very pleasant and patient and did a good job.
Just the person you need!
Very kind and polite person who knows his stuff. Even came 1 day ahead of schedule to resolve the issue.
Charlie shoesmith helped install our…
Charlie shoesmith helped install our sky internet and helped with setting up the sky puck and how to use it. Very happy the service
The scummiest company I’ve ever worked…
The scummiest company I’ve ever worked for
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