Excellent service from Romford click & collect the male member of staff was very helpful taking my order and loading it in my car as a customer with a disability it was much appreciated and the young... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
They delivered a sofa bed but when opened we discovered it was the wrong one! It took a number of calls to arrange collection of this and the delivery of the correct one 3 days later. It was sorted co... Leggi di più
L'azienda ha risposto
The staff at the till, Kevin, went above and beyond to provide an excellent customer service today. He took time to deal with me and help me pack the stuffs I bought cause I was carrying it by hand. T... Leggi di più
The staff were exceptional (I’m so sorry I didn’t note names. I have Crohn’s and desperately needed help. The lady on the Help desk called another member to assist me. She then directed me to the coll... Leggi di più
Dettagli dell'azienda
- Negozio di articoli per il rinnovamento della casa
- Negozio di forniture per il bagno
- Negozio di bricolage
- Negozio di mobili
- Vivaio e articoli per il giardino
- Negozio di mobili per cucina
Informazioni su Homebase - Romford
Scritti dall'azienda
Homebase
Scritti dall'azienda
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Informazioni di contatto
Davidson Way, RM7 0AJ, Romford, Essex, Regno Unito
- 0345 640 7034
4,3
Eccellente
141 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 3% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Good service and helpful staff
3 dicembre 2024
Non scritta su invito
Great service!
1 dicembre 2024
Non scritta su invito
Treated perfectly no problems
6 novembre 2024
They delivered the wrong item!
They delivered a sofa bed but when opened we discovered it was the wrong one! It took a number of calls to arrange collection of this and the delivery of the correct one 3 days later. It was sorted correctly though and we are really pleased with the product.
9 novembre 2024
Risposta di Homebase - Romford
Hi Trevor,
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed. Since your review relates to an online order, we would appreciate it if you could update your review by selecting 'no specific location'. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us here: https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb.
Thanks,
Team Homebase
The experience in homebase this morning…
The experience in homebase this morning was absolutely first class the lady that served me served me with a smile manners and grace thank you
3 novembre 2024
Non scritta su invito
Collecting online order
No problems collecting my paint, great service 👍
29 ottobre 2024
Non scritta su invito
The staff were helpful in suggesting…
The staff were helpful in suggesting that I used click and collect, because I came without any other means of paying.
24 ottobre 2024
Non scritta su invito
Janet was very helpful
Janet was very helpful , went back to storeroom to find the colour paint that I needed . Polite and engaging , a credit to Homebase
28 settembre 2024
Non scritta su invito
Very helpful service from romford click…
Very helpful service from romford click & collect store staff - as my Dad couldn't walk that far to collect his ordered items - thankyou very much . It was much appreciated .
9 ottobre 2024
Non scritta su invito
Thank you Laura x2
Greeted warmly by Laura who helped me get the large items I had ordered to my car with the assistance of another Laura too. Wonderful customer service. Thank you Lauras!
3 ottobre 2024
Non scritta su invito
Excellent service
Excellent service from Romford click & collect the male member of staff was very helpful taking my order and loading it in my car as a customer with a disability it was much appreciated and the young lady at least he till dealt with my refund quickly . Some reviews complain about only one till being open I must say I think it more about the company cutting back as I’ve been into Waltham cross .bishop storeford . Romford . Harlow and croma they all only have one till open which is a shame as iam sure they will lose customers
3 ottobre 2024
Non scritta su invito
Great straight forward service
Great straight forward service. Staff very polite and helpful would definitely use again.
2 ottobre 2024
Non scritta su invito
I did not collect any other as i bought…
I did not collect any orders as i bought 2 outdoor flower pots,given 1 broken old rusty and other one missing. Although received text message this morning saying my order ready to pick. Waste of time, fuel and I don’t know way I was dragged out saying my order is ready? Poor management!
29 settembre 2024
Non scritta su invito
Risposta di Homebase - Romford
Hi forida,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase
Great customer care experience
Collection was really easy with exceptionally helpful operative who unpacked our chairs so they would fit in our car. Great customer care experience.
26 settembre 2024
Non scritta su invito
Incinerator bin
Item was ready for me, but had some damage, but the young lady who severed me took me out to the garden centre pick out another incinerator bin, good service
22 settembre 2024
Non scritta su invito
Pick up and collection was easy and…
Pick up and collection was easy and straight forward. Staff are super friendly and polite
21 settembre 2024
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.