Great company . Marco very genuine and a pleasure to deal with. I purchased a coffee grinder from Marco which was slightly damaged on its way to Australia. Marco organised new parts that were obtained... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I recently relocated from the United States to Buenos Aires Argentina. I had previously owned a Breville Dual Boiler in the USA. I knew I wanted a Sage Dual Boiler because of the quality and the cu... Leggi di più
I ordered coffee machine from Italiankitchenaids via their website: La Pavoni Esperto Abile - Espab. Price was ok and they deduced the VAT. They dispatched it after 7 days with DHL. I assume that... Leggi di più
L'azienda ha risposto
I bought a package with a la Pavoni prof plh lusso, and a Isomac inox. At a very competetive price. There was a problem with the boiler cap, witch after an email was solved promptly. The Pavoni... Leggi di più
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent reliable and professional
Excellent reliable and professional
You can't go wrong with the Alex Leva!
First of all, I really like and appreciate folks who know their stuff. Marco knows coffee machines. :). I had some questions about the Alex Leva lever machine and he had all the answers. I live in America and he even called me here to talk over things! And with the new tariff concerns, there were some challenges and Marco walked me right thru them. Really wished he lived here so I could shake his hand. The machine just arrived and it is GORGEOUS. I have bought several machines over the years, from well known companies here in America, but oh my, nothing compares with this Italian beauty. EXTREMELY well made.
Addition: just hooked up the water and tested out the machine. It is UNBELIEVABLE. I have had several machines-including one commercial machine-and this is tops by far. The absolute quietness of the machine is 'deafening'. :) And it is so powerful-easy to hook up with very few moving parts. We are SO excited-and the coffee so far has been excellent. We are experimenting on grind, boiler temp, etc and even with that, the coffee is really strong and bold with great crema. So save up your money and buy one of these...one of my sons in law is already drooling over it.It is like a professional machine in every sense of the word, in your home.
Great company and outcome
Great company . Marco very genuine and a pleasure to deal with. I purchased a coffee grinder from Marco which was slightly damaged on its way to Australia. Marco organised new parts that were obtained from the manufacturer and sent to me. Great outcome and can't recommend Marco enough .His knowledge base is also excellent, if you are unsure on any product or specification
Excellent Customer Service for International orders
I recently relocated from the United States to Buenos Aires Argentina. I had previously owned a Breville Dual Boiler in the USA. I knew I wanted a Sage Dual Boiler because of the quality and the current voltage rating of Argentina.
Italian Kitchen Aids was very patient with me over a few months as I made my purchase. They shipped to my local family member in the USA so I could ship it to my home in Argentina.
I would recommend ordering from this shop. The unit arrived internationally and was in perfect condition.
I received Great advice buying new…
I received Great advice buying new coffee machine. Superb Customer support. Thank You

Risposta di Italiankitchenaids
Gran servicio en todos los aspectos.
Una gran experiencia totalmente recomendable.Marco fue quién me recomendó y aconsejó los productos que al final he adquirido, q eran diferentes a los que en un principio yo quería. Tengo un molino y cafetera de una calidad increíble. Muy satisfecho y contento.

Risposta di Italiankitchenaids
Excellent support despite a long delay
I ordered a water softener from Italian kitchen aid which, due to a supplier error, was delivered incorrectly. Although it took several months and a lot of back and forth to get the correct unit, Matteo remained responsive, respectful, and committed to solving the issue. He followed through until the correct product was delivered. I really appreciate his support and professionalism throughout.
Great company really happy with my…
Great company really happy with my order ! Parcel arrived on time ! Thank you for the quick delivery !
Il miglior complimento per il signore Matteo de Stefani
Il miglior complimento per un rivenditore: affidabile
Grazie
Excellent service, also years after purchase
Bought a coffee machine more than 3 years ago, cross-border delivery was smooth with customer support always available for updates during the process. Great choice of products and I'm very happy with what I bought. Recently the machine stopped working and I emailed the company to ask for help. Matteo was extremely helpful and showed me how to fix it myself. Couldn't ask for a better service, would highly recommend
Wanted to say a massive thank you to…
Wanted to say a massive thank you to Matteo and the whole team for the delivery of my coffee machine and grinder all the way to Croatia! Great service and the items came in perfect condition! So happy and would purchase again
good experience
Responsive to email, machine shipped when they said it would, and arrived in very good condition. All in all a great experience.
My old La Pavoni gave up over Christmas…
My old La Pavoni gave up over Christmas and having searched the internet, ItalianKitchenAids had a great range of machines at competitive prices.
Tommaso provided some advice on which machine, I selected the Elektra and I am very pleased with my choice.
Recommended. *****
I would like to commend Italiankitchenaid for an excellent shopping experience, swift delivery, competetive prices and friendly professional service.
Excellent.
I bought a package with a la Pavoni prof plh lusso, and a Isomac inox. At a very competetive price.
There was a problem with the boiler cap, witch after an email was solved promptly.
The Pavoni is a beautiful and enjoyable machine.
The Isomac works, after some minor modifications quite well.
I would highly recomend them both.
Thank you italiankitchenaid for your excellent service and professionality.
Great experience
Correctness. Quick responses to questions. Overall, very satisfied with the whole experience with Italiankitchenaids. Recommended.
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