Thezerocushion Recensioni 8

Be very careful buying from this company. They are not a UK company. I purchased the zero cushion for my mother who is extremely ill in hospital to help prevent bed sores. The item took longer than expected to arrive and when I received it it was not as described - much thinner, not the same size etc. Not fit for purpose as it was too thin to provide decent cushioning. On trying to return the item I discovered I would need to pay postage to return the item to China. I was offered small amounts as a refund as an alternative.

My wife ordered them but did like them. As per UK and EU consumer laws she requested a refund within 14 days of receipt. They refused and instead offered various smaller ammount over a few emails. Also she was not notified until she wanted a refund she would need to pay return shipping which in one email they said was a foreign address which is very odd when they have a UK address.

Very comfortable and good quality and so nice to have a cover

Cushion very comfortable wouldn’t hesitate to recommend.

Very cheap quality, not as described and not fit for purpose. Expensive so I expected decent cushions. How wrong i was.
The cushions are miserably thin & provide no support.
I requested to return them but was told it has to be within 7 days of delivery and at my cost to China!! They do not subscribe to safe online procdeures
A very expensive lesson learned by me.
My advice is DO NOT BUY from this company.

Be aware that this is not a UK company although it appears to be on the site. I ordered for my husband (who is very ill) to try to prevent pressure sores. I thought that paying a bit more would equal better quality. The cushions are very cheaply made and not fit for purpose. The company said I would have to pay for return to China which was a nearly half of the total cost. As always awful customer service.I would advise to steer well clear and go to Dunelm, better cushion and way cheaper

Am very pleased with tgdcushions
They are good quality well made and very comfortable good customer srrvicetoo

The site looks like it is uk. Reading further it states the cushion is designed in the uk but ships from China. Look carefully at the dimensions as it is not as thick as the images suggest and smaller than it looks in the images. The 'covers' are flimsy. The cushion itself is nor brilliant quality and not worth the money. Beware.