Had my fibre connection installed today. It was a tricky job getting the cable to the lower ground, but the engineer Carl was amazing, patiently problem solving and installing everything cleanly. Coul... Leggi di più
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The Engineer named Ilker was brilliant - professional, punctual, polite and friendly. The BT wifi line was working at about 2% and Ilker had to investigate wiring on 3 floors and outside to find out... Leggi di più
Kelly group driver drove aggressively and intimidated me, driving so close to me whilst doing 50mph, baby in back of car. Looking at other reviews explains a lot.
Our WiFi went down on Weds and it was established straight away that the problem was outside, EE told us on Fri afternoon that Open reach would attend on Monday which was disappointing. Then open reac... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Informazioni di contatto
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The Engineer who attended my property…
The Engineer who attended my property to examine an intermittent Internet fault was polite, friendly, and professional. He gave me clear explanation of what he was doing on the results. Before leaving, he advised how to contact him for seven days following his visit.
Hassain is professional
Hassain is professional. He was helpful. Thanks
Success
Service came during scheduled window. Tech kept me updated on the progress of the fix, which was more complicated than originally thought. Ultimately my internet was restored.
Abdul was really good and diagnosed my…
Abdul was really good and diagnosed my problem super quickly and professionally
The engineer did an excellent job!!
The engineer did an excellent job and fixed our internet. Was very polite and courteous. Would highly recommend.
Hossain is polite and professional
Hossain is polite and professional. He was helpful. Thankshoss
Abdul was amazing he fixed the problem…
Abdul was amazing he fixed the problem in a matter of minutes and was very patient when explaining the issue
Engineer Andrew came and contacted me…
Engineer Andrew came and contacted me before arriving and very polite and very professional explained everything that he was doing regarding my internet service and went above and beyond with information and keeping me informed definitely a credit to his company
Charlie shoesmith came and fixed my BB…
Charlie shoesmith came and fixed my BB and got my speeds back to way better than they ever were before. Thank you very much would recommend to anyone
Great service today from Andrew…
Great service today from Andrew Tomlinson 😊 After ongoing problems with my WiFi service Andrew solved these quickly and efficiently.
Hossain did a great job!
Normunds
Normunds. What a great guy. He delivered a 5* service. There was no WIFI at all to the rental property I have just moved into, which I didn't know. Infact, there were no wires behind the socket for the Openreach/BT line at all which is why my new SKY Broadband box wouldn't work. Normunds was at my property for over 2 hours and moved my connection point to the lounge and did a very tidy job inside and out with new wiring. Top, top job and a superb employee for the company. John
Hussain he was amazing outstanding…
Hussain he was amazing outstanding work. Thank u so much
Abdul came today fixed my internet was…
Abdul came today fixed my internet was very quick easy, professional and reliable back and running in no time!!
Great service from Kelly group
Great service from Kelly group, especially Andrew who attended our home, very polite and professional, arrived prompt too.
Charlie Shoesmith did a brilliant job…
Charlie Shoesmith did a brilliant job getting us back up and running with our internet. Thank you Charlie!
Thanks Ben Ransome broadband now fixed…
Thanks Ben Ransome broadband now fixed 👍 🙌
Brilliant Engineer
Your Engineer, Andrew Tomlinson, was brilliant! He was courteous, friendly, very professional & explained everything to me!
Charlie Shoesmith did a great job
Charlie Shoesmith did a great job, very pleasant and efficient
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