My tech ability is woeful so I am delighted that everyone I have dealt with at Inspire has been patient, clear, helpful and friendly. Phone calls to ask for assistance are answered promptly and constr... Leggi di più
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Inspire Telecom provide the best service possible especially for older people like myself who are not very technically savvy. All their agents are unfailingly helpful, patient, kind - and always... Leggi di più
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I’ve been with Inspire for quite a while now and they are an excellent provider. A personal experience when you speak to them, professional and friendly. They are not the cheapest company out there b... Leggi di più
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It was so nice speaking to the company, i cant remember the ladies name but she was extremely helpful and totally understood what i needed
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Dettagli dell'azienda
- Provider di servizi Internet
- anche in
- Compagnia telefonica
- Gestore di telefonia mobile
- Internet provider
- Provider di servizi per le telecomunicazioni
- Servizio di telefonia e internet
Informazioni su Inspire Telecom
Scritti dall'azienda
Broadband Made Better.
Reliable broadband and real support for UK homes and small businesses.
Residential Business
⚡ About Inspire Telecom
Inspire Telecom is a UK broadband, phone and mobile provider for homes and small businesses. We operate on the Openreach network, so the lines are the same ones the big providers use. What's different is how we run the service around them.
We care more for our customers than we do about the money. That's the starting point for everything.
The Inspire Service Standard
| 1 | Honest Onboarding. Realistic speeds, full cost from month one, no hidden terms. |
| 2 | Proactive Fault Ownership. We find the root cause, not just reset the router. |
| 3 | 60-Second Human Response. A real UK person answers, on average, within 60 seconds. |
| 4 | Fixed-Price Protection. The price on the contract is the price that gets paid. |
| 5 | Fair Exit, Earned Retention. Customers stay because the service delivers. |
Before you switch anything
Take the free Broadband Stability Score. Fifteen questions, five minutes, personalised results.
Will you take five minutes to find out where yours really stands?
The Inspire Service Standard
Scritti dall'azienda
- We care more for our customers than we do about the money.
- That's the starting point for everything. Reliable broadband and real support shouldn't be the exception. We operate on the Openreach network, and run the service around it the way we'd want our own broadband handled. A real UK-based person answers within 60 seconds on average. The price on the contract is the price paid for the full term. When something breaks, we find the root cause, not just reset the router. Customers stay because the service delivers.
The price on the contract is the price you pay.
No mid-contract price rises. Ever.
Fixed-Price Protection is one of the five pillars of the Inspire Service Standard. The price agreed at sign-up is the price paid for the full contract term. No annual CPI rises built into the small print. No creeping fees added on quietly. No surprises six months in.
This is a genuine commitment, not a marketing line. If the monthly cost on your contract is £X, that's what you pay in month one, month twelve, and month twenty-four.
Informazioni di contatto
Inspire Telecom Limited, Alpha House, ME2 4HU, Rochester, Regno Unito
- 0330 122 9488
- support@inspiretelecom.co.uk
- www.inspiretelecom.co.uk
4,9
Eccellente
664 recensioni
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Le persone hanno visualizzato anche
The team has been polite
The team has been polite, understanding, friendly and helpful. Nothing has been too much trouble for them and they have explained everything to me throughout. Megan, Ryan and Oli are absolutely amazing.
26 agosto 2026
Risposta di Inspire Telecom
Hi Valerie,
What a lovely review, thank you so much!
Knowing you've felt supported and kept informed throughout is exactly the experience we want our customers to have. Megan, Ryan and Oli will be thrilled to see your comments, and we'll make sure your praise is passed on to all three of them.
Feedback like this means a great deal to the whole team. Thank you!
The Inspire Telecom Team
I have been dealing with Megan and Ryan…
I have been dealing with Megan and Ryan lately and both have been very helpful and understanding with everything I have asked of them! Ryan particularly when sorting the problem with our internet and router! both are a credit to your Company.
20 agosto 2026
Risposta di Inspire Telecom
Thank you so much, John!
It's always lovely to hear when members of the team have made such a positive impression. Megan and Ryan will both be delighted to see this, and we're especially pleased Ryan was able to get everything sorted with your internet and router.
We're very lucky to have them both on the team, and we'll make sure your kind words are passed on!
The Inspire Telecom Team
Risposta di Inspire Telecom
Hi Alan,
Thank you for your feedback!
It's great to hear Megan was able to help. We'll make sure your lovely comments are passed on to her, we're sure they'll make her day!
The Inspire Telecom Team
Brilliant everyone was very helpful…
Brilliant everyone was very helpful have one query I use 1471 frequently, can’t always get to phone when it rings, have bad legs, so use 1471 to call back, but that doesn’t work now, why. Otherwise it’s great
19 agosto 2026
Risposta di Inspire Telecom
Hi Enid,
Thank you for your lovely feedback! We're really pleased to hear everyone was helpful.
Regarding 1471, we have actually very recently developed a service which will allow you to use this feature again on digital. I've asked one of our team to reach out to you shortly to talk you through it and see how we can get this sorted for you.
Thanks again for bringing this to our attention, Enid.
The Inspire Telecom Team
Changing Handsets.
I had to change my phone handset to upgrade for the new regulations. The staff I dealt with were very knowledgeable and helpful. I particularly appreciated their patience in dealing with a customer who is not skilled in modern technology. They made the switch very smooth and worry-free. Thank you, Oli and Megan.
18 agosto 2026
Non scritta su invito
Risposta di Inspire Telecom
Hi Joe,
Thank you for such a lovely review!
We know changes to technology can sometimes feel a little daunting, so it's really important to us that our customers feel supported and never rushed through the process. We're delighted Oli and Megan made everything smooth and worry-free for you.
We'll make sure they both see your kind words – they'll really appreciate them!
The Inspire Telecom Team
prompt and friendly service.
9 agosto 2026
Risposta di Inspire Telecom
Thank you for taking the time to leave us a review!
We're really pleased you had a positive experience with the team. We appreciate your support and are always happy to help whenever you need us.
The Inspire Telecom Team
Excellent company easy to contact…
Excellent company easy to contact personnel friendly and very helpful the service they give is excellent.
5 agosto 2026
Risposta di Inspire Telecom
Hi Ian,
Thank you so much for your fantastic feedback!
It means a lot to know you've had such a positive experience with us. Being easy to reach and providing genuinely friendly, helpful service is something we work really hard to maintain.
We really appreciate your support!
The Inspire Telecom Team
That there are people to talk to - not just bots.
Quick response and testing of the problem.Nice manner of Meghan.
29 luglio 2026
Risposta di Inspire Telecom
Hi David
Having real people at the end of the phone who genuinely want to help is something that's really important to us. We're glad Megan was able to get onto the problem quickly and make the experience a positive one.
We'll make sure your kind words are passed on to her!
The Inspire Telecom Team
Risposta di Inspire Telecom
Hi Diana,
Thank you for your review!
Great to hear you received quick service and had a positive experience with our team. We really appreciate you taking the time to share your feedback.
The Inspire Telecom Team
Whenever I have needed help with…
Whenever I have needed help with anything from broadband to phone connection, the team at Inspire telegram have always been just a phone call away. Always friendly, knowledgeable & very helpful.
24 luglio 2026
Risposta di Inspire Telecom
Hi Patricia,
We're so pleased to hear that whenever you've needed us, the team has been there to help. Providing friendly, knowledgeable support is what we're all about, so it's wonderful to know that's been your experience.
We really appreciate your continued support and look forward to being there whenever you need us.
The Inspire Telecom Team
Broadband problems was having problems with my broadband…
I was having problems with my broadband connection and got in contact with inspire my provider, I was instantly dealt with by Megan who with the other members of the inspire team including oli have kept in contact with me on how they were getting it fixed.They handled the whole process professionally and diligently and resolved the situation as quickly as possible, I would highly recommend inspire and there wonderful team
9 luglio 2026
Non scritta su invito
Risposta di Inspire Telecom
Hi Steve,
Thank you so much for your wonderful review and recommendation!
We're really pleased Megan, Oli and the rest of the team were able to support you throughout the fault. We know how important it is to keep our customers updated, so it's fantastic to hear you felt informed and looked after from start to finish.
We'll be sure to pass your kind words on to Megan and Oli. Thank you again for your support.
The Inspire Telecom Team
Risposta di Inspire Telecom
Hi Pam,
Thank you so much for your fantastic review!
We're delighted to hear you couldn't fault the service. Comments like yours mean a great deal to the whole team and encourage us to keep delivering the high standards we strive for every day.
The Inspire Telecom Team
Risposta di Inspire Telecom
Thank you for your review!
We're delighted to hear you've had a very good experience with us. Your support is greatly appreciated, and we look forward to continuing to provide you with excellent service.
The Inspire Telecom Team
Very helpful staff who explained the…
Very helpful staff who explained the procedure and called back to confirm
20 luglio 2026
Risposta di Inspire Telecom
Hi Barbara,
Thank you for your kind review!
We're really pleased to hear the team took the time to explain everything clearly and followed up to make sure everything was in order. It's those little touches that we believe make a real difference.
We really appreciate you taking the time to share your experience.
The Inspire Telecom Team
Risposta di Inspire Telecom
Hi Kelly,
Thank you for your lovely review!
We're delighted to hear you had such a positive experience with our customer service. Providing friendly, polite and helpful support is at the heart of everything we do, so your feedback really means a lot to us.
Thank you for choosing Inspire Telecom.
The Inspire Telecom Team
Reconnecting service
You took the initiative to contact me to explore and resolve my lack of connectivity. You listened well and gave me clear guidance on how to this would be revolved and what I needed to do.
13 luglio 2026
Risposta di Inspire Telecom
Hi Gwyneth.
We're really pleased to hear our team was able to take the initiative and keep you informed throughout. We believe good communication is just as important as resolving the issue itself, so it's great to know you felt listened to and supported.
Thank you for taking the time to share your experience.
The Inspire Telecom Team
I have been with Inspire for a number…
I have been with Inspire for a number of years now and while I don't need to talk to a member of staff very often, when I do I find them very friendly and helpful, like speaking to a member of the family. It makes me feel like they must be enjoying they jobs too.
10 marzo 2026
Risposta di Inspire Telecom
Hi Wendy,
Thank you so much for your lovely review.
It's wonderful to hear that, even if you don't need us very often, you know we're here when you do. Creating a friendly, welcoming experience is something we're incredibly passionate about, so it's great to know that comes across.
The Inspire Telecom Team
Helpful friendly staff
8 luglio 2026
Risposta di Inspire Telecom
Hi Ann,
Thank you for your kind review!
We're so pleased to hear you found our team helpful and friendly. Feedback like yours means a lot to us and motivates us to keep delivering the high level of service we pride ourselves on.
The Inspire Telecom Team
Informative and very helpful in any…
Informative and very helpful in any questions asked, friendly overall
8 luglio 2026
Risposta di Inspire Telecom
Hi Thomas,
Thank you for your lovely review!
We're really pleased to hear you found the team informative, friendly and happy to answer all of your questions. We believe great customer service starts with taking the time to help, so it's wonderful to know you had such a positive experience.
The Inspire Telecom Team
Risposta di Inspire Telecom
Thank you for your review!
We're really pleased to hear Jessica was so helpful and that you had a positive experience with us. We'll be sure to pass your kind comments on to her.
We really appreciate you taking the time to leave us your feedback.
The Inspire Telecom Team
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