This was an incredibly stressful experience from start to finish. We strongly recommend allow extra time as location is not very close to airport. The 'car park' (it's a field) is in Denham, which is... Leggi di più
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I really like jumbo parking, I use them every time I fly from Heathrow, the price is so reasonable and the transfers have been smooth. Kindly waited patiently for me when my flight was a bit late so I... Leggi di più
Great location outside of the ULEZ. Ferried to my chosen terminal then picked up at the end of the trip. What's not to like. And without beating around the bush, considerably less expensive than parki... Leggi di più
Good location, good service, friendly staff. Allow extra time as location is not very close to airport. Only issue i have is the uncomfortable seats in the shuttle bus. Other than that, great service
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Left my car for 26 days without any problems
Left my car for 26 days , paid under £100, the parking itself is a bit far from Heathrow airport itself but you cant complain considering the prise you pay ! My car had no damage or any problem during the period left at the car park . So over all i would recommend Jumbo parking 100% if you are on a budget and want to pay as less as possible
The staff were super friendly and…
The staff were super friendly and helpful! The price is very reasonable, and even though the car park is a little further from the airport, the transfer was quick and efficient. We had a great experience and I highly recommend them! ⭐⭐⭐⭐⭐
Great customer service
Great customer service, I was very pleased with their services , sooner as we landed they were happy to come a picked us even we were early than the time we supposed to be picked up and my car was ready to drive off. Thank you
No response to any of my emails
Had to cancel due to family illness. Requested a refund but didn’t receive any response to my emails. Had to dispute this via my bank using their dispute process and my bank then refunded me. Suggest anyone else who has a similar experience does the same.
This con company Jumbo Parking should…
This con company Jumbo Parking should not be trusted. Their shuttle services are so poor and the passengers are not insured. The drivers are unsafe and your life is in danger to save few quid. Avoid this place. BW Dr K
First time using these guys so all I…
First time using these guys so all I had to go on was peoples reviews and I was not dissapointed. From the initial contact to saying I was on the way to when I got picked up after my holiday, they were faultless. Clear instructions on where to go for drop off and pick up and the price was very reasonable. I have already booked with you again for my next holiday in 8 weeks time!
Smooth booking process and reliable service
The booking process was smooth and reliable service. I will park with Jumbo again. 👍👍👍
Would give 0 star review if this was…
Would give 0 star review if this was possible
Absolutely appalling service –I would never use Jumbo Parking again
Our experience with Jumbo Parking was extremely poor, particularly when we returned following major disruption to our journey.
Despite having paid for the parking service, we were charged additional money and, when our group of 11 passengers arrived at Heathrow, Jumbo Parking collected only 2 passengers and 2 bags, telling us they were “too busy” to collect the rest.
This left the remainder of our group waiting at Heathrow with our luggage and 5 young children.
To make matters worse, after collecting our vehicle we then had to drive ourselves from Jumbo Parking back towards Heathrow approximately 14 miles to collect the family members and children they had left behind.
This completely defeats the purpose of paying for an airport parking service with transfers. After a heavily disrupted international journey, the last thing a family should have to do is organise its own rescue operation because the parking provider says it is too busy.
I would never book Jumbo Parking again and could not recommend them to anyone, particularly families or larger groups who need to be able to rely on the advertised transfer service.
I have retained emails, messages and invoices documenting what happened and can provide them as evidence if required.
Fantastic Jumbo parking
Great customer service and care, with reassuring and concise instructions when picking up from the airport. Fantastic value for money. Amazing, thank you.
This is a good company to use.
This is a good company to use.
We were going on holiday for 4 weeks to usa, which meant parking at Heathrow was SO expensive....we found Jumbo Parking and their prices were very good. It only cost us £125 in August, peak holiday time.
We arrived at 4am to their location, our car was parked for us and we had previously arranged to keep our keys, then was taken by shuttle to Heathrow. On return we rang them when waiting for luggage, then went to the collection point at our terminal and the driver was there within 20-25 minutes.
It was a good experience and would highly recommend them and use again.
Yes its 20 minutes away from Heathrow, and not all hard surface parking but it is where drop off and collection is. My car was absolutely fine the whole time there.
8/10 great 👍
I had good experience considering seen…
I had good experience considering seen some bad reviews but I am sure would use again for future bookings
Great car park
Easy to find and easy to use. Staff are friendly. No problems
DON’T USE THESE COWBOYS
Linked to a company called M Max Ltd who I hope has more integrity than this company who I have been chasing since February for a refund on a parking booking for December. All the muppet at the end of the phone says “send an email”, how many times does one have to email to get a reimbursement then they have the audacity to charge £15 admin fee what admin, I charge £30 an hour maybe I need to bill M Max Ltd for my time.
Very poor shuttle does not run every…
Very poor shuttle does not run every 15-20 mins as stated I waited 45 mins and then was half hour journey to the terminal and on return waited over an hour and journey back full bashed up van full seatbelts that did not work luggage only
Just fit was asked to out on laps and no suitable child seating car came back with metal debris banging on the bottom as driving and also covered in webs and spiders
Generally ok
All in all ok, not great but ok, but you have to balance it with the competitive price they charge. A bit out of the way with around 25 mins to get to airport, a bit of hanging around on the way out waiting for the transport and on the way back needing to go to long term carpark by bus to meet drivers rather than being picked up from terminal. Is the messing about worth the saving ? probably yes.
Van turned up well over an hour later…
Van turned up well over an hour later than they said. When I asked about it, the guy just shrugged and acted like it was my problem for expecting them to be on time. No apology, no explanation, just dismissive.
The vans are tiny and feel really cheap. Barely any space inside, you’re basically squashed in with your bags. For the price, you’d expect something a bit more decent.
Also, the seatbelts are a nightmare. They’re so short and in such a weird position that it’s actually hard to put them on properly. Felt unsafe the whole ride.
The pickup/drop-off spot didn’t help either. It was some random location with barely any signage, in a parking area that looked pretty unsafe – poorly lit and sketchy, especially at night. Trying to find it with luggage was a pain.
Customer service was poor from start to finish. No one seemed bothered about helping or explaining anything, and questions were met with short, unhelpful answers.
Honestly wouldn’t use them again. Late, no customer care, uncomfortable vans, and a dodgy pickup point.
Good value for long duration parking…
Good value for long duration parking reasonably close to Heathrow. Service provided was as described, transfer to and from terminal was relatively straightforward and as described in instructions provided on booking
Great experience and will use their…
Great experience and will use their services again.
Excellent service and punctuality
Excellent service and punctuality. Saif was very helpful and respectful, comfortably manage all the passengers without any delays.
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