rung kennel club because our young labrador had eaten some blu tak and needed vet treatment.Lorna informed us that things like this usually involve labs sent us claim forms and received help towards t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Spoke to Julia today who helped me tremendously to fill in claims form as I’m totally new to Pet Insurance and was given 5 weeks free through our breeder. Unfortunately our little 9 week old puppy dev... Leggi di più
L'azienda ha risposto
Judith helped me trace my policy which i had mislaid in my computer files and was very empathetic. She then e mailed me a copy. Very professional very kind which was helpful as I had just unfortunatel... Leggi di più
L'azienda ha risposto
It was nice to actually speak to a human. Jenny listened, understood what we were after and did everything that she could to assist us. We believe many companies are losing out on good customer servic... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Informazioni di contatto
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Regno Unito
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Eccellente
3K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Any claims wee processed very quickly
Any claims wee processed very quickly. Staff I dealt with were very polite and understanding, which is important when you are worried about your pet.
3 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello VALERIE SADDINGTON
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Very helpful
Very helpful, understood our query and sorted it quickly and efficiently
9 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello John Digby
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Call was answered quickly,
Call was answered quickly,
my query was dealt with efficiently in one informative conversation,
excellent !
9 luglio 2026
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Risposta di Royal Kennel Club Pet Insurance
Hello J A Collier
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Risposta di Royal Kennel Club Pet Insurance
Hello Mrs K Wegg,
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Stella
Customer Service Team
Very knowledgeable
Very knowledgeable, friendly member of the team.
8 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Tracy Beamand,
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Stella
Customer Service Team
Brilliant customer service from Andrea…
Brilliant customer service from Andrea she was very helpful, friendly and informative
Thank you
7 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Georgina Beddow,
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found Andrea's services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Stella
Customer Service Team
Great service
I have now needed to phone the company on two occasions for advice, both times receiving excellent service. Charlotte who I spoke to today was friendly, polite and informative and was able to answer all my questions to my complete satisfaction.
7 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Karen Elvans,
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with Charlotte, she will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Stella
Customer Service Team
I have been with the Kennel Club for…
I have been with the Kennel Club for many years and always find them easy to deal with.
30 aprile 2026
Risposta di Royal Kennel Club Pet Insurance
Hello Mark Earle
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Very knowledgeable
Lorna was, super helpful and very knowledgeable and able to answer my query in full.
6 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Amanda Mitchell
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to Lorna and the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Great customer service
I needed to make a couple of amendments to my policy and this was done by Jenny quickly and accurately. She was extremely helpful at all times and ensured I was happy with everything. Customer service at its best!
6 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello customer Phil
I am so pleased to hear that you have had a 5 star experience with Jenny. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Risposta di Royal Kennel Club Pet Insurance
Hello Victoria Dolin
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
They just made it easy
They just made it easy. Polite, professional what's not to like.
28 aprile 2026
Risposta di Royal Kennel Club Pet Insurance
Hello Cynthia Wilkinson
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Ready to help
Always ready to give you the information required caring and sympathetic
3 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello James Farley
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Claiming for the first time
Called several times today to discuss a new and quickly evolving claim and was treated with respect and patience each time, knowledgable
and reassuring customer service, thankyou for you kindness and patience at a difficult time
3 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Rhona Addison-Smyth
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
An asset to the company.
I got myself worried as I accidentally cancelled the monthly payments. I have been dealing with my elderly mom, who has dementia. I'm running around a lot and was cancelling stuff online. Thankfully the company sent me emails. I rang this morning and the lady was so understanding bless her. I spoke about my situation and she helped me to sort it all out. She is an asset to your team in customer service. Thank you once again.
3 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Jay
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Absolutely brilliant service
Absolutely brilliant service, Adam was so professional & very caring, thank you so much for the help etc you gave to today it’s so very much appreciated 🥰
3 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Lesley Mccourt
I am so pleased to hear that you have had a 5 star experience with Adam. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Jenny was very patient and took her…
Jenny was very patient and took her time to understand- then gave me great support in what to do next- she followed up with an email to ensure I had everything to make a claim.
Thankyou Jenny
1 luglio 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Dan Daly
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure Jenny is aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Customer service was very helpfull when…
Customer service was very helpfull when i cald two sort out the misstake out that i had on papper work
4 giugno 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello James Baird
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. The team will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Spoke with the lovely Michael about my…
Spoke with the lovely Michael about my dogs potential alapecia he was helpful and reassuring very professional
30 giugno 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Jordan Mackay
Thank you so much for taking the time to leave us a positive review. I’m so glad to hear you found Michael helpful and professional. We’re sure you’ll continue to experience our fantastic service when you need us.
Please let us know if you have any questions in future and we’ll be happy to help.
Kind regards
Shane
Customer Service Team
Very helpful/ professional/ great…
Very helpful/ professional/ great advice and very patient .
30 giugno 2026
Non scritta su invito
Risposta di Royal Kennel Club Pet Insurance
Hello Carolann Mclaughlin
I’m so pleased to hear you had a 5-star experience with us. We really appreciate the time you’ve taken to leave such a positive review.
I’ll pass your feedback to Michelle. I know she’ll be delighted.
Please let us know if we can be of any further assistance.
Kind regards
Shane
Customer Service Team
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