Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Leggi di più
L'azienda ha risposto
Sede
Cambia sede40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Leggi di più
L'azienda ha risposto
Hi, Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person. Ordering was easy, got what we needed and free delivery, communication thro... Leggi di più
L'azienda ha risposto
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Solihull
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Regno Unito
4,7
Eccellente
196 recensioni
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Risposta di hmv (UK) - Solihull
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Solihull
Hi Sandra
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff friendly and very helpful .
Staff friendly and very helpful .. helped me order just what I wanted
19 maggio 2026
Risposta di hmv (UK) - Solihull
Hi Sean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt service from ordering to picking…
Prompt service from ordering to picking up purchase from the store.
Also good communication throughout.
4 giugno 2026
Risposta di hmv (UK) - Solihull
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Solihull
Hello Barry
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Dvds and vinyl
I've just the Solihull branch. Many many times, and that speaks for it's self.
The Staff are all very professional and friendly. Overall great service.
22 maggio 2026
Risposta di hmv (UK) - Solihull
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Item not in stock and the young lady was happy to order it in
The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant service.
12 maggio 2026
Risposta di hmv (UK) - Solihull
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Solihull
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love that HMV has reinvigorated itself
Love that HMV has reinvigorated itself. Stores are well stocked and interesting.
Staff are helpful, fun and knowledgeable.
6 aprile 2026
Risposta di hmv (UK) - Solihull
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Solihull
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collected package
Collected package. The package was slightly damaged. When I got home opened it and both the vinyl covers were damaged.
26 aprile 2026
Risposta di hmv (UK) - Solihull
Hi Natalie
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Brilliant service
Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick that up,
21 aprile 2026
Risposta di hmv (UK) - Solihull
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Solihull
Hi Keith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and decent price
Easy to order and decent price! Collection from said was simple and the staff were great. Thank you!
15 marzo 2026
Risposta di hmv (UK) - Solihull
Hello Lee
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Friendly
Friendly , helpful n efficient staff in Solihull store! Nothing was to much trouble for Cara!! Thank You !
14 aprile 2026
Risposta di hmv (UK) - Solihull
Hello Karen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Risposta di hmv (UK) - Solihull
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great staff and stock
28 marzo 2026
Risposta di hmv (UK) - Solihull
Hi David
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Solihull store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Faulty communication
I had an e-mail to say my order had arrived in store but when I went to collect it, it seemed that was incorrect and I had to return at a later date.
17 marzo 2026
Risposta di hmv (UK) - Solihull
Hi jlk
Thanks for leaving us a review.
We're sorry for any confusion caused, we can see that the team looked into this directly and that this has now been collected. Should you require any further assistance please contact us at support.hmv.com and we’ll get back to you as soon as possible.
Risposta di hmv (UK) - Solihull
Hello Alastair
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fabulous service and as always lovely…
Fabulous service and as always lovely staff at HMV
26 febbraio 2026
Risposta di hmv (UK) - Solihull
Hi Jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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