The young person who served me , did everything she could to get what i was looking for, & couldn't have done know more. Also its good to see Hmv as changed with the times, but also haven't forgot... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit SU259, Derbion Shopping Centre, London Rd, DE1 2PL Derby, England, GB
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Very helpful, approachable staff member greeted me when I picked up my pre-ordered DVD. No waiting time, other staff members were serving, all in all a very good experience.
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What made my experience great was on 27th June 2026 the special album Westlife 25 was back in stock & ready for me to collect, nearly gave up hope i would get it, wanted to collect myself because i... Leggi di più
L'azienda ha risposto
Your staff, helpful,polite nothing was to much trouble for them from ordering to delivery.Great customer service.Thank you.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Derby
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
Unit SU259, Derbion Shopping Centre, London Rd, DE1 2PL, Derby, England, Regno Unito
4,8
Eccellente
238 recensioni
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Polite staff when I placed my order and…
Polite staff when I placed my order and when I collected the order
12 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Mr beck
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Derby
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Help given to source the DVD
11 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
I went into the shop in the derbion centre and I hadn’t got a clue so asked a young man for a game for a Nintendo switch. He was really helpful telling me they don’t stock many of them but he could order one for me which he did and to be delivered to my home address. He said it would be up to five working days. Which was spot on. I had messages regarding delivery etc. All very efficient thank you 😊
8 dicembre 2024
Risposta di hmv (UK) - Derby
Hi Dawn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Derby
Hi julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online
Easy to order online , product arrived in store and was easy to collect , packaged very well , excellent service by staff
4 dicembre 2024
Risposta di hmv (UK) - Derby
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very pleased
Website easy to use. My item was delivered quickly. Very pleased with everything, this was bought as a Christmas present present.
29 novembre 2024
Risposta di hmv (UK) - Derby
Hi Pamela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Derby
Hi Jade,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful assistant at HMV.
Very helpful assistant at HMV.. made this order and transaction seamless.. very happy
7 novembre 2024
Risposta di hmv (UK) - Derby
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great communication from excellent communication and service
Great communication from start to finish with a purchase delivered to the store in Derby. Great service in store too. Very happy.
10 novembre 2024
Risposta di hmv (UK) - Derby
Hi Keith,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Derby
Hi Dane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Derby
Hi Nigel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
knowledgeable staff and nothing is to much 4 them.
excellent staff who are very helpful and knowledgeable, nothing is to much trouble. i ordered items and all turned up in a couple of days. fantastic job HMV.
29 ottobre 2024
Risposta di hmv (UK) - Derby
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Quick delivery, easy to collect- opened second till to serve me- great friendly service!
24 ottobre 2024
Risposta di hmv (UK) - Derby
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly and knowledgeable staff
Very friendly, helpful and informative staff. I’m so glad to see that HMV have survived in this instant digital time. I popped in the store as I was passing by and asked for a few films that I’d been struggling to find. Nothing was too much trouble, one of the films was in stock in the store and the other was ordered and arrived in two days, excellent service.
4 ottobre 2024
Risposta di hmv (UK) - Derby
Hi Mark,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Derby
Hi Gary
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Derby
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
helpful staff good service
24 settembre 2024
Risposta di hmv (UK) - Derby
Hi Christine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great service and a hard to find…
great service and a hard to find directors cut movie at a great price
26 settembre 2024
Risposta di hmv (UK) - Derby
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Spoke to an assistant, placed an order, paid for order, was emailed to say it's in store, collected. Receipt emailed to me, how much simpler can it be. Well done HMV Derby.
26 settembre 2024
Risposta di hmv (UK) - Derby
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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