The staff are really amazing people they help u when u need them to look for something that u want or will get . They understand special needs hmv is a great shop to feel relaxed I love it at this... Leggi di più
L'azienda ha risposto
Sede
Cambia sede5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The staff in the Bournemouth store were very helpful and friendly. I'd initially travelled to the store to purchase a record but the record wasn't in satisfactory condition so they order a fresh copy... Leggi di più
L'azienda ha risposto
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... Leggi di più
L'azienda ha risposto
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di musica
- Negozio di CD
- Negozio di DVD
- Negozio di dischi
- Negozio di impianti audio domestici
- Negozio di t-shirt
Informazioni su hmv (UK) - Bournemouth
Scritti dall'azienda
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Scritti dall'azienda
- home of entertainment since 1921
Informazioni di contatto
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, Regno Unito
4,7
Eccellente
152 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di hmv (UK) - Bournemouth
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Risposta di hmv (UK) - Bournemouth
Hello Ken
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Bournemouth
Hello Harvey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Bournemouth
Hi Andrei
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order in to store
Easy to order in to store. Friendly and helpful staff. Delivered on time.
16 dicembre 2025
Risposta di hmv (UK) - Bournemouth
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Product were exactly described and well…
Product were exactly described and well worth the money
13 dicembre 2025
Risposta di hmv (UK) - Bournemouth
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived on day expected
Arrived on day expected. Packaging was strong so well protected
14 dicembre 2025
Risposta di hmv (UK) - Bournemouth
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Risposta di hmv (UK) - Bournemouth
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Risposta di hmv (UK) - Bournemouth
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good good service customer service very…
Very good customer service very helpful and friendly staff.
26 novembre 2025
Risposta di hmv (UK) - Bournemouth
Hello Miss
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick delivery and even got early…
Quick delivery and even got early access to the new album
25 novembre 2025
Risposta di hmv (UK) - Bournemouth
Hi Keira,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Late.......
13 novembre 2025
Risposta di hmv (UK) - Bournemouth
Hi Customer
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service
Great service, easy to place order and my order was delivered within a few days
8 novembre 2025
Risposta di hmv (UK) - Bournemouth
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Its so much easier to go to my local…
Its so much easier to go to my local HMV, to pick up my parcel
30 ottobre 2025
Risposta di hmv (UK) - Bournemouth
Hi Alexander
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Risposta di hmv (UK) - Bournemouth
Hello Pauline,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheers!
HMV Customer Service Team
Always good experience with hmv
Always good experience with hmv. Speedy delivery and well packed
17 ottobre 2025
Risposta di hmv (UK) - Bournemouth
Hello Dave,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Cheerio!
Risposta di hmv (UK) - Bournemouth
Hello Nathan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Risposta di hmv (UK) - Bournemouth
Hello Richard
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
The vinyl LP ordered arrived promptly…
The vinyl LP ordered arrived promptly and in mint condition. Good to see HMV take care to protect delicate vinyl albums with exemplary postage protection
20 settembre 2025
Risposta di hmv (UK) - Bournemouth
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service
Great customer service, very friendly and so helpful,a pleasure shopping there.
6 settembre 2025
Risposta di hmv (UK) - Bournemouth
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.