The young person who served me , did everything she could to get what i was looking for, & couldn't have done know more. Also its good to see Hmv as changed with the times, but also haven't forgot... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Very helpful, approachable staff member greeted me when I picked up my pre-ordered DVD. No waiting time, other staff members were serving, all in all a very good experience.
L'azienda ha risposto
What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Leggi di più
L'azienda ha risposto
Your staff, helpful,polite nothing was to much trouble for them from ordering to delivery.Great customer service.Thank you.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Derby
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Regno Unito
4,8
Eccellente
238 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di hmv (UK) - Derby
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service and selection but way too…
Great service and selection but way too expensive
9 marzo 2025
Risposta di hmv (UK) - Derby
Hello Harrison
Thank you for your feedback.
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)
Great Staff
26 febbraio 2025
Risposta di hmv (UK) - Derby
Hi Sonia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered out of stock Kraftwerk…
I ordered out of stock Kraftwerk Electro Pop and HMV did whatever was possible and CD was delivered! Also I was well informed about the order status, Good job!
12 febbraio 2025
Risposta di hmv (UK) - Derby
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
really easy to click and collect
really easy to click and collect, vinyl got delayed and was email straight away, was told and update at every step.
6 febbraio 2025
Risposta di hmv (UK) - Derby
Hi Stacey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My vinyl pre order arrived in the post…
My vinyl pre order arrived in the post very promptly.
It was perfectly packaged of which was fully recyclable.
29 gennaio 2025
Risposta di hmv (UK) - Derby
Hello Lauren
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Derby
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Derby
Hi tina
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Derby
Hi Mick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hmv have always been the go to…
Hmv have always been the go to music/dvd store because of the variety of music they stock.
3 gennaio 2025
Risposta di hmv (UK) - Derby
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Derby
Hi SUSAN
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Derby store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Ordered the item on the 04/12/24 wasn’t…
Ordered the item on the 04/12/24 wasn’t dispatched until the 16/12/24. Eventually received the item just in time for Christmas but would not order from here again particularly as I could have ordered this item for free next day delivery elsewhere.
22 dicembre 2024
Risposta di hmv (UK) - Derby
Hello,
We are sorry to hear of the delay with your order and any disappointment as a result of this, especially so close to Christmas.
We can certainly appreciate your comments and please be assured that we will pass this onto the relevant departments for review.
We pride ourselves on the service we provide and apologise that this has not been a positive experience on this occasion.
Risposta di hmv (UK) - Derby
Hello Ron
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Derby
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Amazing service as always!
I frequently shop here, whether that be to purchase or simply just browse. Each and every time I shop here I’m met with friendly and helpful staff.
I’ve never had an issue within the store or with any products that I’ve purchased but I know for a fact that I will get quick and professional help to resolve the issue.
19 dicembre 2024
Risposta di hmv (UK) - Derby
Hello Josh
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Pre-order Experience.
I pre-ordered this Funko some time ago and was delighted to finally collect it from my nearest store.
Good communication and ease of collection. The Funko was very well packaged and in pristine condition.
Thanks very much 😊
18 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Isobelle
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Derby
Thank you for the 5 stars!
Very impressed
The staff were extremely helpful in finding the product on their system, ordered it. It arrived within the timeframe given, no problems at all, very impressed.
12 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Sheila
Thanks for your review for hmv Derby, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon and have a merry Christmas.
Easy to get what I wanted
Easy to get what I wanted, and quick and efficient service.
14 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Philip
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very happy Arrived within a few days and have no…
Arrived within a few days and have no issues at all.
14 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Patricia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.