Ordered a CD - arrived within 2 days in good condition, faster than they advertised. Staff was very helpful and super friendly throughout, nothing to complain about.
L'azienda ha risposto
Sede
Cambia sede5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
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Scopri cosa dicono le persone
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... Leggi di più
L'azienda ha risposto
Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered. The store isn’t massive and so I wouldn’t expect it t... Leggi di più
L'azienda ha risposto
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bournemouth
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, Regno Unito
4,6
Eccellente
144 recensioni
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Risposta di hmv (UK) - Bournemouth
Hi Belinda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bournemouth
Hi Francesca
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not well stocked stores
Had to order an album to arrive which wasn't in the local store which isn't that well stocked.
6 luglio 2024
Risposta di hmv (UK) - Bournemouth
Hello Alan,
Thanks for leaving a review. We pride ourselves on the range and variety of items that we offer our customers so we were sorry to hear that you didn't find what you were looking for. When these items are out of stock, we offer hmvDelivers orders, as you had utilised, in order to get this to you.
Good service all around
No problems ordered what I wanted and arrived in time advised timescale to local store.
Good customer service received.
Thank you.
29 giugno 2024
Risposta di hmv (UK) - Bournemouth
Hi Sue
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Member of staff remembered me from a…
Member of staff remembered me from a previous visit and item I was after.Although item now not available now he made the suggestion he could order,all done very quickly. Thank you.
6 giugno 2024
Risposta di hmv (UK) - Bournemouth
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bournemouth
Hi Mr Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order in Shop And Collect in shop
It’s a Great experience being able to order a Product in the HMV shop and then have it delivered to the same shop.
This makes life very easy for me because I live locally-The staff could not have been more helpful-Excellent service.
28 maggio 2024
Risposta di hmv (UK) - Bournemouth
Hi Gareth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
David @ Bournemouth store always gives…
David @ Bournemouth store always gives service with a smile
19 maggio 2024
Risposta di hmv (UK) - Bournemouth
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Store
Exclusive items to HMV plus a vast range of music etc. Fast shipping of an order. You can rely on HMV a great company
1 maggio 2024
Risposta di hmv (UK) - Bournemouth
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Risposta di hmv (UK) - Bournemouth
Hi Alasdair
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and I…
The staff were very helpful and I managed to get what I wanted.
11 febbraio 2024
Risposta di hmv (UK) - Bournemouth
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :)
Quick and pleasant staff
Quick and pleasant staff - I collected an internet order which was found quickly and with absolutely no fuss.
19 gennaio 2024
Risposta di hmv (UK) - Bournemouth
Hi Nancy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Best media store
I always use hmv when I buy music or films. They are good on pre orders and have a good selection of back catalogue material too. They send emails to confirm purchases and for tracking. Best media store.
3 gennaio 2024
Risposta di hmv (UK) - Bournemouth
Hi Katrina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering a record
Chap in the shop did exactly what he said he was going to do in ordering a record for me. No hassles, no problem!
2 gennaio 2024
Risposta di hmv (UK) - Bournemouth
Hi Lee
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
A brand you can trust
Easy to order online and collect at store. The staff in Bournemouth were welcoming and helpful.
18 dicembre 2023
Risposta di hmv (UK) - Bournemouth
Hi Katrina
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I received an email saying it has been…
I received an email saying it has been dispatched which said I'd get another email when it was ready for collection. Since I didn't receive another email I accepted that I wouldn't be able to get it before Christmas. I still haven't received another email, but having logged into my account it says it's ready for collection. So has it been ready this whole time and I could have got it before Christmas?
27 dicembre 2023
Risposta di hmv (UK) - Bournemouth
Hi Nathan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused.
Kind regards
HMV Customer Service
The store assistant was very polite,helpful,he checked the shop stock found that they did not have the dvd in the store,he then was able to order me the dvd and he offered to have it straight to my home address,
16 dicembre 2023
Risposta di hmv (UK) - Bournemouth
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and friendly service.
19 dicembre 2023
Risposta di hmv (UK) - Bournemouth
That is why we are top dog Sophie!
Excellent
Quality product at excellent price. Order process easy and kept well informed. Staff in shop friendly and helpful.
8 dicembre 2023
Risposta di hmv (UK) - Bournemouth
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bournemouth
Hi Wendy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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