hmv (UK) - Solihull Recensioni 191

TrustScore 4.5 su 5

4,7

40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've just the Solihull branch. Many many times, and that speaks for it's self. The Staff are all very professional and friendly. Overall great service.

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di musica
  2. Negozio di CD
  3. Negozio di DVD
  4. Negozio di dischi
  5. Negozio di impianti audio domestici
  6. Negozio di t-shirt

Informazioni su hmv (UK) - Solihull

Scritti dall'azienda

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Scritti dall'azienda

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Informazioni di contatto

  • 40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Regno Unito

4,7

Eccellente

TrustScore 4.5 su 5

191 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

No problem ordering at the HMV store

No problem ordering at the HMV store. Very helpful and delivery was prompt. Communication as whole delivery was on time.

26 febbraio 2025
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Risposta di hmv (UK) - Solihull

Hi Michael

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Easy to order and collect from my local…

Easy to order and collect from my local HMV store.
Took slightly longer than I'd expected but not a big deal !

8 febbraio 2025
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi PC

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valutata 5 stelle su 5

Everything was perfect ordering was…

Everything was perfect ordering was easy product came exceptionally fast and comes via email excellent friendly service can't ask for anything more

20 gennaio 2025
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Kevin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 2 stelle su 5

Disappointing This Time

Ordered on line at a good price and then nothing. Went into store for click and collect and nothing! Waited for email and was told item dispatched and then nothing. Contacted hmv and was told it was being looked into. Then was told item had arrived at store but to date no email from store as promised!

15 gennaio 2025
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valutata 5 stelle su 5

Quick delivery to store and regular…

Quick delivery to store and regular email updates.

16 gennaio 2025
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

I received very good customer service…

I received very good customer service from HMV in Solihull. I was bought an album that I already had. So I went in to see what my options are. The assistant was really helpful. I was able to exchange it for another album I wanted. This had to be ordered but delivery didn't take long.

11 gennaio 2025
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Lesley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Delivered as promised

4 gennaio 2025
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Mr Edmonds

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Really helpful with information

Really helpful with information.
Great service

30 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Terri

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Exactly what I wanted.

I had previously ordered a CD for store collection and was greeted by the same member of staff on both occasions. I was treated like a valued customer with helpful information and friendly chatter which I enjoy.
Good staff over AI anyday!

30 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hello SUSAN

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valutata 5 stelle su 5

Easy ordering process

Easy ordering process, items all delivered to local branch, easy to collect items; good experience overall thank you

24 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Ian.

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

An excellent service provided by HMV

An excellent service provided by HMV. Ordered a dvd box set and was delivered on the day they promised. Thank you

19 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Gaynor

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Person who served me

Person who served me. Knowledgeable and polite. Told me exactly what to expect from order process. Prompt delivery.

9 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Mrs Gibson

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Good service

Easy ordering, delivery notification and pick up from store. Stress free transaction.

9 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Gerry

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valutata 5 stelle su 5

Loads of gift ideas and team at…

Loads of gift ideas and team at solihull store really friendly and helpful.

1 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valutata 5 stelle su 5

Clear and user friendly website.

Clear and user friendly website.
Good selection of available titles.
No fuss ordering and paying
Efficient and timely delivery

1 dicembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Michael

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Excellent staff at HMV Solihull

Excellent help from staff at HMV Solihull, a very competitive price and arrived in perfect condition.

23 novembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Keith

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Awesome

Ordered no problems,delivery no problems what more can you say.

20 novembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi James

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valutata 5 stelle su 5

Customer Service

My retail experience was a pleasure. The Staff at the Solihull branch of HMV were extremely helpful, courteous and polite. I found the service and stock in your store excellent. I would like to thank everyone in store for there kindness.

4 novembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Louise

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valutata 5 stelle su 5

Great service

Great service

1 novembre 2024
Logo di hmv (UK) - Solihull

Risposta di hmv (UK) - Solihull

Hi Collin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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