Homebase - Newark Recensioni 

114
TrustScore 4.5 su 5

4,7

Northgate Retail Park, Trent Lane, NG24 1HN Northgate, Nottinghamshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

An absolute Superstar (James Reece) made my visit to Homebase Newark not only a pleasure but a huge relief. I was able to get everything I need to future proof my home at least 2 years ahead of sched... Leggi di più

Valutata 5 stelle su 5

Recently me and my partner bought a house which we plan to make our home!! Refurbishing, has been stressful and the thought of purchasing a brand new kitchen gave me anxiety in all honesty but Reece... Leggi di più

Valutata 2 stelle su 5

I ordered to be home delivered, but instead the order went to the local store that is closing down. I have been waiting for well over the estimated delivery time.I got no notification email as was pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have just got home from Homebase Newark and am really upset that the Newark store is closing . It is a fantastic shop and the staff are to a man/ woman helpful and knowledgeable they know their sto... Leggi di più


Dettagli dell'azienda

  1. Negozio di articoli per il rinnovamento della casa
  2. Negozio di forniture per il bagno
  3. Negozio di bricolage
  4. Negozio di mobili
  5. Vivaio e articoli per il giardino
  6. Negozio di mobili per cucina

Informazioni su Homebase - Newark

Scritti dall'azienda

Homebase

Scritti dall'azienda

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Informazioni di contatto

  • Northgate Retail Park, Trent Lane, NG24 1HN, Northgate, Nottinghamshire, Regno Unito

  • 0345 640 7264

4,7

Eccellente

TrustScore 4.5 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 45% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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4,7

Tutte le recensioni

(114)

741 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great customer care regarding the return of our Saturn Pro BBQ…

We purchased an Outback Saturn Pro BBQ from Homebase in Hull (22nd May) but as one of the burners wasn’t working properly we needed to take it back for an exchange. This was definitely an Outback manufacturing problem.
Homebase in Newark is actually our nearest branch so I communicated with both the Hull branch and the Newark branch regarding this. On every occasion the team were excellent. Jenna from Hull was especially efficient and Tony and Douglas from Newark were very helpful, efficient and therefore made this a very easy process for us. Bravo to both of the Homebase teams. Great customer care. Thank you. Sonia

8 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Kitchen Order

Having Jo's help was just what I needed to make sure I didn't forget all the little extras I needed to make sure everything was there when we came to put the kitchen together. Nothing was too much trouble when explaining everything and showing me my options. Having the Homebase discounts was also a plus and the large range of items on offer meant there wasn't any need to go anywhere else. Would definitely recommend and go back for other DIY projects.

20 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Really easy

Really easy. In and out and they even came to collect the trolley from my car once I’d done without asking. Great service!

20 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

Very good service

Staff very helpful - I had not brought my reference number for a collection . However staff dealt with it to my satisfaction.

16 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Orders accepted then cancelled by Homebase Poor stock management

I ordered on line and payment details were taken only to be told my order was cancelled. I repeated the process and received another cancellation E mail which I thought was for the second order so I fetched one from a far off store. The second E mail was a repeat of the first cancellation on checking the order number. I then had to cancel the second order which was for a delivery. Much wasted time and effort for me and you.!Must add that the staff at the store were very apologetic and offered me a smaller model which I did take but then returned because my husband wanted a spike to make it secure.

9 aprile 2024
Logo di Homebase - Newark

Risposta di Homebase - Newark

Hi Carol​, 

Thanks for your feedback. We’re sorry for any disappointment this has caused to you - we've forwarded this over to the instore team to review further. Please reach out if you'd like to discuss this further.

Thanks,
Team Homebase

Valutata 5 stelle su 5

Excellent service

Click & collect worked perfectly. Shortly after ordering I received the message that it was ready to collect. On arrival at Newark store, Customer Services took me to the trolley with the 10kg rapid cement on board, ready to wheel out to my car. Excellent. Many thanks.

8 aprile 2024
Non scritta su invito

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