very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... Leggi di più
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I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... Leggi di più
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Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... Leggi di più
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Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... Leggi di più
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As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.
Scritti dall'azienda

All Our Vehicles Are John Clark Approved

Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, Regno Unito
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Colin and Julie we fantastic and accommodate to my needs and we're excellent with outstanding customer service.

Risposta di John Clark Motor Group - John Clark Mini Tayside
Matthew, Laura and the rest of the team at Mini went above and beyond, making sure that I was happy with everything to do with my car. Everything went smoothly all thanks to them.

Risposta di John Clark Motor Group - John Clark Mini Tayside

Risposta di John Clark Motor Group - John Clark Mini Tayside
I returned to John Clark Mini Tayside after purchasing my vehicle a couple years prior. I was advised by the sales representative at the time of purchase that it included a service plan via John Clark (not Mini). Therefore I made the 160 mile round trip, driving past at least 2 closer Mini garages en route. Whilst there I decided to look at a new vehicle. Here I was advised that the sales representative I had bought my car from was known to be inconsistent with their paperwork and as such there wasn’t an active service plan in place, but I was offered a free service if I ordered a car. I was happy with the deal I was offered on a new car, and placed an order. Unfortunately I have had to cancel the order. Understandably, John Clark wished to recoup the cost of the service. Unfortunately the sales representative inflated the price of the service to reclaim a higher amount. Only because I had a text from the service department was I able to pay the correct price. I just wanted to highlight here the dishonesty that I have experienced, which is extremely disappointing. I have since bought a car elsewhere.
Matthew Mitchell salesman very helpful in getting all the information we needed very quickly

Risposta di John Clark Motor Group - John Clark Mini Tayside
Purchased new car from factory to Dundee Mini branch. Brian and Colin kept myself updated on the progress of delivery
Online Paperwork simple to do in the comfort of own home guided by Brian
Car was collected by myself a week earlier than originally thought with my plate on it.
Well happy with my new car
Thank you to Brian and Colin

Risposta di John Clark Motor Group - John Clark Mini Tayside
Great service from Brian. Really helpful throughout and love my new car.

Risposta di John Clark Motor Group - John Clark Mini Tayside
Superb experience with mini dundee.
Colin and Julia from sale to pickup have been excellent.
Would highly recommend you buy your mini from these guys.

Risposta di John Clark Motor Group - John Clark Mini Tayside
I am over the moon with my new car. Great customer service to all the team but especially Julie Patullo who helped me get my dream car so quickly. Everything was so easy from start to finish and I couldn’t believe I was getting my car within three days. I would definitely recommend John Clark Tayside to my friends and family.

Risposta di John Clark Motor Group - John Clark Mini Tayside
Sales staff especially Brian were extremely helpful at all parts of the purchase of my new car and even afterwards if I have any questions.

Risposta di John Clark Motor Group - John Clark Mini Tayside
Brian the salesman took time to explain the car and set up the profile. We also went fir a shirt drive as I was apprehensive moving from a manual to an automatic, very helpful.

Risposta di John Clark Motor Group - John Clark Mini Tayside
From start to finish the experience was a pleasure. Julie and Matthew were incredibly polite, helpful, informative and professional.

Risposta di John Clark Motor Group - John Clark Mini Tayside
Excellent service! Talked through all my options, found something perfect for my needs and the whole process was complete in less than a week, totally hassle free!

Risposta di John Clark Motor Group - John Clark Mini Tayside
Fantastic service through out the sale and great staff

Risposta di John Clark Motor Group - John Clark Mini Tayside
Julie was very helpful and calm and knowledgeable

Risposta di John Clark Motor Group - John Clark Mini Tayside
Julie was very helpful and made the buying experience great. She made us feel valued and listened to our needs when looking for a car.

Risposta di John Clark Motor Group - John Clark Mini Tayside
Our salesman Matthew

Risposta di John Clark Motor Group - John Clark Mini Tayside
Delighted with the car !
Some initial difficulties paying for the car as given the wrong account information . However sorted out quite quickly.
After that everything went smoothly .

Risposta di John Clark Motor Group - John Clark Mini Tayside

Risposta di John Clark Motor Group - John Clark Mini Tayside
Went out of their way to help with delivery of my car. Matthew, who delivered my car, was especially helpful and even though it was at the end of his working day, he took his time to show me some changes. Though there was initially an issue getting through to change my service plan, Val, at the service desk, was also very helpful and had a lovely personality. It makes such a change to be treated so nicely. Well done Mini Tayside

Risposta di John Clark Motor Group - John Clark Mini Tayside
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