Jade Home Assembly Recensioni 

78
•
TrustScore 4 su 5

4,2

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Valutata 5 stelle su 5

From the moment I placed my order to the delivery, I’ve been very impressed with Stompa’s customer service. I emailed Kate to ask if my delivery could be delayed, and she responded quickly and arrange... Leggi di più

Valutata 5 stelle su 5

Wasn't best pleased to be advised by text that the delivery would be in the morning and having to call on the day to be told it was an afternoon delivery. That being said the guy who delivered and ass... Leggi di più

Valutata 5 stelle su 5

Excellent service, kept us posted on date and time of arrival and assembly of bunk beds and trundle bed was quick and efficient. Very pleased thank you ☺️

Valutata 1 stelle su 5

You arrived on time, very friendly and respectful of my home. The bunk beds were made and the team left. I do not understand why they put together a damaged kit or did they damage it? I am left wi... Leggi di più

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Informazioni fornite da varie fonti esterne

Jade home assembly specialists. Our furniture fitters build your home assembly so you can relax & enjoy a professional finish in your home.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

78 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(78)

47 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The guys arrived within the timescales…

The guys arrived within the timescales promised and were quick, efficient, friendly and professional.

2 luglio 2026
Non scritta su invito
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Risposta di Jade Home Assembly

Hi Alison,

Thank you for taking the time to leave us a 5-star review. We really appreciate your feedback!

Kind Regards,
The Jade Home Assembly Team

Valutata 5 stelle su 5

Superb service

I received a call and hour before delivery which meant i didn't have to take to much time off work. The guys delivering/fitting my wardrobe were polite pleasant and did a lovely job. Taking all of their rubbish away once finished.

2 luglio 2026
Non scritta su invito
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Risposta di Jade Home Assembly

Hi Karen,

We really appreciate your feedback, thank you. We are happy to hear that you are satisfied with the service provided by our fitting team and will be sure to pass this on!

Kind Regards,
The Jade Home Assembly Team

Valutata 5 stelle su 5

Love the wardrobe

Love the wardrobe - well worth the money 😀
The guys who built it were professional and very helpful… thank you

2 luglio 2026
Non scritta su invito
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Risposta di Jade Home Assembly

Hi Frances,

Thank you very much for your feedback! It is great to hear that you are happy with the wardrobe we built for you.

Kind Regards,
The Jade Home Assembly Team

Valutata 5 stelle su 5

The delivery and building were superb

The delivery and building were superb. Friendly and courteous personnel.

19 giugno 2026
Non scritta su invito
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Risposta di Jade Home Assembly

We are very pleased to hear that you are happy with our service! Thank you for taking the time to leave a review.

Kind Regards,
The Jade Home Assembly Team

Valutata 1 stelle su 5

Do not use this company

It wasn't my choice to use them, the furniture company decided to use them. They won't respond to any texts, no webpage, no response to emails. Only able to send messages to them via the furniture company. They claim they called, and left a voice mail about my deliver - I have no voicemail so they clearly did not call. Promised delivery time was not kept. I ordered the bed over a month ago and still no sign of it ever being delivered. Will do a chargeback to the furniture company and will buy something else somewhere else.

7 maggio 2026
Non scritta su invito
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Risposta di Jade Home Assembly

Thank you for your feedback Joe. We have attempted to locate your order and look into this for you but unfortunately we have no identifying information. If you are able to provide an order number or delivery postcode, we will certainly look into this for you.

Kind Regards,
The Jade Home Assembly Team

Valutata 5 stelle su 5

Alexo was efficient, professional and friendly

Alexo was friendly, polite and helpful. He did a great job putting together a high sleeper, small double and bookcase, and navigated parking issues with nothing but positivity. Great service.

22 aprile 2026
Non scritta su invito
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Risposta di Jade Home Assembly

Thank you very much for your review Lauren. We will be sure to pass this feedback on to Alexo!

Kind Regards,
The Jade Home Assembly Team

Valutata 5 stelle su 5

Alexo was amazing

Alexo was amazing, put together our bunk beds very efficiently.
Very tidy and polite.
Thank you

21 aprile 2026
Non scritta su invito
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Risposta di Jade Home Assembly

Thank you for leaving a review Chris! We are very glad to hear that you are happy with Alexo's work. We will be sure to let him know.

Kind Regards,
The Jade Home Assembly Team.

Valutata 5 stelle su 5

I had some damage to my new cot

I had some damage to my new cot, so a replacement part was sent out for the damaged side. Kai did an amazing job at replacing this. he was quick, efficient, and really pleasant to talk to. I would highly recommend him.

2 aprile 2026
Non scritta su invito
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Risposta di Jade Home Assembly

We very much appreciate your feedback Nafeesa. We will make sure to pass this on to Kai!

Kind Regards,
The Jade Home Assembly Team

Valutata 1 stelle su 5

SO Slow and TERRIBLE communication.

I ordered a Silver Cross cot and changing table for my baby at the beginning of February. Jade Home Assembly have still not delivered it. They send you a text with a date, and if you cannot make it, they send you another random date (weeks later). According to their texts my next delivery slot will be the end of April! This is JUST to deliver, not even to assemble. It's ridiculous! The communication is awful and I can't believe I paid £25 for this crappy delivery service!!!

24 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Do not let them into your home!

I purchased a bed from John Lewis. Jade Assembly failed to contact me to arrange delivery and assembly. I had to chase to actually get the bed delivered and almost a month later it was delivered and assembled. Only issue now is that both the bed and MY WALL are damaged. I thought to give the assembler some space but I should have been watching them like a hawk. Jade Assembly has stated they didn’t damage the wall and Stompa the supplier have said there is nothing they can do. Do not let these people into your homes!

17 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fabulous company

Fabulous company. I was kept upto date with arrival times. The furniture was built to an excellent standard. The guy was friendly & polite and professional. The rubbish was collected and the place was left immaculate. I would highly recommend this service as my experience was faultless from start to finish

23 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great fitter, credit to the company

Alexo arrived on time and went above and beyond to assemble our daughters high sleeper bed, he was polite, professional and friendly and left the room spotless. If anyone has ever had to assemble a piece of furniture like this knows how tricky and time consuming it can be so we were surprised that he was asked to do this on his own. Would use the service again.

24 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great job

Matthew was on his own delivering and building my grandsons bunkbeds. He was friendly, efficient and professional. Great job, thank you 😊 The boys are very happy

9 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Five star delivery the team

Good communication to book in the delivery slot. On the day communication was clear and on time.

The delivery team were polite, helpful and efficient. They went above and beyond to ensure the new bed built and placed as we wanted it.

12 febbraio 2026
Non scritta su invito
Valutata 4 stelle su 5

Delivery and assembly excellent

Not sure how flexible they are around delivery as fortunately I can be flexible so no issues. Both lads (Brandon and didn’t catch the other lads name, apologies) were fantastic. Clean, tidy, efficient, careful and considerate, brilliant delivery and assembly. Thank you

9 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

First class service throughout

First class service throughout, kept informed all the way! Brandon who did the assembly couldn’t have been better, built the bed in next to no time and was friendly and professional! Would recommend

2 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Very polite

Very polite, friendly and efficient service from the chap who built up the bed. Very tidy as well.

27 gennaio 2026
Non scritta su invito

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