Homebase - Newark Recensioni 

114
TrustScore 4.5 su 5

4,7

Northgate Retail Park, Trent Lane, NG24 1HN Northgate, Nottinghamshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

An absolute Superstar (James Reece) made my visit to Homebase Newark not only a pleasure but a huge relief. I was able to get everything I need to future proof my home at least 2 years ahead of sched... Leggi di più

Valutata 5 stelle su 5

Recently me and my partner bought a house which we plan to make our home!! Refurbishing, has been stressful and the thought of purchasing a brand new kitchen gave me anxiety in all honesty but Reece... Leggi di più

Valutata 2 stelle su 5

I ordered to be home delivered, but instead the order went to the local store that is closing down. I have been waiting for well over the estimated delivery time.I got no notification email as was pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just got home from Homebase Newark and am really upset that the Newark store is closing . It is a fantastic shop and the staff are to a man/ woman helpful and knowledgeable they know their sto... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Newark

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Northgate Retail Park, Trent Lane, NG24 1HN, Northgate, Nottinghamshire, Regno Unito

  • 0345 640 7264

4,7

Eccellente

TrustScore 4.5 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 45% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(114)

741 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Noisy Diva…

Despite behaving like a shouty impatient Diva - Steve and Holly’s excellent customer service smoothed my morning nerves and I left smiling calm with everything I went in store to get - best local store!

10 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer services

We went into store to buy a fan we had seen on display but they were out of stock a member of staff (dougie)overheard us asking when they would be back in stock and had a look online and saw that they were in stock at Sleaford, he was straight on the phone to Sleaford and asked if he could collect one on his way home and bring it in the next day, we collected the fan the next day from the newark store, fantastic customer services thanks again Dougie.

6 luglio 2024
Non scritta su invito
Valutata 2 stelle su 5

Went to buy bbq from Newark Homebase…

Went to buy bbq from Newark Homebase today, living only 15 minutes drive from the store didn’t require delivery. However the BBQ we wanted wasn’t in stock so we would now have to have it delivered at a cost of £20. I suggested it be delivered to the store where we would pick it up but no that wasn’t an option. We could have bought this item on line but didn’t as we believe we should support local stores. Must say I was disappointed with the fact had to pay for delivery I budgeted for.

6 luglio 2024
Non scritta su invito
Logo di Homebase - Newark

Risposta di Homebase - Newark

Hi Mick,
We're sorry to let you down on this occasion.
We can see the BBQ you have ordered is not stocked in stores and is a special order item which therefore carries a delivery charge.
Many Thanks
Team Homebase

Valutata 5 stelle su 5

Brought kitchen from the Newark on…

Brought kitchen from the Newark on Trent homebase,, just want to say your employee Rakh was absolutely fantastic,, he made the whole process so easy. He did three designs ,all fantastic, hard to choose which one. Recommended a fitter who we felt comfortable with. He really deserves recommendation,

6 luglio 2024
Non scritta su invito
Valutata 3 stelle su 5

Slow and unhelpful

Collection point was slow, only one serving. Asked for some help but in my opinion, Steve was unhelpful and unfriendly. Not impressed.

3 luglio 2024
Non scritta su invito
Logo di Homebase - Newark

Risposta di Homebase - Newark

Hi Ms Stuart,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valutata 5 stelle su 5

The cashiers (Holly and Nikki) were…

The cashiers (Holly and Nikki) were extremely helpful when we were unsure if the item would fit in our car. They came out with us to ensure all was Ok prior to buying the item. We then had a fault with the item and returned it on the same day again the gentleman who dealt with us was excellent and we managed to exchange the item

2 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Praising Adrian

Adrian at the till was friendly, knowledgeable and communicative. I asked for a particular product and he described its location without hesitation and perfectly.

29 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great Service

The service from our guy Steve was amazing. There is no higher praise I can give him, he was a massive help for me to redo our garden.

29 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Laura K

Laura K, made our experience today, so helpful with her advice and help buying plants

18 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Five stars for Adrian

Adrian asked if he could help me whilst I was in store to purchase gravel. He put the heavy bags in my trolley and offered to take them to my car and load them in. So pleasant and helpful.

I wish Homebase were as considerate and delivered such heavy and dirty items. Seems ridiculous that you can have small things delivered but not the things that it would be really helpful to have delivered!!!!

16 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great staff.

I was shopping for gloss paint for an exterior door at the Newark branch and spoke to a member of the team called Adrian. He was really helpful and went out of his way to help. Highly recommend this store and the team are really friendly and approachable. Very impressed 🙂

15 giugno 2024
Non scritta su invito

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