Hygiene Supplies Direct (HSD Online) Recensioni 

Disappointed with the durability of my Sweet Dreams electric blanket controller. It has failed (display fault) after only 2 years of use. This is unacceptable for a product of this type. The replacement cost of £28 is excessive, essentially penalizing customers for a manufacturing quality issue. Beware of poor component lifespan.

27/09/2025 update - upon I provided my name and address details, HSD sent the controller to me on the same day. Appreciate the ultra fast response and the customer service. Hopefully the controller can last longer. Appreciate the excellent customer service.

I have bought electric blankets from this business. I have never been disappointed with the products, delivery or aftercare. Highly recommend.

It was ok not sure what I bought from them lol

You did everything it said on the can, in an efficient & friendly manner.
Packing was exceptional.
Product expected quality

I used these guys a few years ago for bed bugs after wasting hundreds of pounds on a professional company who were useless. I followed their advice and for a lot less money, did it myself and it worked quickly. A few years after that my neighbour had the same problem and got the smoke bombs here, and it sorted the problem in a couple of weeks. The same with helping someone else today. Make sure you use the smoke bombs. I had a minor issue and their customer service sorted it immediately. Great company and great service.

A bit of a problem with the order, responded and dealt with it within 1 day, communication excellent would definitely use again

Product arrived quickly. I probably should have used less water with it in the carpet cleaner. But it saved me from ripping up the carpet as it is definitely cleaner and less dog wee smells.

Very pleased it does what it says on label

If you've got black mold in your house, this product is brilliant at killing it, we got some to try out & you can see the mold dissappear before your eyes then just wipe it down with a wet sponge rinsing frequently into a bucket, it's fast, easy & yes it really does work.
Make sure you have PPE goggles & a chemical mask as the smell can be quite harsh but it's not horrible like some are + keep the room ventilated & for a few hours after, we found that if you do the mold killing in the morning then by evening the room was fine.

I’ve used this product before and found it to be excellent. This was the cheapest price I could find it for at the time, Delivery was free and very quick. Delivery updates were frequent

Reasonable price and arrived without unnecessary delay.

Good product. Ordered and quickly delivered as promised .Always easy to deal with. Thankyou

I spoke to one of your colleagues Sarah Riding via email explaining our situation with a lost remote for a heater. Out of kindness Sarah sent me out replacement and we are really greatful. Thank you so much. Highly recommend.

My first purchase from HSD online. I am very impressed. Great product and price very reasonable. Fast delivery which I was kept up to date with. I will be shopping again with this company. I highly recommend

Excellent customer service.
Required a spare part for my ceramic heater. Received it the next day.
All I can say is amazing, brilliant company.

You delivered my item to the wrong address and won’t refund my money

EDITED - eventually my product did arrive, we have used it in our Vax and it’s done a great Job on our carpets. The pee smell has gone finally, which the vax platinum Liquid wasn’t able to do.
That’s why I’ve amended from a 1 to 3 star.
(ORIGINAL)
Interesting to see the last bad review on 1/8 regarding customer being told by courier his delivery didn’t arrive, then to be told it had been damaged.
Well….
My cleaning shampoo was being delivered by Amazon via HSD, didn’t turn up for 2 days, then they informed me when I rang it had been damaged.
Ok not the end of the world, so they send it via DHL instead.
After 3 days of no delivery I phone DHL. They have also damaged it!!!
I’ve never heard of anything like this, it’s a bottle of shampoo how does it keep getting damaged!
Odds are probably higher that I get struck by lightening.

Initial order was seamless and quick delivery.
I had an issue with the product and the customer service was excellent.
One of the best companies I have dealt with.

Always a quick delivery after I realise I’ve run out of hot tub chemicals

I ordered the product and it arrived the next day .
We will be ordering again.
It is very good for my laen and a very pleasent smell