From the moment I placed my order to the delivery, I’ve been very impressed with Stompa’s customer service. I emailed Kate to ask if my delivery could be delayed, and she responded quickly and arrange... Leggi di più
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Wasn't best pleased to be advised by text that the delivery would be in the morning and having to call on the day to be told it was an afternoon delivery. That being said the guy who delivered and ass... Leggi di più
Excellent service, kept us posted on date and time of arrival and assembly of bunk beds and trundle bed was quick and efficient. Very pleased thank you ☺️
You arrived on time, very friendly and respectful of my home. The bunk beds were made and the team left. I do not understand why they put together a damaged kit or did they damage it? I am left wi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Jade home assembly specialists. Our furniture fitters build your home assembly so you can relax & enjoy a professional finish in your home.
Informazioni di contatto
Regno Unito
- www.jadehomeassembly.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The guys arrived within the timescales…
The guys arrived within the timescales promised and were quick, efficient, friendly and professional.

Risposta di Jade Home Assembly
Superb service
I received a call and hour before delivery which meant i didn't have to take to much time off work. The guys delivering/fitting my wardrobe were polite pleasant and did a lovely job. Taking all of their rubbish away once finished.

Risposta di Jade Home Assembly
Love the wardrobe
Love the wardrobe - well worth the money 😀
The guys who built it were professional and very helpful… thank you

Risposta di Jade Home Assembly
The delivery and building were superb
The delivery and building were superb. Friendly and courteous personnel.

Risposta di Jade Home Assembly
Do not use this company
It wasn't my choice to use them, the furniture company decided to use them. They won't respond to any texts, no webpage, no response to emails. Only able to send messages to them via the furniture company. They claim they called, and left a voice mail about my deliver - I have no voicemail so they clearly did not call. Promised delivery time was not kept. I ordered the bed over a month ago and still no sign of it ever being delivered. Will do a chargeback to the furniture company and will buy something else somewhere else.

Risposta di Jade Home Assembly
Alexo was efficient, professional and friendly
Alexo was friendly, polite and helpful. He did a great job putting together a high sleeper, small double and bookcase, and navigated parking issues with nothing but positivity. Great service.

Risposta di Jade Home Assembly
Alexo was amazing
Alexo was amazing, put together our bunk beds very efficiently.
Very tidy and polite.
Thank you

Risposta di Jade Home Assembly
I had some damage to my new cot
I had some damage to my new cot, so a replacement part was sent out for the damaged side. Kai did an amazing job at replacing this. he was quick, efficient, and really pleasant to talk to. I would highly recommend him.

Risposta di Jade Home Assembly
SO Slow and TERRIBLE communication.
I ordered a Silver Cross cot and changing table for my baby at the beginning of February. Jade Home Assembly have still not delivered it. They send you a text with a date, and if you cannot make it, they send you another random date (weeks later). According to their texts my next delivery slot will be the end of April! This is JUST to deliver, not even to assemble. It's ridiculous! The communication is awful and I can't believe I paid £25 for this crappy delivery service!!!
Do not let them into your home!
I purchased a bed from John Lewis. Jade Assembly failed to contact me to arrange delivery and assembly. I had to chase to actually get the bed delivered and almost a month later it was delivered and assembled. Only issue now is that both the bed and MY WALL are damaged. I thought to give the assembler some space but I should have been watching them like a hawk. Jade Assembly has stated they didn’t damage the wall and Stompa the supplier have said there is nothing they can do. Do not let these people into your homes!
Fabulous company
Fabulous company. I was kept upto date with arrival times. The furniture was built to an excellent standard. The guy was friendly & polite and professional. The rubbish was collected and the place was left immaculate. I would highly recommend this service as my experience was faultless from start to finish
Bunk beds fitting.
The driver came on time and was friendly respectful and professional throughout his time fitting the beds. A great service.
Great fitter, credit to the company
Alexo arrived on time and went above and beyond to assemble our daughters high sleeper bed, he was polite, professional and friendly and left the room spotless. If anyone has ever had to assemble a piece of furniture like this knows how tricky and time consuming it can be so we were surprised that he was asked to do this on his own. Would use the service again.
Great job
Matthew was on his own delivering and building my grandsons bunkbeds. He was friendly, efficient and professional. Great job, thank you 😊 The boys are very happy
Five star delivery the team
Good communication to book in the delivery slot. On the day communication was clear and on time.
The delivery team were polite, helpful and efficient. They went above and beyond to ensure the new bed built and placed as we wanted it.
Delivery and assembly excellent
Not sure how flexible they are around delivery as fortunately I can be flexible so no issues. Both lads (Brandon and didn’t catch the other lads name, apologies) were fantastic. Clean, tidy, efficient, careful and considerate, brilliant delivery and assembly. Thank you
Excellent service
Excellent service - efficient, courteous and thorough.
The fitter was very quick and…
The fitter was very quick and efficient. Very polite. Would recommend.
First class service throughout
First class service throughout, kept informed all the way! Brandon who did the assembly couldn’t have been better, built the bed in next to no time and was friendly and professional! Would recommend
Very polite
Very polite, friendly and efficient service from the chap who built up the bed. Very tidy as well.
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