H.Samuel - Croydon Recensioni 43

TrustScore 4.5 su 5

4,4

37-38 The Mall, Whitgift Centre, CR0 1UP Croydon, Croydon Whitgift, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Visited the store last weekend (Croydon branch) and had the BEST customer service from Alison & Cece. Their knowledge and patience was incredible and they had the answer for all of my questions. I cam... Leggi di più

Valutata 5 stelle su 5

Went in to H Samuel Croydon today to but my wife an anniversary necklace. Oscar was fantastic: thoughtful, kind and insightful. The prices are v good for what looks like an excellent product. The mana... Leggi di più

Valutata 1 stelle su 5

Definitely I won’t be buying there again. I bought gold earrings today, however, decided otherwise after an hour and wanted to return them. The lady was nice to sell it to me but her attitude changed... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had my ears periced at h.samuel croydon on Saturday by jeylan. Amazing other than a pinch I've had no pain or problems and they look amazing 😊 really happy would highly recommend.


Dettagli dell'azienda

  1. Gioielleria
  2. Servizio di foratura orecchie
  3. Servizio di riparazione gioielli
  4. Servizio di riparazione orologi da polso
  5. Negozio di orologi

Informazioni su H.Samuel - Croydon

Scritti dall'azienda

It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.

Style Notes

Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.

Here To Help

We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.

Your Bridal Bestie

From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.

Informazioni di contatto

  • 37-38 The Mall, Whitgift Centre, CR0 1UP, Croydon, Croydon Whitgift, Regno Unito

  • 02086814698

4,4

Eccellente

TrustScore 4.5 su 5

43 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 5 stelle su 5

Fantastic experience …

I was served by a young girl called Megan she was super friendly & made my shopping experience run really smoothly.she was very knowledgeable & knew her stock .she helped me pick a watch for my husband.she was really patient & listened to what I wanted .she took the time to find me what I really wanted unlike some assistants that just rush you .she showed great interest in me & was really friendly.she made my shopping experience in Croydon branch fantastic.great member of staff

15 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My new go to jewellery store! Thank you Alison & Cece.

Visited the store last weekend (Croydon branch) and had the BEST customer service from Alison & Cece. Their knowledge and patience was incredible and they had the answer for all of my questions. I came in to look at engagement rings and they covered all bases, very pleased. If all stores had this level of service, I’m sure more customers would be more inclined to shop in their stores. Thank you ladies, H M Samuel’s is now my go to jewellery store.

30 novembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Completely messed up my repair and now…

Completely messed up my repair and now am stuck with a ring too big and band attached poorly

23 novembre 2024
Non scritta su invito
Logo di H.Samuel - Croydon

Risposta di H.Samuel - Croydon

Hi Monjii,

Thank you for getting in touch and I am sorry you are disappointed with our repair service.

If you would like to give us a call on 0800 458 1065 (opt 3), a colleague will be more than happy to look into this for you. Your case number is CS2567446.

Kind regards,

Beck

Valutata 1 stelle su 5

Definitely I won’t be buying there…

Definitely I won’t be buying there again. I bought gold earrings today, however, decided otherwise after an hour and wanted to return them. The lady was nice to sell it to me but her attitude changed when I wanted to return it. I was informed they are non refundable and she told me with attitude “I did tell you”. But the problem is she said it so fast at the time I misunderstood that they are returnable. I was made to feel very unwelcome and therefore I left. I’m just appalled by this experience. What is more, I just found out that if I’m returning item within 24h from the moment of purchase it is my statutory right to get full refund as in line with consumers rights!! Never ever again

16 ottobre 2024
Non scritta su invito
Logo di H.Samuel - Croydon

Risposta di H.Samuel - Croydon

Hi Lucy,

Thank you for contacting us.

Please contact us on 0800 458 1065 (opt 3), where a colleague will be happy to discuss this further with you. Your case number is CS2544494.

Kind regards,

Beck

Valutata 5 stelle su 5

Thrilled

Went in to H Samuel Croydon today to but my wife an anniversary necklace. Oscar was fantastic: thoughtful, kind and insightful. The prices are v good for what looks like an excellent product. The manager was also very helpful and smiley! Genuinely thrilled and would return in a heartbeat... or at least for our next big anniversary!

12 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Ridwan a shop attendant was very…

Ridwan a shop attendant was very patient with us in the store in Croydon eye smart looking as well

9 dicembre 2023
Non scritta su invito
Logo di H.Samuel - Croydon

Risposta di H.Samuel - Croydon

Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela

Valutata 5 stelle su 5

Fantastic service

We were visiting Croydon for the weekend and went into the branch in the large shopping centre. I was looking at a ring and was approached by a lovely lady (In her senior years) She was so patient and helped me with trying on different sizes, she even offered to order one in and get it posted.
She was so sweet and friendly. which more places offered a servive as good as this.

2 luglio 2021
Valutata 4 stelle su 5

Satisfied customer

Satisfied customer. Professional service with great advice and knowledge. The staff helped me to choose beautiful rings and earrings of great quality.

25 giugno 2021
Valutata 5 stelle su 5

Your service is a diamond too

Your staff is warm, friendly and professional. Very familiar of the product i was interested in. He has a good memory of his customer. It was a nice feeling to be remembered and have that opportunity for the buyer-seller socialisation. This interaction is one aspect of online shopping that is missed. For this reason i always visit your store because i look forward to meeting and have a brief chat with your staff. I shouldn't miss to cite too that they have an excellent dress code.

11 giugno 2021

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