H Tempest Recensioni 

43
TrustScore 1.5 su 5

1,4

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Valutata 2 stelle su 5

None of the photos came cut — something that wasn’t made clear at all during the ordering process. I expected finished prints, not sheets I would need to cut apart myself. On top of that, the paper... Leggi di più

Valutata 1 stelle su 5

Ordered two prints of my sons' school photos, both the same size, both paid for. One arrived correct, the other came out smaller and doesn't fit the frame it was supplied with. Customer service told... Leggi di più

Valutata 1 stelle su 5

2026, purport to be image specialists, and still can't sort out an instant digital download. As others have said, over charging, and don't even have the decency to deliver it quickly. Check back in "a... Leggi di più

Valutata 2 stelle su 5

Their IT infra seems ok, I could reference the image after couple of years too. But their support is not upto the mark (it doesn't reflect the price they charge). Say, I couldn't order of my kid... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(43)

10 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Minus 1 star would be better

Minus 1 star would be better.
I wouldn’t of given them 1 star if it was an option
Complete rip off
Can’t speak to them just a stupid robot on web-chat
£60 for a £5 acrylic frame and the pictures don’t even fit it.
Just take your own pictures and print much easier and way way better.
I hope the schools make money out off these as the prices are rediculous

18 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Overpriced, substandard website and poor quality.

The pictures taken the first time were awful (for everyone, not just us), the website is really clunky and difficult to use and the price is extortionate. I’m buying these as gifts for grandparents who don’t live nearby. Am thinking of taking up photography myself as even without any training I feel I could do better.

15 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

What a joke of a website

What a joke of a website. Worst experience i have had before even getting a product. After seeing the other reviews not looking forward to getting my child's pictures. More importantly I'm very surprised school's even bother using you

2 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Vote with your wallet parents/schools

Vote with your wallet parents/schools. There are a lot of brilliant school photographers available, please don’t stick with this very poor company. Their Trustpilot reviews tell you everything you need to know. Yes, occasionally you get a good photo but are you willing to risk it being your child without their school photo. It won’t happen to me again. Even taking your own is better than that. Poor service and shocking customer service.

13 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

Disability shaming lives on

The fact that 66% of this lots reviews are 1 star should tell you everything.

Offering other parents the opportunity to airbrush their apparently undesirable or different classmates from history. On behalf of parents of neurodiverse children everywhere, I can’t write exactly what I’d like to, so let me just say Buck Too.

Deplorable. Discriminatory. Downright appalling. Evidently there’s no legislative comeback to this “business decision” but maybe schools will finally vote with their feet and we’ll see the back of this mob.

18 marzo 2024
Non scritta su invito
Valutata 4 stelle su 5

Equity Release…

We contacted Tempest for advice on Equity Release and found them extremely helpful. They made the whole process much simpler than we thought and we have achieved what we wanted. Many thanks to them

Thea and Michael Pretty

9 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

They put their branding on front of paid photos!!!

Worst company ever. They put their brand name on every photo you purchase to look at for years!!! Awful. Ads on front of paid photos? What? They do like this every year. Never let you purchase digital photo. So you have no choice, only to see they branding first on every photo you paid for. I am sick… ble

29 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

They charged me £7.50 for a 'phone photo'…

They charged me £7.50 for a 'phone photo' and then sent me a photo that has such a low resolution that is it almost unusable. The photo they sent me was 600x750 - that's less than 0.5 mergapixels! My phone takes photos that are 4000x3000 - 12 Megapixels, so I don't know how they class the photo they sent me as a phone photo? A waste of £7.50, and I won't be using / purchasing from Tempest again.

25 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

Jonathan Mallinson

Jonathan Mallinson took my families official Graduation photos at Nottingham University last week. He was the most professional photographer anyone could wish for. With his attention to detail and the care he took putting everyone at ease I couldn’t have wished for a better experience. Thank you Johnathan.

14 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

This company supports bullying

This company supports bullying - I overheard conversations between a possible manager and a photographer near Taunton. After questioning a few other people who worked as photographers, they said they experienced similar things. This company is terrible! I didn't work for them or have anything to do with them, but knowing how they treat their photographers is terrible. I refuse to stand for bullying! I recommend all schools and associates should stop using this company. They don't seem to be properly regulated.

26 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

The company is irresponsible

The company is irresponsible and trying to run away with your money.

I don’t know how they have come up with their Digital packages as it is apparently cheaper for them to Buy a USB Drive, Load 3 photos (3 that’s it) and then ship it to the school all for the handsome price of £42. Download 1 image is £18.50!

How can it be cheaper to deliver and swallow the cost of the USB stick than let me download it and why can’t I have more photos for a nominal cost?!

15 ottobre 2021
Non scritta su invito
Valutata 1 stelle su 5

Dishonest company

Horrible customer service, not received order and no refund of deposit. My order including all my contact details and photos was sent to someone else who contacted me and also tried to get them to collect the order and send it to the right adress but I have still not months later received it.

28 settembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Outrageously overpriced

Outrageously overpriced, bland formula photography.
You can tell they have a monopoly on the school photo business - they stick to a formula, do it poorly, and then overcharge.

28 maggio 2021
Non scritta su invito
Valutata 2 stelle su 5

Overpriced

Well Overpriced. Disgraceful how they have the monopoly on rinsing parents. An ok picture of my child but want an over the top price for it. Customer service is lacking, plus cheaper poorer quality cardboard frames.

18 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

I feel conned!

Ordered school photos on my daughter's behalf without realising that there were two images taken. I ordered what turned out to be landscape with the top of his head cut off! Realising my mistake and within two hours of ordering I called them to cancel the order only be told that had already been processed in their system and couldn't be cancelled! I now feel that that I was fobbed off with this excuse so that they could get more money out of me. Well they won't and I hope that the school go back to their previous photographer who offered far better packages at a more acceptable price.

15 dicembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Appalling customer service !!!

Tried to ring Tempest with issue regarding over billing due to Tempest oversight but was on hold for 30 + minutes - with no answer! Terrible customer service ! - shame I cant leave a zero star rating !

12 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Don't waste your money

Don't waste your money

Worst photos they don't supply frames there money grabbers with no customer service skill

Con artists

18 dicembre 2019
Non scritta su invito

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